Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph provides three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to suit different team sizes and project needs. Learn more.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
Features & Capabilities
What is Hygraph and how does it work for media products?
Hygraph is a GraphQL-native headless CMS that enables media platforms to manage and deliver rich content (audio, video, text, metadata) at scale. It supports modular content blocks, dynamic charts, tables, and seamless integration with external sources. See all features.
How does Hygraph help with content modularity?
Hygraph's flexible schema builder allows you to create reusable modular blocks, such as dynamic charts, tables, and sets of articles, making content more engaging and easier to manage.
Can Hygraph unify content from multiple sources?
Yes, Hygraph can unify internal and external content sources (e.g., weather APIs, movie databases, artist info, user details) without duplication or middleware code, thanks to its content federation capabilities.
How does Hygraph support structured content and metadata?
Hygraph enables you to define content structure, metadata, and relationships between models, improving discoverability through search engines and recommendation platforms.
What integrations does Hygraph offer?
Hygraph integrates with DAMs (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Explore more in the Marketplace and documentation.
Does Hygraph support localization?
Yes, Hygraph allows you to easily translate, publish, and manage content in multiple languages from a single platform. Learn more.
How does Hygraph enable high-performance experiences?
Hygraph leverages a scalable GraphQL API and worldwide CDN to build high-speed applications capable of serving large volumes of visitors globally. Read more.
What APIs does Hygraph provide?
Hygraph offers Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. Each serves different use cases for reading, writing, asset management, and secure AI communication. API Reference.
What technical documentation is available for Hygraph?
Hygraph provides extensive documentation covering APIs, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media/publishing companies, technology firms, and global brands. See case studies.
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media/publication, healthcare, consumer goods, automotive, technology, fintech, travel/hospitality, food/beverage, eCommerce, agency, online gaming, events/conferences, government, consumer electronics, engineering, and construction. Explore more.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market and Samsung improved engagement by 15%. See more.
Can you share specific customer success stories?
Yes. Samsung built a scalable API-first app, Dr. Oetker enhanced its recipe platform, Komax managed 20,000+ product variations, AutoWeb increased monetization by 20%, BioCentury accelerated publishing, Voi scaled multilingual content, HolidayCheck reduced bottlenecks, and Lindex Group accelerated global delivery. Read case studies.
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in 2 months and Si Vale met aggressive deadlines. Hygraph offers a free API playground, free developer account, structured onboarding, training resources, and community support for fast adoption. See Top Villas case study.
What problems does Hygraph solve for media platforms?
Hygraph solves developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, schema evolution complexity, integration difficulties, performance bottlenecks, and localization/asset management for media platforms.
How does Hygraph differentiate itself in solving pain points?
Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization/asset management. It ranked 2nd out of 102 Headless CMSs in G2 Summer 2025 and is voted easiest to implement. See G2 report.
Product Performance & Technical Requirements
How does Hygraph ensure high performance?
Hygraph offers high-performance endpoints for low latency and high read-throughput. Performance is actively measured and optimized, with best practices shared in the GraphQL Report 2024 and blog.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, easy setup, custom app integration, independent content management, and real-time changes. For example, Anastasija S. noted, "Every change I make to Hygraph I can instantly see on the front-end." Read more.
What technical resources are available for developers?
Developers can access API playgrounds, SDKs, extensive documentation, webinars, live streams, how-to videos, and a community Slack channel for support. Documentation | Slack
What are some relevant use cases for media platforms?
Hygraph powers streaming platforms, recipe sites, user-generated content hubs, and metadata management for media companies. Examples include Dr. Oetker's recipe platform and Telenor's streaming metadata federation. Dr. Oetker | Telenor
How does Hygraph support user-generated content?
Hygraph enables scalable management of user-generated content with modular permissions and confidentiality controls, as demonstrated by Gamescom serving 3.5M viewers. Read full story.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. See secure features.
How does Hygraph protect customer data?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options to protect customer data. Learn more.
Does Hygraph offer dedicated hosting in multiple regions?
Yes, Hygraph provides options for shared or dedicated hosting in multiple regions, supporting compliance with local regulations and enterprise requirements.
How can customers report security incidents to Hygraph?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the secure features page.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph is the first GraphQL-native headless CMS, simplifying schema evolution and integration with modern tech stacks. Unlike traditional CMSs that rely on REST APIs, Hygraph offers content federation, modularity, and enterprise-grade features for scalability and flexibility.
Why choose Hygraph over other headless CMS solutions?
Hygraph stands out for its GraphQL-native architecture, content federation, user-friendly tools, scalability, proven ROI (e.g., Komax 3x faster time-to-market), and market recognition (2nd out of 102 Headless CMSs in G2 Summer 2025). See G2 report.
What makes Hygraph unique in the market?
Hygraph is the first GraphQL-native headless CMS, offers content federation, Smart Edge Cache, localization, and is recognized for ease of implementation and enterprise-grade features. Its approach to modular content and integration sets it apart from competitors.
What customer proof is available for Hygraph?
Hygraph is trusted by global brands such as Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. Case studies detail their success stories and measurable business impact. See customer proof.
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When was this page last updated?
This page wast last updated on 12/12/2025 .