Frequently Asked Questions

Definitions & Key Differences

What is a Digital Asset Management (DAM) system?

Digital Asset Management (DAM) is a system for storing, sharing, and organizing digital assets like images, videos, audio files, PDFs, and design files in a central location. DAMs help organizations manage large libraries of media files, ensure brand consistency, offer advanced metadata tagging, support version control, and facilitate collaboration and risk reduction. For more details, see Hygraph Glossary: Digital Asset Management.

What is a Content Management System (CMS)?

A Content Management System (CMS) stores and structures textual and metadata-driven content for websites, apps, and other digital platforms. CMSs allow users to publish, change, and remove content, manage structured data, create content relationships, and distribute content across digital channels. For more information, visit Hygraph Blog: Structured Content.

What are the key differences between a DAM and a CMS?

DAMs are optimized for organizing and managing media files with advanced metadata, search, and version control, while CMSs focus on modeling, structuring, and publishing textual and metadata-driven content. DAMs centralize brand assets and facilitate collaboration, whereas CMSs enable dynamic content relationships and multi-channel publishing. Headless CMSs like Hygraph can integrate with DAMs to unify both worlds. Source: CMS vs. DAM: key differences.

Features & Capabilities

How does Hygraph combine CMS and DAM functionalities?

Hygraph offers built-in asset management, allowing users to upload, transform, and deliver rich media natively. It supports advanced asset transformations via GraphQL API, flexible integrations with external DAM systems, and structured content modeling that links content to visual assets. Hygraph's content federation enables retrieval and delivery of content and assets from both internal and third-party DAMs, unifying workflows. Learn more at Hygraph Features.

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. For a full list, visit Hygraph Integrations.

Does Hygraph provide an API for content and asset management?

Yes, Hygraph provides a powerful GraphQL API that allows efficient fetching and management of both content and digital assets. Advanced asset transformation features are available through the API, enabling operations like image resizing and thumbnail creation directly via queries. Learn more at Hygraph API Reference.

How does Hygraph optimize content delivery performance?

Hygraph emphasizes optimized content delivery performance through globally distributed edge caching, rapid content distribution, and responsiveness. This reduces bounce rates, increases conversions, and positively impacts user experience and search engine rankings. For more details, visit Headless CMS Checklist.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. For more details, visit Hygraph Security Features.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph Pricing Page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale across geographies, improve development velocity, or re-platform from traditional solutions. Source: ICPVersion2_Hailey.pdf

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. Explore more at Hygraph Case Studies.

Can you share specific customer success stories using Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at Hygraph Customer Stories.

How does Hygraph address common operational, financial, and technical pain points?

Hygraph reduces reliance on developers for content updates, modernizes legacy tech stacks, supports global teams with content federation, and improves user experience for content creation. Financially, it lowers operational costs, speeds up time-to-market, and supports scalability. Technically, Hygraph simplifies development workflows, streamlines query management, and resolves cache and integration challenges. For more details, visit Hygraph Product Page.

What business impact can customers expect from using Hygraph?

Customers can expect significant time savings, ease of use, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Source: ICPVersion2_Hailey.pdf

Technical Requirements & Implementation

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and access comprehensive documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Learn more at Hygraph Documentation.

What training and technical support does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. For more details, visit Hygraph Contact Page.

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available at Hygraph Documentation, covering everything needed to build and deploy projects.

Customer Proof & Case Studies

Who are some of Hygraph's customers?

Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details and logos, visit Hygraph Case Studies.

What feedback have customers given about Hygraph's ease of use?

Customers have praised Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The user interface is described as logical and user-friendly, making it accessible for both technical and non-technical teams. Source: Try Hygraph Headless CMS.

Competition & Comparison

How does Hygraph differentiate itself from traditional CMS and DAM solutions?

Hygraph stands out with its GraphQL-native architecture, content federation, and scalability. Unlike traditional CMSs and DAMs, Hygraph unifies content and asset workflows, supports flexible integrations, and empowers non-technical users. Its API-first approach and modular design enable businesses to create impactful digital experiences while reducing costs and improving efficiency. For more details, visit Hygraph Product Page.

KPIs & Metrics

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market for new products, maintenance costs, scalability metrics, and performance during peak usage. For more, visit Hygraph Blog: CMS KPIs.

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CMS vs. DAM: key differences and how they work

CMS vs. DAM: Discover the key differences between content and digital asset management tools, and how a headless CMS combines the best of both worlds.
Nikola Gemes

Written by Nikola 

May 26, 2025
CMS vs DAM

Many IT or content teams mistake digital assets for content and vice versa, which sometimes creates confusion about which tech to choose to manage them. While we need both for creating digital experiences, they serve different purposes.

  • Digital assets usually refer to rich media like images, videos, brand logos, icons, audio files, PDFs, and design files.
  • Content, on the other hand, refers to structured data, like text, metadata, and content relationships that are used to build websites or apps.

For example, if you're building a product page, you'd need content: the title, product specs, and pricing, and digital assets: product images, videos, and user manuals. Both categories are important, but have different purposes and require different tools.

This is why you need to understand the differences between digital asset management (DAM) and content management systems (CMS) before building your tech stack.

Let's explore how these systems differ, what they have in common, and how a modern solution like Hygraph can unify both worlds.

#DAM vs. CMS: definitions

To clarify how DAM and CMS platforms work, let's first define each.

What is a DAM?

A Digital Asset Management system is designed to store, organize, and distribute media assets. It's a central hub that organizations would use to organize, collaborate, and distribute their media content and digital files.

Such a hub improves the media operations, prevents bottlenecks, and ensures brand consistency across channels.

Using a DAM, you can manage a wide range of digital files. You can resize, reformat, and share files with external teams, but also monitor usage histories and set permissions and data recovery protocols.

On the other hand, DAMs have their limits when it comes to publishing. While most tools have some web publishing and embedding features, they can't create well-designed and specified web pages, like a CMS can.

Key characteristics of a DAM:

  • Handles large libraries of media files with ease.
  • Ensures consistency by centralizing brand-approved assets.
  • Offers detailed metadata tags to organize files and advanced search and filtering.
  • Supports version control and access management through customizable portals.

Source

DAM use examples:

  • A global retail brand may use a DAM to centralize all product photos and promotional banners for its regional teams.

  • A creative agency that manages thousands of client videos, campaign visuals, and pitch decks may store all these in one searchable hub.

  • A publisher with years of archived visual content can use a DAM to make it accessible for internal and external teams.

What is a CMS?

A Content Management System stores and structures textual and metadata-driven content for websites, apps, and other digital platforms.

A CMS is the foundation for your website, whether it's a blog, news site, eCommerce, or any other type. With this tool, you can publish, change, and remove content from your website, which makes a CMS a universal solution for many content teams.

Used by web designers, editors, and administrators, a typical CMS includes templates and WYSIWYG building blocks that allow you to easily build impactful websites. Apart from strong textual content management, common features include SEO add-ons.

Yet, most CMSs have very basic media abilities. The media library within a CMS is merely a repository for content shared on your website. Yes, you can store videos, images, documents, audio files, and more, but searching, sharing, and permission capabilities are limited.

Key characteristics of a CMS:

  • Manages structured content such as articles, product details, and author bios.
  • Creates content relationships (blog to author, product to category, etc.).
  • Publishes content across different digital channels.
  • Has basic access permissions to edit and view.

Source

CMS use examples:

  • A SaaS company that manages product documentation, landing pages, and blog content.

  • An eCommerce business to handle product descriptions and category relationships.

  • A multilingual news site that publishes content across countries and platforms.

Although traditional CMSs weren't built to handle complex asset management, the rise of headless CMSs like Hygraph has brought new possibilities.

#DAM vs. CMS: key differences

To better understand the roles of DAM and CMS systems, here are the key differences between them:

  • Storage and organization: DAMs are optimized for organizing media files, with folders, tags, and collections to help users quickly find what they need. CMSs are built to model and structure content.
  • Metadata and search: DAMs allow you to tag and classify assets, and in some cases, use AI to generate metadata. CMSs rely on user-defined schemas to structure content and make it reusable and linkable.
  • Integration and APIs: Traditional CMSs often struggle with third-party integrations, while a headless CMS supports smooth API connections, including to DAMs.
  • Content distribution: DAMs distribute files to design and marketing tools or content teams. CMSs publish structured content to digital frontends like websites, apps, and portals.

CMS vs. DAM

For example, a lifestyle brand may use a DAM to deliver high-quality photography to a social media scheduler and use a CMS to power their website's core pages, product collections, and blog.

So, do you always need both a CMS and a DAM?

It depends on your organization's priorities and the way your teams work.

When do you need a DAM?

A DAM is ideal if your organization manages a large library of rich media files. Also, a DAM is the right choice if you need detailed control over asset rights, approvals, and usage. As one user puts it, ''The keyword is management, not storage''. Thirdly, you should spring for a DAM system if you reuse assets regularly and prioritize brand consistency.

When do you need a CMS?

A CMS is a better choice if you mainly create structured content for websites, apps, and campaigns. Also, a CMS makes more sense if you need to set dynamic content relationships and publish content in multiple languages. Unlike with DAMs, CMS users usually don't require advanced asset workflows.

That said, for some organizations, both systems may be necessary. However, today's headless CMSs are blurring the lines.

#Headless CMS: a game-changer for content & assets

Headless CMSs reinvent how content and digital assets are managed and delivered. Unlike traditional CMSs, a headless system decouples the content backend from the frontend, which allows flexible content and digital asset delivery across channels.

Why headless changes the game

A headless CMS is natively API-first. This means both content and assets can be retrieved via endpoints — this simplifies workflows and removes silos.

In the case of Hygraph, this goes even further. With content federation capabilities, Hygraph allows you to retrieve and deliver content and assets not only from its internal system but from third-party DAMs via Remote Sources. This unifies content and asset workflows without forcing you to choose.

How Hygraph excels in this space

Hygraph offers a future-proof, modular approach to managing digital experiences. Here's what's in the box:

  • Built-in asset management: You can quickly upload and deliver rich media natively within Hygraph. Advanced asset transformation features are available through the GraphQL API. For example, instead of transforming or processing images manually, you can create thumbnails from any image you have with a simple query:
`query {
asset(where: { id: "..." }) {
url
thumbnailUrl: url(
transformation: {
image: {
resize: { width: 100, height: 100, fit: clip }
}
}
)
}
}
  • Flexible integration: Use APIs to connect with existing DAM systems, if needed. Configure multiple external systems through low-code GraphQL or REST APIs and use content from third-party sources across multiple models or queries.

  • Structured content modeling: Build content relationships that link structured content to visual assets. With Hygraph, you can define the set of fields for every content component, so content teams can fill them with different content every time they use them.
  • Scalable and optimized for performance: Deliver both content and assets quickly across regions and channels with Hygraph's globally distributed edge cache. Pick a caching solution depending on your location and requirements.

Whether you need to centralize all your digital assets or integrate with external tools, Hygraph adapts to your stack.

For example, the Oetker Group, which operates multiple food and beverage brands across the globe, has selected Hygraph to improve their digital platform experience for consumers. The project included upgrading the websites, web apps, and portals.

Hygraph was chosen for its unique approach to data fetching and ability to handle granular permissions across brands and projects.

Through the use of microservice-based API-first headless architecture, different brand assets can be served and retrieved for different systems. Thanks to automated digital asset management functionalities, the conversion, compression of images, automatic optimization of page templates, and many other processes are now made simple for local teams.

#What's next

DAM and CMS systems each bring value to your organization, but understanding their differences is essential for choosing the right tools.

A headless CMS like Hygraph offers the best of both worlds: built-in asset management, plus reliable integrations with your existing DAM infrastructure. With such flexibility at hand, your content teams, developers, and marketers can easily build scalable, omnichannel experiences.

If you're evaluating your tech stack or planning your next digital initiative, consider how a headless CMS could unify your content and asset strategy.

Want to learn more? Explore Hygraph CMS in more depth.

Blog Author

Nikola Gemes

Nikola Gemes

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