What is Hygraph's pricing model and how is it determined?
Hygraph offers a flexible pricing model to suit different needs. There is a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans for larger organizations. For full details, visit the Hygraph pricing page.
Features & Capabilities
What are the key features and capabilities of Hygraph?
Hygraph provides a GraphQL-native architecture, content federation, and scalability. It enables rapid content delivery, supports integrations with leading platforms (e.g., Netlify, Vercel, Shopify, commercetools), and offers enterprise-grade security. For more, see Hygraph Features.
Does Hygraph offer integrations with other platforms?
Yes, Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit Hygraph Integrations.
Does Hygraph provide an API for content management?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes rapid and optimized content delivery, which improves user experience, engagement, and search engine rankings. Fast content distribution helps reduce bounce rates and increase conversions. For more, see this page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize, and brands aiming to scale, improve development velocity, or re-platform from traditional solutions. Source: ICPVersion2_Hailey.pdf
What business impact can customers expect from using Hygraph?
Customers can expect time-saving through streamlined workflows, ease of use, faster speed-to-market, and enhanced customer experience via scalable content delivery. These benefits help modernize tech stacks and drive operational efficiency. Source: ICPVersion2_Hailey.pdf
What industries are represented in Hygraph's case studies?
Hygraph's case studies span food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See Hygraph Case Studies.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories at Hygraph Customer Stories.
Pain Points & Solutions
What problems does Hygraph solve for its customers?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). For more, see Hygraph Product Page.
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with GraphQL-native architecture, ensures consistent branding via content federation, and streamlines workflows to reduce costs and accelerate speed-to-market. It also simplifies development, query management, and integration challenges. Details at Hygraph Product Page.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see CMS KPIs Blog.
Competition & Comparison
How does Hygraph compare to monolithic, headless, and composable commerce systems?
Monolithic systems are tightly coupled and rigid, headless commerce decouples frontend and backend via APIs, and composable commerce allows modular, best-of-breed services to be integrated via APIs. Hygraph supports composable and headless architectures, offering flexibility, scalability, and easy integration. For more, see this comparison.
Why should a customer choose Hygraph over alternatives?
Hygraph offers a unique GraphQL-native architecture, content federation, and scalability, enabling impactful digital experiences while reducing costs and improving efficiency. For more, see Hygraph Product Page.
Technical Requirements & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, tutorials, and onboarding guides. See Hygraph Documentation.
What training and technical support does Hygraph provide?
Hygraph offers 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and Customer Success Managers for expert guidance. More at Hygraph Contact Page.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph provides 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, and all users have access to documentation and the community Slack channel. See Hygraph Contact Page.
Product Information
What is the primary purpose of Hygraph?
Hygraph unifies data and enables content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points, offering scalability, flexibility, and efficient data querying. See About Us.
What is Hygraph's overarching vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, advancing the Headless CMS concept. See About Us.
Customer Proof
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more, see Hygraph Case Studies.
Documentation & Resources
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything needed to build and deploy projects.
Composable commerce vs. headless commerce: How are they different?
Difference between composable and headless commerce architectures, and why businesses are adopting both.
Last updated by Katie
on Jan 13, 2025
Originally written by Jing
Customer experience plays a big role in the success of a business, with 74% of consumers saying it impacts purchasing decisions and 83% of executives saying that an unimproved experience puts their revenue at risk, according to a Forbes Insights report on the value of customer experience.
Digital plays a significant role in today’s customer experience, with 20% of global retail sales now happening online, according to Forrester research. The increasing importance of eCommerce and the growing number of digital touchpoints have led many companies to outgrow their traditional commerce platforms and look for a more modern solution.
“Headless commerce” and “composable commerce” are two popular architectures being adopted by digital leaders. This blog takes a look at some of the differences and overlaps between these approaches and why businesses are making the shift.
In the early days of eCommerce, when webshops didn’t need much more than digital brochures available on a desktop browser, it usually made sense to use an all-in-one commerce platform for everything from the product catalog to checkout to website content and design.
Then the world met the smartphone, and mobile became a must-have sales channel. Mobile accounted for 11% of US eCommerce sales in 2012 (eMarketer) and jumped to 36% by the end of 2023 (Comscore). The traditional all-in-one platforms slowly added mobile support, but keeping the web and mobile sites consistent typically took a lot of manual work and led to a frustrating experience for shoppers.
Companies needed an easier way to manage omnichannel commerce as expected touchpoints grew to include channels like social, apps, marketplaces, and customer portals.
Enter headless architecture. Headless software is backend-only and shares all data in a structured way, typically via APIs, so the same data can be reused across many different frontend channels. This meant that teams were no longer limited to the channels their commerce platform had templates for but could use any frontend technology to build an experience for any digital touchpoint.
The API-based design of headless solutions also made bringing together multiple backend systems to power the frontend easier. As more software specialized in one part of commerce and designed to integrate with other headless tools quickly came to market, more companies started to “compose” their own unique commerce tech stack out of modular services from different vendors.
This composable approach to commerce technology took off in 2020 when global lockdowns forced many companies to expand and improve eCommerce quickly. A modular architecture meant teams could add new features without having to first rip-and-replace their existing system, and it also gave teams peace of mind that they could continue to update and evolve eCommerce by adding, removing, and replacing components as needed. Gartner coined the term that year, saying:
The building blocks of composable business enable organizations to pivot quickly.
GK
Gartner Keynote The Future of Business Is Composable
Composable commerce is a modern approach to building and managing eCommerce systems that prioritize flexibility, agility, and customization.
At its core, composable commerce is based on the principle of modularity, where various commerce services and components are treated as independent building blocks that companies can use to “compose” a tailored eCommerce tech stack.
Software that supports a composable approach has to be very easy to integrate. All data and functionality must be exposed in a structured format at a baseline, typically via APIs. More mature platforms also break up functionality into distinct pieces, often as microservices, which makes it easier to mix and match features and services from different vendors.
A composable approach lets teams:
Pick the best-fit solutions for each part of commerce (product data, site search, content, etc) instead of being locked into a one-size-fits-all set of features from a single vendor suite.
Quickly launch new elements (channels, payment options, loyalty programs, etc) by adding or replacing individual services without reworking the entire system.
Evolve the customer experience in small, continuous steps instead of with a major replatforming project every few years.
In a survey of enterprise technology leaders conducted by the MACH Alliance, an organization that advocates for composable technologies, the most commonly cited drivers for transition to a composable architecture were to improve customer experience (54%), the ability to innovate faster (53%), and to improve competitive advantage (49%).
#Composable vs. headless vs. monolithic commerce: what’s the difference?
At a high level, the main difference between these three approaches to eCommerce architecture is:
Monolithic commerce: One application, with one big code base, is used to manage the backend and frontend of ecommerce. Business logic, user features, and storefront templates are all tightly intertwined and typically defined by the platform vendor.
Headless commerce: The frontend and backend are separated, or “decoupled”. Backend systems share data and logic in a structured way via APIs, and each frontend channel can choose what information to use and how to present it.
Composable commerce: Businesses can compose their own tech stack out of modular, best-of-breed services for each part of commerce. Services work independently and connect via API, allowing teams to quickly add, remove, or replace stack components to adapt to new needs.
Here are two real-life examples of composable commerce in action.
Unified eCommerce catalog and experience across markets
As a global brand, Dr Oetker needs to be able to adapt eCommerce to the unique needs of over 40 markets. Previously, this meant that many markets used separate commerce systems, which led to siloed product data and inconsistent experiences across regions. The team decided to harmonize global infrastructure with a composable approach to make it easier to maintain the expertise across all markets and scale into new ones.
Dr. Oetker developed a microservices architecture that incorporates best-of-breed tools, including Hygraph (content management), Next.js (frontend), and Algolia (site search), to deliver a unified catalog and product experience via one orchestration layer.
This setup allows data and core infrastructure to be shared globally while regional teams still have the flexibility to add other services to meet the unique needs of different markets.
Future-proof digital business
Vision Healthcare has a digital-first business model, with multiple sub-brands sold across many channels. Moving to a composable tech stack helped to future-proof their business, as the modular architecture lets them easily replace outdated components or add new ones to launch experiences, channels, and brands quickly.
A core part of the solution was the GraphQL APIs used to bring all the components together. The first content management system (CMS) the team chose would often crash when handling GraphQL queries. Proving the approach's flexibility, the team quickly switched to the GraphQL-based CMS, Hygraph, and seamlessly connected it with the existing stack.
Other key components in Vision Healthcare’s composable stack include commercetools (commerce), Next.js (frontend), Algolia (site search), Adyen (payments), and custom-built microservices for order management and integrations with third-party marketplaces.
Very few companies go from monolith to full microservices in one go. The modularity of a composable commerce architecture makes it possible to transition in phases. Components can be modernized one at a time, allowing teams to quickly see the benefits of each step and easily adapt the plan as business needs and market demands shift.
Going headless is a common first step when going composable, as it lets you immediately improve the customer experience without making significant changes to backend systems. Then, you can gradually replace the services that power the experience by directing the frontend to use different APIs without refuting the code at each step.
However, not all headless solutions are created equally. Platforms that were initially a monolith and have gone “headless” often just add an API layer but keep backend features tightly intertwined. Headless solutions are designed to be composable and break up the backend into modular services.
How Hygraph enables composable commerce
Hygraph is a headless CMS that helps developers and marketers easily create, manage, and deliver complex content at scale. Its modular, highly structured architecture gives teams complete flexibility in using content to meet the needs of different channels, brands, and markets.
Hygraph provides a single source of truth for content data in a composable commerce setup. Hygraph’s Content Federation can efficiently fetch data from multiple sources and make it available in a unified GraphQL API. Giving teams an easy way to access the most up-to-date data from across their composable stack and use it to enrich content.
Hygraph gives teams complete freedom to power content with any backend source and delivers it to any frontend channel, which makes it an ideal content solution in a composable commerce architecture.
The flexibility that headless and composable architectures give teams to solve unique business challenges also means there’s no single “right way” to implement them.
Hygraph’s team of solution experts has helped digital teams at companies like Samsung, Telenor, and 2U successfully transition to composable. Request a demo to learn more and see how a modern content solution could boost your eCommerce business.
Blog Authors
Katie Lawson
Jing Li
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