Frequently Asked Questions

About the Planday Partnership

Why did Planday choose Hygraph for its website replatforming?

Planday selected Hygraph to modernize its content infrastructure, improve localization, and enable self-serve digital experiences across eight international markets. By migrating from Builder.io to Hygraph, Planday aimed to standardize workflows, reduce operational overhead, and empower internal teams with a modular, centralized content architecture. Note: Detailed limitations of the migration process are not publicly documented; ask sales for specifics.

What were the main project highlights of the Planday and Hygraph collaboration?

Key highlights include multi-locale support at scale (enabling content reuse across eight languages and markets), streamlined workflows for marketing, brand, legal, and translation teams, and support for both self-serve and segmented customer experiences. The migration was led by Blazity, ensuring a phased rollout and smooth transition from Builder.io. Note: Some integration or migration complexities may require custom solutions; consult with implementation partners for details.

Features & Capabilities

What are the key features of Hygraph?

Hygraph offers a GraphQL-native headless CMS, content federation (integrating multiple data sources without duplication), multi-locale content management, user-friendly editorial UI, enterprise-grade security (SOC 2 Type 2, ISO 27001, GDPR compliance), Smart Edge Cache, high-performance CDN, and AI-powered tools for content generation and translation. Note: Some advanced features may require higher-tier plans or technical expertise for full utilization.

Does Hygraph support multi-locale and localization workflows?

Yes, Hygraph's granular content modeling and localization features allow teams to structure content once and adapt it across multiple languages and markets. This reduces translation bottlenecks and ensures consistency, as demonstrated in the Planday project supporting eight markets. Note: Localization workflows may require integration with third-party tools for advanced scenarios.

What integrations does Hygraph offer?

Hygraph integrates with platforms such as Cloudinary, Bynder, Filestack, Scaleflex Filerobot (for DAM), EasyTranslate (localization), Netlify and Vercel (hosting), Mux (video), AWS S3 (object storage), Imgix (image optimization), Akeneo (PIM), Adminix, and Plasmic. For a full list, see the Hygraph Integrations Page. Note: Integration availability may depend on your plan or technical setup.

Does Hygraph provide APIs for developers?

Yes, Hygraph is GraphQL-native and provides a robust API ecosystem, including a Content API (for content delivery and management), Management API (for schema and user management), and Assets API (for asset handling). Detailed API documentation is available at Hygraph API Reference. Note: Some API features may require specific permissions or plan levels.

Use Cases & Benefits

What types of businesses and teams benefit most from Hygraph?

Hygraph is designed for marketing and content teams, developers, product managers, and enterprise IT/operations teams. It is especially valuable for companies managing multiple brands, regions, and languages, or those transitioning from legacy CMS platforms to modern, API-first architectures. Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, fintech, travel, eCommerce, gaming, government, and more. Note: Organizations with highly specialized or legacy requirements may need custom integrations.

What business impact can customers expect from using Hygraph?

Customers have reported improved operational efficiency (reduced developer dependency), faster time-to-market (e.g., Komax achieved 3X faster launches), enhanced customer engagement (Samsung improved engagement by 15%), and cost savings (AutoWeb saw a 20% increase in website monetization). Hygraph also supports scalability and global consistency for enterprises. Note: Actual results may vary based on implementation scope and organizational readiness.

Can you share specific customer success stories with Hygraph?

Yes. Komax achieved a 3X faster time-to-market, Samsung improved customer engagement by 15%, AutoWeb increased website monetization by 20%, and Dr. Oetker enhanced global consistency using MACH architecture. More case studies are available at Hygraph's case studies page. Note: Outcomes depend on project scope and team adoption.

Implementation & Onboarding

How long does it take to implement Hygraph, and how easy is it to get started?

Implementation time varies by project complexity. Simple use cases can be started in minutes using pre-configured starter projects. For complex needs, Hygraph offers structured onboarding, technical kickoffs, and extensive documentation. Community support is available via Slack. See Getting Started guide for details. Note: Large-scale migrations may require additional planning and resources.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. The platform offers granular permissions, audit logs, automatic backups, and encryption at rest and in transit. For more, see the Secure Features page. Note: Some compliance features may require enterprise plans.

Performance & Scalability

What are Hygraph's performance and scalability capabilities?

Hygraph delivers content via a high-performance CDN, with typical API latency between 70–100ms and 99.9%+ availability uptime. Smart Edge Cache and region-based hosting support global operations and compliance. The architecture is designed to handle high traffic and large content volumes. Note: Actual performance may vary based on usage patterns and infrastructure choices.

Customer Experience & Feedback

What feedback have customers given about Hygraph's ease of use?

Customers have described Hygraph as intuitive and accessible for both technical and non-technical users. For example, Anastasija S. (Product Content Coordinator) highlighted the ease of use and quick support responses, while Charissa K. noted its fast learning curve and localization capabilities. Tom K. (Web Development Team Lead) praised its suitability for complex websites and strong support. Note: User experience may vary depending on project complexity and team familiarity.

Support & Documentation

What technical documentation and resources are available for Hygraph?

Hygraph provides comprehensive documentation, including Getting Started guides, API references, content modeling tutorials, migration guides, and Management SDK docs. Pre-configured starter projects and community support via Slack are also available. Access resources at Hygraph Documentation. Note: Some advanced topics may require direct support or consultation.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

Watch now

Planday partners with Hygraph and Blazity to replatform its key digital experiences

Planday, the leading workforce management platform for shift-based businesses, has selected Hygraph as the foundation for its new content platform
Simon Ruiz Tada

Last updated by Simon 

Jan 21, 2026

Originally written by Simon

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Berlin, Germany – Hygraph is excited to announce a new partnership with Planday, a leading SaaS platform for employee scheduling and workforce management. In collaboration with implementation partner Blazity, Planday is migrating its website from Builder.io to Hygraph as part of a broader initiative to improve localisation, scale self-service capabilities, and modernise its content infrastructure.

With a growing international customer base and 8 markets to manage, Planday needed a more flexible content platform to standardise its workflows and reduce operational overhead. By adopting Hygraph’s headless CMS, Planday is creating a centralised, modular content architecture that enables faster updates, better reuse across regions, and more autonomy for internal teams.

“We’re proud to support Planday as they take a more modular, scalable approach to content” says Michael Lukaszczyk, CEO at Hygraph. “Their vision for localised, self-serve experiences is exactly the kind of challenge Hygraph is built to solve and with Blazity’s expertise on implementation, the results will be transformative.”

“As we scale into new markets, it’s critical that our content operations keep pace.” says Sarah Haddon, VP of Growth at Planday.

Hygraph gives us the flexibility to manage localisation more efficiently, while Blazity has been a true partner in bringing this new platform to life. We’re excited to build a content foundation that supports both our self-serve strategy and deeper engagement with larger customers.

#Project highlights:

Multi-locale support at scale – Hygraph’s granular content modeling allows Planday to structure content once and adapt it across all eight supported languages and markets, improving consistency while reducing translation bottlenecks.

Empowered content operations – The new setup supports a streamlined workflow across product marketing, brand, legal, and translation teams, with fewer manual handovers and better version control.

Self-serve and segmented experiences – Hygraph’s flexibility supports Planday’s evolving go-to-market model, from a fully self-serve approach for small teams to personalised content journeys for larger customers.

Collaborative implementation – Blazity is leading the migration and integration efforts with a clear phased rollout, ensuring a smooth transition from Builder.io.

#About Hygraph

Hygraph is a Headless CMS that makes it easy for teams to build content-driven applications that scale across brands and markets. With Hygraph, you can simplify global content distribution by unifying content into a single source of truth that is actionable. Thousands of global digital teams, including those at Samsung, Dr. Oetker, BioCentury, and Ashley Furniture, work faster and more efficiently by centralizing content and enabling seamless collaboration across their tech stacks. Learn more at hygraph.com.

#About Planday

Planday is a workforce management platform built for shift-based businesses. From scheduling and time tracking to payroll integrations and employee communication, Planday helps businesses operate more efficiently and stay compliant. Headquartered in Copenhagen and part of the Xero family, Planday serves thousands of customers across Europe and beyond. Learn more at www.planday.com.

About Blazity

Blazity is a technology consultancy and certified Hygraph partner specialising in headless architectures and modern web development. From architecture to implementation, Blazity helps fast-scaling companies build content platforms that support agility, localisation, and long-term growth. Learn more at www.blazity.com.

Blog Author

Simon Ruiz Tada

Simon Ruiz Tada

Head of Product Marketing

Simon is the Head of Product Marketing at Hygraph, where he blends deep B2B SaaS experience with a sharp eye for storytelling. When he’s not shaping go-to-market strategies, you’ll find him lost in manga panels or catching up on the latest anime.

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