Frequently Asked Questions

Project Sharing & Project Cloning

What is Project Sharing in Hygraph?

Project Sharing in Hygraph is an extension of the Project Cloning feature that allows users to generate a custom link to share their project as a template with other Hygraph users. Shared projects include your schema, public API permissions, and tokens, with the option to also include content, assets, and webhooks. This makes it easy for others to clone your project and use it as a starting point. Source

What is Project Cloning in Hygraph?

Project Cloning enables users to duplicate an existing Hygraph project, creating a 1-to-1 copy within their own account. Cloned projects include all schemas, content, assets, webhooks, and permissions, saving time and effort during setup. Source, Changelog

How do I use Project Cloning in Hygraph?

You can find the cloning ability within your Hygraph project settings. To clone a project, locate the 'Clone Project' button. The cloned project will include all your schemas, content, assets, webhooks, and permissions. Source

How can I share my Hygraph project with others?

To share your project, you can generate a public link or a sharing button (in Markdown or HTML) from your project settings. This link or button can be embedded on a website or shared directly, allowing other Hygraph users to clone your project as a template. You can choose to include content, assets, and webhooks in addition to the schema and permissions. Source, Documentation

What is included when I share or clone a project in Hygraph?

When you share or clone a project, the following are included: your schema, public API permissions, and tokens. You can also choose to include content, assets, and webhooks. This ensures that the recipient has a ready-to-use template with the necessary structure and optional data. Source

Can I share my project as a starter template for others?

Yes, Project Sharing allows you to share your project as a starter template. You can generate a public link or sharing button, which others can use to clone your project into their own Hygraph account. Source

Features & Capabilities

What are the key features of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a wide range of integrations (including Netlify, Vercel, Shopify, AWS S3, Cloudinary, and more). It provides an intuitive interface for both technical and non-technical users, supports project cloning and sharing, and includes robust security and compliance features. Source, Integrations

Does Hygraph support integrations with other platforms?

Yes, Hygraph supports a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (Shopify, BigCommerce, commercetools), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (AWS S3, Cloudinary, Bynder, Aprimo, Mux, Scaleflex Filerobot), personalization (Ninetailed), and AI (AltText.ai). Source

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. API Reference

Is there technical documentation available for Hygraph?

Yes, Hygraph offers comprehensive technical documentation covering all aspects of building and deploying projects. You can access it at Hygraph Documentation.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. Source

How does Hygraph ensure data security and compliance?

Hygraph provides robust security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Source

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize their tech stack, and brands aiming to scale across geographies or improve development velocity. Source

What business impact can customers expect from using Hygraph?

Customers can expect significant business impacts, including time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. Source

What industries use Hygraph?

Hygraph is used across industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Case Studies

Can you share some customer success stories with Hygraph?

Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the Hygraph product page.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (reducing reliance on developers for content updates, modernizing legacy tech stacks, supporting global teams, improving user experience), financial pains (lowering operational costs, speeding up time-to-market, supporting scalability), and technical pains (simplifying development workflows, streamlining query management, resolving cache and integration challenges). Source

How does Hygraph solve pain points for different user personas?

For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it provides an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs and supports scalability. Source

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, and scalability metrics. Source

Getting Started & Support

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding, even for non-technical users. You can sign up for a free account and use resources like documentation and onboarding guides. For example, Top Villas launched a new project in just 2 months. Documentation, Case Study

What customer support does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact Page

What training and onboarding resources are available for new users?

Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Contact Page

Performance & User Experience

How does Hygraph perform in terms of content delivery?

Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Fast content distribution reduces bounce rates and increases conversions. Source

What feedback have customers given about Hygraph's ease of use?

Customers have praised Hygraph for its intuitive and user-friendly interface, noting that it is 'super easy to set up and use' and accessible for both technical and non-technical users. Source

Customer Proof & Case Studies

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. Case Studies

Vision & Mission

What is Hygraph's vision and mission?

Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Source

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Introducing Project Sharing

An extension to our Project Cloning Feature, we now give users the power to share projects for others to use as starter templates.
Alexandra Buckalew

Written by Alexandra 

Feb 18, 2022
Mobile image

As we continue to develop new tools to help promote collaboration and ease-of-use within your Hygraph projects, we bring you our newest release - Project Sharing. This is an extension of the original Project Cloning feature which allows users to duplicate their original project, creating a 1-to-1 copy within their own Hygraph account.

#Introducing Project Cloning

Share project.png

However, with Project Sharing, you can generate a custom link to share your project(s) as a template with other Hygraph users outside of their individual projects. Shared projects always include your schema, public API permissions, and tokens. You have the choice to also include content, assets, and webhooks.

Read the documentation →

#How to use Project Cloning

The cloning ability is found within your Hygraph project settings.

To clone a project for your own purposes, find the button under 'Clone Project'. Cloned projects include all of your schemas, content, assets, webhooks, and permissions.

#Sharing Projects

Building upon this, we are also introducing Project Sharing, giving you the ability to create public links to let others clone your project into their Hygraph account.

Project Sharing allows you to easily generate a link that can be given to any other Hygraph user. You have the option to generate a sharing button in Markdown or HTML. Embed this button on a website or other frontend, giving others the ability to clone your project to use as a template.

Here is an example of sharing a project using a button for our recently announced Docs Starter.

Clone project

We can't wait to share some of our templates in the coming weeks with you using this new feature and encourage you to share project templates with our community!

Join our Community Slack and show us what you've been building →

Blog Author

Alexandra Buckalew

Alexandra Buckalew

[she/her] Alex is driving our product marketing efforts at Hygraph. She's also a storyteller and a mac & cheese enthusiast.

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