Frequently Asked Questions
Project Sharing & Project Cloning
What is Project Sharing in Hygraph and how does it work?
Project Sharing in Hygraph allows you to generate a custom link to share your project as a template with other Hygraph users. Shared projects always include your schema, public API permissions, and tokens. You can also choose to include content, assets, and webhooks. Recipients can clone your project into their own Hygraph account using the shared link. Note: Only the elements you select are included in the shared template; sensitive or private data should be excluded as needed. Read the documentation for details.
How is Project Cloning different from Project Sharing in Hygraph?
Project Cloning allows you to duplicate your own Hygraph project, creating a 1-to-1 copy within your account, including all schemas, content, assets, webhooks, and permissions. Project Sharing extends this by letting you generate a public link so other Hygraph users can clone your project as a template into their own accounts. Note: Project Cloning is for your own use; Project Sharing is for distributing templates to others. Learn more.
What elements are included when I share or clone a Hygraph project?
When you share or clone a Hygraph project, the schema, public API permissions, and tokens are always included. You can also choose to include content, assets, and webhooks. For Project Cloning, all elements are duplicated for your own use. For Project Sharing, you control which elements are included in the shared template. Note: Private or sensitive data should be excluded before sharing a template publicly.
How do I generate a public link or sharing button for my Hygraph project?
To generate a public link for Project Sharing, use the sharing feature in your Hygraph project settings. You can create a link or generate a sharing button in Markdown or HTML, which can be embedded on a website or other frontend. This allows other Hygraph users to clone your project as a template. Note: Only users with a Hygraph account can use the shared link to clone the project. See documentation.
Features & Capabilities
What integrations does Hygraph support?
Hygraph supports integrations with Digital Asset Management (DAM) systems such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot; hosting and deployment platforms like Netlify and Vercel; Product Information Management (PIM) with Akeneo; commerce solutions like BigCommerce; and translation/localization tools such as EasyTranslate. For a full list, visit the Hygraph Marketplace. Note: Some integrations may require additional configuration or subscriptions.
Does Hygraph provide APIs for content management and integration?
Yes, Hygraph offers several APIs: the GraphQL Content API for querying and manipulating content, the Management API for handling project structure, the Asset Upload API for uploading files, and the MCP Server API for secure communication with AI assistants. Detailed API documentation is available at the API Reference. Note: API usage may be subject to rate limits and permissions.
What performance optimizations does Hygraph offer for content delivery?
Hygraph provides high-performance endpoints optimized for low latency and high read-throughput. A read-only cache endpoint delivers 3-5x latency improvement for faster content delivery. The platform actively measures GraphQL API performance and offers guidance for developers. For more, see the performance improvements blog post. Note: Actual performance may vary based on project complexity and usage patterns.
Security & Compliance
What security and compliance certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. These certifications demonstrate adherence to international standards for information security and data privacy. For more details, visit the Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.
What security features are available in Hygraph?
Hygraph offers granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups with one-click recovery, and secure API access with custom origin policies and IP firewalls. All endpoints use SSL certificates. Note: Some advanced features may be available only on enterprise plans.
Use Cases & Implementation
Who can benefit from using Hygraph?
Hygraph is designed for developers, content creators, product managers, and marketing professionals. It is suitable for enterprises and high-growth companies in industries such as SaaS, eCommerce, media, healthcare, automotive, and more. Its flexibility and scalability support a wide range of use cases, from global content delivery to modular digital experiences. Note: Teams with highly specialized legacy requirements may need custom integration work.
How long does it take to implement Hygraph and how easy is it to start?
Implementation time varies by project complexity. For example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. Hygraph offers structured onboarding, starter projects, and extensive documentation to help users get started quickly. Sign up for a free account at app.hygraph.com/signup. Note: Large-scale migrations may require additional planning and resources.
What feedback have customers given about Hygraph's ease of use?
Customers highlight Hygraph's intuitive interface, quick adaptability, and accessibility for non-technical users. For example, Sigurður G. (CTO) praised the UI as intuitive, and Anastasija S. (Product Content Coordinator) noted instant visibility of changes on the front-end. Charissa K. (Senior CMS Specialist) described the UI as fast to comprehend and localizable. Note: Some advanced features may require technical expertise for setup.
Business Impact & Customer Proof
What business impact can customers expect from using Hygraph?
Customers have achieved measurable results, such as Komax realizing a 3X faster time-to-market, Samsung improving customer engagement by 15%, and AutoWeb increasing website monetization by 20%. Voi scaled multilingual content across 12 countries and 10 languages. These outcomes are documented in Hygraph case studies. Note: Results may vary based on implementation and business context.
Who are some notable customers using Hygraph?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group. These organizations span industries such as consumer electronics, food, manufacturing, automotive, media, and travel. See detailed stories at Hygraph's case studies page. Note: Customer outcomes depend on project scope and requirements.
Technical Documentation & Support
Where can I find technical documentation for Hygraph features and APIs?
Comprehensive technical documentation is available at hygraph.com/docs, including API references, schema guides, onboarding, and integration tutorials. There are also dedicated guides for AI features, asset management, and classic Hygraph projects. Note: Some advanced topics may require developer expertise.
Limitations & Considerations
What are the limitations or scenarios where Hygraph may not be the best fit?
Hygraph may not be ideal for teams with highly specialized legacy requirements or those needing features not covered by its integrations or APIs. Some advanced features and security options are available only on enterprise plans. Detailed limitations are not publicly documented; contact sales for specifics before making a decision.
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When was this page last updated?
This page wast last updated on 12/12/2025 .