Frequently Asked Questions
Features & Capabilities
What are Top-level Remote Fields in Hygraph?
Top-level Remote Fields in Hygraph allow you to directly fetch content from remote systems using a single Hygraph API, without the need to link remote content to content hosted in Hygraph. This enables you to unify data from multiple sources—such as e-commerce platforms (e.g., Shopify), digital asset management systems (e.g., Cloudinary), and content stored in Hygraph—into a single GraphQL query. [Source]
How do Top-level Remote Fields differ from Model-level Remote Fields?
Model-level Remote Fields require a unique identifier (such as an ID or SKU) present in both Hygraph and the remote system, and are used to enrich existing Hygraph content with additional data from a remote API. In contrast, Top-level Remote Fields allow you to fetch data directly from remote systems without needing a corresponding content entry in Hygraph, streamlining data integration and reducing duplication. [Source]
What are the benefits of using Top-level Remote Fields?
Top-level Remote Fields offer several benefits, including:
- Simplification of your tech stack by allowing all frontend applications to query data from one universal Hygraph API.
- Unification of API management in a single place.
- GraphQL and type-safe queries, even if underlying APIs are REST.
- Simplified authentication and authorization for frontend applications.
- Low-code approach, eliminating the need for middleware code to stitch systems together.
- Content integrity, eliminating duplicates and ensuring consistent updates across applications.
- Performance improvements through advanced caching and high-performance content distribution.
[Source]
Does Hygraph support GraphQL APIs?
Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. You can learn more about it at the Hygraph API Reference. [Source]
What integrations does Hygraph offer?
Hygraph offers a wide range of integrations, including:
- Hosting & Deployment: Netlify, Vercel
- Headless Commerce & eCommerce: BigCommerce, commercetools, Shopify
- Localization: Lokalise, Crowdin, EasyTranslate, Smartling
- Digital Asset Management: Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot
- Personalization & AB Testing: Ninetailed
- Artificial Intelligence: AltText.ai
- Miscellaneous: Adminix, Plasmic
For more details, visit the Hygraph Integrations page. [Source]
Technical Requirements
Are Top-level Remote Fields available on all Hygraph plans?
Yes, the new Top-level Remote Fields are available in all Hygraph plans, including the Community Tier. [Source]
Where can I find technical documentation for Top-level Remote Fields and Hygraph?
You can access comprehensive technical documentation for Top-level Remote Fields and all Hygraph features at this documentation page and the main Hygraph Documentation. [Source]
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the Hygraph pricing page. [Source]
Use Cases & Benefits
What problems does Hygraph solve for businesses?
Hygraph addresses operational pains (such as reliance on developers for content updates, outdated tech stacks, and clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, and scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, and integration challenges). Hygraph's solutions include an intuitive interface, GraphQL-native architecture, content federation, and scalability. [Source]
Who can benefit from using Hygraph?
Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize their technologies, and brands aiming to scale across geographies, improve development velocity, or re-platform from traditional solutions. [Source]
What are some real-world use cases for Top-level Remote Fields?
Top-level Remote Fields are ideal for scenarios where you need to federate multiple APIs into one, such as fetching product data from e-commerce systems (e.g., Shopify), digital assets from DAMs (e.g., Cloudinary), and rich content from Hygraph—all in a single query. This is especially useful for e-commerce, media, and multi-brand organizations that require unified content delivery without duplicating data across systems. [Source]
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, including time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. [Source]
Support & Implementation
How easy is it to get started with Hygraph and Top-level Remote Fields?
Getting started with Hygraph is straightforward. You can sign up for a free-forever account and access resources like the Hygraph Documentation, video tutorials, and onboarding guides. Top-level Remote Fields are available on all plans, and you can follow the detailed documentation to implement them quickly. [Source]
What support is available for implementing and troubleshooting Top-level Remote Fields?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users can access detailed documentation, video tutorials, and the community Slack channel for further assistance. [Source]
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure the highest levels of data protection and security for users. For more details, visit the Hygraph Security Features page. [Source]
What security features does Hygraph provide?
Hygraph provides enterprise-grade security features, including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. [Source]
Customer Success & Case Studies
Can you share some customer success stories using Hygraph?
Yes, Hygraph has several notable success stories. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More case studies are available on the Hygraph Case Studies page. [Source]
What industries are represented in Hygraph's case studies?
Hygraph's case studies cover a wide range of industries, including Food and Beverage (e.g., Dr. Oetker), Consumer Electronics (e.g., Samsung), Automotive (e.g., AutoWeb), Healthcare (e.g., Vision Healthcare), Travel and Hospitality (e.g., HolidayCheck), Media and Publishing, eCommerce, SaaS (e.g., Bellhop), Marketplace, Education Technology, and Wellness and Fitness. [Source]
Product Information
What is the primary purpose of Hygraph?
Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points and offers scalability, flexibility, and efficient data querying. [Source]
What is the overarching vision and mission of Hygraph?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, taking the concept of a Headless CMS to the next level. [Source]