Frequently Asked Questions

Product Updates & New Features

What is Hygraph Studio and how does it improve content management?

Hygraph Studio is a new, intuitive interface for working with your content in Hygraph, launched in beta in Q1 2024. It features a revamped content form, field outlines for easier navigation, a command menu for quick access, a revised content table, a revamped schema view, and lazy loading of components. These enhancements are designed to boost efficiency and streamline editorial workflows. Learn more.

What features are currently unavailable in Hygraph Studio beta?

In the beta version of Hygraph Studio, the following features are not yet available: Remote Fields, Localizations, Content duplication, Versioning, Scheduled Publishing, Webhooks, and Project Settings. These capabilities remain accessible in Hygraph Classic, which users can toggle to as needed. Source.

How does the new Asset Management System improve performance?

The new Asset Management System, available for all new blank projects, delivers a 10x increase in asset performance. It enables faster asset uploads and delivery, supports SEO-friendly URLs, offers more powerful transformations, and introduces a new method to upload assets using GraphQL. Read more.

What is entry-based cache invalidation and why is it important?

Entry-based cache invalidation ensures that only the cache for the exact content entry changed is invalidated, rather than for the entire model or stage. This granular approach leads to a higher cache-hit ratio and faster downstream application load times. It is available on the new high-performance endpoint. Learn more.

How do regional deployments of the Management Server benefit users?

Regional deployments of the Management Server locate the Management API in the same region as your content, resulting in up to a 10x reduction in latency, faster load times, improved disaster recovery, and reduced latency for management operations across all regions. Read more.

What is OAuth support for commercetools and Commerce Layer Remote Sources?

Hygraph now supports OAuth authentication for commercetools and Commerce Layer Remote Sources, allowing seamless integration with external APIs that require OAuth. This eliminates manual token updates and reduces the risk of API call failures due to expired tokens. Documentation.

What upcoming features are planned for Hygraph?

Upcoming features include Live Previews for real-time content editing, automated backups with rollback capabilities, installation permissions for custom apps, user role-based app permissions, and asset system migration tooling for existing projects. Sneak Peek.

How can I access Hygraph Studio and Classic interfaces?

You can log into your Hygraph project and choose between Hygraph Studio (beta) and Hygraph Classic. Both interfaces are available, and users within the same team can work with either based on their needs. Try Hygraph Studio.

What is the SKNCRE starter and how does it demonstrate Hygraph's capabilities?

The SKNCRE starter is a demo project for a fictitious cosmetics brand, showcasing composable commerce with Hygraph, NuxtJS, and external APIs. It demonstrates seamless integration between product information, website content, and commerce features such as cart and checkout. Build with SKNCRE starter.

How can I join the Hygraph community and stay updated?

You can join the Hygraph community via Slack to stay informed about new features, updates, and events. Weekly livestreams and tutorials are also available for learning and engagement. Join Slack | YouTube Channel.

What is the process for migrating to the new Asset Management System?

The new Asset Management System will soon be available for existing projects. Migration will require some low-effort tasks from users, with detailed guidelines and steps to be provided by Hygraph. Stay tuned for updates.

How does Hygraph support real-time content previews?

Currently, Hygraph allows editors to open a preview link in a new tab or window. Soon, Live Previews will enable editors to view the content editing form and the final preview side-by-side, with real-time updates reflected instantly. Learn more.

What is the purpose of permissions for custom apps in Hygraph?

Permissions for custom apps allow organizations to keep apps private, restrict them to specific users, or make them public. User role-based permissions will enable granular control over who can view or interact with app elements. Details.

How does Hygraph handle automated backups?

Hygraph will soon offer automated backups based on subscription plans, allowing users to roll back to earlier project versions if needed. This feature provides greater control and data safety for users. Learn more.

What is the Zillow Property App demo and how does it use Hygraph?

The Zillow Property App demo, built by Ania Kubów, uses Hygraph to power a property search application with Google Maps integration and Next.js. It demonstrates Hygraph's flexibility for building real-world apps. Watch the tutorial.

How can I watch Hygraph livestreams and learn about new features?

Hygraph hosts weekly livestreams where the Dev Rel team showcases headless CMS use cases, features, and live coding sessions. Recordings are available on YouTube. Watch livestreams.

Where can I find documentation for Hygraph's new features?

Documentation for Hygraph's new features, including Studio, Asset Management, and cache invalidation, is available on the official Hygraph documentation site. Visit documentation.

How do I report issues or provide feedback on Hygraph features?

You can join the Hygraph Slack community to provide feedback, report issues, and stay involved with product development and announcements. Join Slack.

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits tailored to individual, small business, and enterprise needs. See pricing details.

What features are included in the Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. More info.

What does the Growth plan cost and what does it include?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. See details.

What features are available in the Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Enterprise details.

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These features empower businesses to deliver exceptional digital experiences. Features.

Does Hygraph support integrations with other platforms?

Yes, Hygraph integrates with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Marketplace apps are also available. Integrations documentation.

What APIs does Hygraph provide?

Hygraph offers multiple APIs: Content API (read/write), High Performance Content API (low latency, high throughput), MCP Server API (AI assistant integration), Asset Upload API, and Management API. API Reference.

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available for APIs, schema components, references, webhooks, and AI integrations. Visit Hygraph Documentation for details.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It uses ISO 27001-certified providers and data centers for hosting. Security details.

How does Hygraph ensure data security and governance?

Hygraph provides granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options. It also offers a customer reporting process for security incidents. Learn more.

Performance & Implementation

How does Hygraph perform in terms of speed and reliability?

Hygraph delivers high-performance endpoints with low latency and high read-throughput. Regional deployments and the new Asset Management System have resulted in up to 10x reduction in latency and asset performance. Performance blog.

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. Hygraph offers a structured onboarding process and extensive training resources. Top Villas case study.

How easy is it to start using Hygraph?

Hygraph offers a free API playground, free forever developer account, structured onboarding, webinars, live streams, how-to videos, and a community Slack channel for support. These resources make it easy for both technical and non-technical users to get started. Try Hygraph.

Use Cases & Customer Success

Who is the target audience for Hygraph?

Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects in enterprises, agencies, eCommerce, media, technology, healthcare, and global brands. Case studies.

What industries are represented in Hygraph's case studies?

Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. See all case studies.

Can you share specific customer success stories using Hygraph?

Notable success stories include Samsung (scalable API-first application), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Read case studies.

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster launches, Samsung improved engagement by 15%, and Voi scaled content across 12 countries. Business impact.

What pain points does Hygraph solve for its customers?

Hygraph addresses operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow launches, scalability), and technical issues (schema evolution, integration, performance bottlenecks, localization, asset management). Pain points.

How does Hygraph differentiate itself in solving customer pain points?

Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, robust APIs, Smart Edge Cache, and advanced localization and asset management. It is ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is recognized for ease of implementation. G2 report.

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration with modern tech stacks. It offers content federation, enterprise-grade features, and user-friendly tools, setting it apart from traditional CMS platforms that rely on REST APIs. Comparison.

Why choose Hygraph over other headless CMS solutions?

Hygraph offers unique advantages such as GraphQL-native architecture, content federation, proven ROI (e.g., Komax 3x faster launches, Samsung 15% engagement improvement), market recognition (2nd in G2 Summer 2025), and ease of implementation. Customer proof.

Support & Implementation

What support resources are available for Hygraph users?

Hygraph provides webinars, live streams, how-to videos, extensive documentation, and a community Slack channel for support and guidance. Support.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some users note that it can be complex for less technical users, but overall feedback is positive. Customer feedback.

Introducing Click to Edit

Product roundup: Q1 2024

This quarter, we launched Hygraph Studio in beta along with several other new features, including the Hygraph Asset system, Regional Deployments of our Management Server, and Entry-based Cache Invalidation.
Shahan Syed

Written by Shahan 

Apr 16, 2024
Mobile image

#TL: DR

  • We launched Hygraph Studio, the new, intuitive experience for working with your content in Hygraph.
  • We introduced regional deployments of the Management Server for a faster app experience and reduced latency for management operations.
  • We’ve redirected all newly created blank projects to run on a faster and more reliable Asset Management System.
  • We’ve introduced a new granular, entry-based Cache Invalidation model.
  • We’ve launched OAuth Support for commercetools and Commerce Layer Remote Sources.

#Hygraph Studio: Performance and efficiency at your fingertips

Our biggest update this quarter has been the launch of our new Hygraph Studio in beta. You can log into your Hygraph project and test it out.

The video below shows how to launch your existing projects in the Hygraph Studio.

Here’s a summary of everything new in the beta:

  • Revamped content form.
  • Field outlines for easier navigation.
  • Command Menu for quicker access.
  • Revised Content Table for content-rich data.
  • Revamped Schema View.
  • Lazy loading of components.

Watch the session recordings from Hygraph Studio’s virtual launch event.

Since Hygraph Studio is in beta, some of the features from the current interface (Hygraph Classic) will not be available in Studio as yet. To access these capabilities, please use Hygraph Classic, which will remain available without any changes.

Here’s a list of all the capabilities that are not available in the beta:

  • Remote Fields
  • Localizations
  • Content duplication
  • Versioning
  • Scheduled Publishing
  • Webhooks
  • Project Settings

#New Features

Regional Deployments of the Management Server

With the new distributed deployments of the Management Server, the Management API is now located in the same region as your content. This translates to faster load times, improved disaster recovery, and reduced latency for management operations across all regions.

With this major upgrade, you'll notice a solid acceleration in performance—up to 10x reduction in latency for all operations, from browsing the schema or content in the Hygraph UI to applying changes through the SDK.

You might have noticed that you are now redirected to a regional subdomain after signing in to your Hygraph project.

New regional subdomain for Hygraph webapp.png

To use your new regional endpoint for programmatic management operations:

  • Navigate to Project Settings -> API Access.
  • Copy and use the new URL under the Management API.

Replacing the new Management API endpoint.png

Read more on the Regional Deployments of our Management Server

New Asset Management System

We introduced our new Asset Management system, now available for all new, blank projects.

This has been developed with a clear focus on improving performance and availability. The changes we’ve implemented in the backend architecture have resulted in a 10x increase in asset performance.

Regarding UI, there are minor changes in Hygraph Studio and none in Hygraph Classic. The asset grid view is coming soon as we gear up for the final release.

New Hygraph Asset Management System.png

The new system offers:

  • Faster asset uploads and delivery
  • A new method to upload assets using GraphQL
  • A new URL for serving assets
  • Support for SEO-friendly URLs
  • More powerful transformations

Read more on the new Hygraph Asset Management System

Entry-based Cache Invalidation

When you make changes to content in Hygraph, stale content on the cache is invalidated. Upon the following user's request, the content is served from the origin instead and cached again.

This ensures that the content served to the user is fresh and encapsulates all changes made by the editorial team.

Last year, we enhanced our caching strategy by introducing model-and-stage-based Cache invalidation, invalidating the cache only for the model or stage in which the content changes were made.

We’ve taken things a step further with entry-based Cache Invalidation. This means that for any content changes, we only invalidate the cache for the exact entry that was changed.

In real-world scenarios, content entries rarely exist in isolation — consider relationships or multiple nested relationships.

Visit the documentation for Hygraph Classic and Hygraph Studio to learn more about all possible scenarios.

Overall, a more granular approach ensures that content is more often served from the cache than the origin, leading to a higher cache-hit ratio. As a result, downstream applications load much faster.

If you haven't already, please switch to the new endpoint by going to your project settings > API Access. Copy the URL under the high-performance content API and replace it with the existing endpoint in your front-end applications.

OAuth Support for commercetools and Commerce Layer Remote Sources

Hygraph’s Content Federation capabilities allow you to connect any external API configured as ‘Remote Sources’ in your project.

You can seamlessly connect to any API that requires no authentication or uses a static token. With the previous workflow, you could add an OAuth access token here but you’d have to update it manually upon expiry. The downside of this approach was that it could lead to API calls failing in production if not done in time.

To avoid this, we are now supporting external APIs using the OAuth authentication standard. This quarter, we launched this for the most popular eCommerce Remote Sources: commercetools and Commerce Layer, and we plan to roll out support for others soon.

New OAuth Support.png

This new feature is only available in the new Hygraph Studio. To configure OAuth, please [switch to Hygraph Studio [beta](https://app.hygraph.com/?mode=studio).

Once, a Remote Source has been added, you can use Hygraph Classic to add Remote Fields to individual models.

Read our complete documentation on how to set it up.

#Sneak Peek

Live Previews

With Hygraph’s current Content Preview capabilities, editors can open a preview link in a new tab or window to view how the final content will look.

We will soon release Live Previews, where editors can view the content editing form and the final preview side-by-side. Any changes made will be reflected in the preview in real time.

This will help improve editors’ productivity and help them publish content faster.

Automated backups

We will offer a range of capabilities based on your subscription plan to empower you with greater control over your backups. These include automated backups that allow you to roll back to earlier project versions if something goes wrong.

Permissions for Apps

We will introduce installation permissions for custom apps built using our App Framework. You can keep these apps private, restrict them to your organization’s users, or make them public.

We will also introduce functionality to define permissions for individual user roles within custom applications. For example, you could allow only editors to view app elements while others cannot.

Asset System Migration Tooling

The new Hygraph Asset Management System will soon be available for existing projects as well. Although low effort, some migration tasks will need action from your end. Stay tuned for detailed guidelines and steps to migrate seamlessly.

#Community Spotlight

Hygraph Live Streams

Hygraph has a weekly livestream in which our Dev Rel team showcases real-world headless CMS use cases. They explore features through live-coding, with expert guests and by learning in public.

Watch our recordings and subscribe to our YouTube channel, or keep a lookout for new upcoming streams.

Zillow Property App with Google MAP API + Next.js

Ania Kubów recently built one of her projects using Hygraph, a property app similar to Zillow. The app includes a search functionality that allows users to filter out properties and their locations on a Google Map.

Watch the tutorial and create your own in under 2 hours.

SKNCRE, a Hygraph cosmetics brand demo

skncre-og-cover.png

This quarter, we introduced our new SKNCRE starter for a fictitious cosmetics brand selling premium snail slime skin care products. This is a composable commerce demo with Hygraph, NuxtJS, and an external API for product data.

Hygraph simplifies composable commerce for you, enabling seamless integration between product information (from your PIM), the content of the website in Hygraph (or another CMS), and commerce features such as a cart, checkout, account, and payments in yet another system (a commerce engine).

Build a project with this starter.

Join our community

​​Want to stay informed about all the features and updates we launch, and test and provide feedback? Join our community through Slack to stay up-to-date on all Hygraph announcements and events. Stay involved with Hygraph and our team!

Join our Community Slack →

Blog Author

Shahan Syed

Shahan Syed

Shahan is the Product Marketing Manager at Hygraph. Living in Pakistan, he loves to spend time exploring places, pencil sketching, reading, and watching science fiction and K-dramas.

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