Frequently Asked Questions

Product Updates & Features

What new features were introduced in the May 2022 Hygraph product update?

The May 2022 Hygraph product update introduced several key features:

How do Rich Text Link Embeds work in Hygraph?

Rich Text Link Embeds allow users to embed links to specific entries (not just URLs) within the Rich Text Editor. This gives content creators more flexibility and control over how content is connected and displayed. Embeds must be enabled for Rich Text Fields via the schema builder before use. For a detailed guide, see the blog post and documentation.

What is Relational Filtering and how does it benefit users?

Relational Filtering in Hygraph allows users to filter content entries by fields from referenced models directly in the UI. This makes it easier to find and manage content based on relationships, such as showing all entries where a referenced category title matches a specific value. This feature streamlines content management and was previously only available via API. Read more.

What are Nested Components in Hygraph?

Nested Components are an extension of Hygraph's Components feature, allowing teams to build reusable content templates within the schema. This gives developers and content creators more flexibility and control, accelerates content operations, and reduces schema complexity. Learn more about Components.

What is the Hygraph Marketplace?

The Hygraph Marketplace is a platform where users can find and integrate software tools, starter templates, and UI extensions directly into their Hygraph projects. It simplifies connecting valued tools and customizing project views for different team needs. The Marketplace includes integrations and extensions to enhance project functionality. Explore the Marketplace.

What are Remote Fields in Hygraph?

Remote Fields are a feature that supports Hygraph's focus on content federation by allowing developers to create a unified API. This enables seamless integration of external data sources into Hygraph projects, expanding capabilities and simplifying data management. The feature is in advanced testing and will be released soon. Learn more about Content Federation.

How does Hygraph improve onboarding and usability?

Hygraph has updated its onboarding and welcome screens to help users set up profiles, access the latest news, and identify teammates more easily. The platform also remembers your last view state, including model, filters, and language selections, making navigation more efficient for both developers and content creators.

Features & Capabilities

What are the key features and capabilities of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a wide range of integrations. Key features include a powerful GraphQL API, intuitive user interface, content federation, robust security, and support for modern development workflows. For a full list, visit the Hygraph Features page.

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including:

For more details, visit the Hygraph Integrations page.

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It also offers SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit the Hygraph Security Features page.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For the latest details, visit the Hygraph Pricing page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands looking to scale, improve development velocity, or re-platform from traditional solutions. See case studies.

What problems does Hygraph solve?

Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Learn more.

What business impact can customers expect from using Hygraph?

Customers can expect time savings, ease of use, faster speed-to-market, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Learn more.

What are some real-world success stories of Hygraph customers?

Notable success stories include:

Explore more customer stories.

Which industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See all case studies.

Technical Requirements & Documentation

Where can I find Hygraph's technical documentation?

Comprehensive technical documentation is available at the Hygraph Documentation page, covering all aspects of building and deploying projects.

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started here.

Support & Customer Service

What support options are available for Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support.

What training and onboarding resources does Hygraph provide?

Hygraph provides onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more.

Performance & Security

How does Hygraph ensure optimized content delivery performance?

Hygraph is designed for rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized performance helps reduce bounce rates and increase conversions. Learn more.

Customer Proof & Case Studies

Who are some of Hygraph's customers?

Hygraph is trusted by leading brands such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.

Getting Involved & Community

How can I join the Hygraph community?

You can join the Hygraph community via their Slack channel to stay updated on announcements, events, and feature rollouts. Join the Community Slack.

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

May 2022 Product Update

This cycle’s roundup is packed full of important updates and gives a peek into some big announcements coming up this year.
Alexandra Buckalew

Written by Alexandra 

May 26, 2022
hygraph may 2022 product update

#TL;DR

  • The launch of Link Embeds within the Rich Text Editor brings creators even more control over the design of their content
  • Updates to the look and feel of your profile and onboarding experience within the Hygraph project
  • Improvements are on their way for Relational Filtering to give users more control over their internal and external content
  • Big news dropping next month. A hint, it has to do with our continuous efforts to create the most intuitive content platform focused on content federation!

#Updates & Improvements

Rich Text Link Embeds

Already proving to be a heavily adopted update for the Rich Text Editor, Link Embeds gives users control beyond just hyperlinking to URLs, but the added possibility to link to a specific entry.

Similar to embedding assets and other models, users can add this external entry via the Rich Text Editor toolbar. The link modal will allow select options, allowing for alternatives on how to connect content.

While definitely easier for content operators to manage Rich Text entries in the UI, the embeddable content entries can also be accessed via API. To learn more about working with the Rich Text editor, we’ve put together a quick blog post highlighting some of what’s new.

While this feature is available to all Hygraph users, Embeds have to be enabled for Rich Text Fields via the schema builder before they can be used within the UI by content operators. Find out how to enable embeds through our documentation, or take a deep dive into the process of enabling as well as how they work in the video above.

Read the Documentation →

Relational Filtering

Relational Filter (1).png

If you haven’t noticed already, there’s been some significant changes made to our Search & Filtering capabilities within the Hygraph project. This overhaul did not just affect the UI, but also gave users the ability to search for content more accurately with multi-value filtering and relational filtering. Traditionally, this was available from the API, but we’ve now made it available in the UI in your Hygraph Project.

  • In order to filter your content entries by a relational field, click the +Filter button and select one of the referenced models.
  • Then, select the field of this model that you want to filter for, as well as the condition.
  • Finally, add the search term you're interested in, or select the value from a dropdown.
  • As an example, you will be able to build a filtering condition like this: Show all of the content entries where the Title of the referenced Category is exactly General.

*We are crossing our T's and dotting our I's, and this feature will be available to all Hygraph users by end of week!

Read the Documentation →

#Usability & Performance Updates

Updates to Onboarding

Onboarding (1).png

We’ve also made some big updates to the onboarding and welcome screen in your Hygraph projects. Our aim is to continue to improve Hygraph based on your actual needs, and to do this best we need your help in understanding how you use Hygraph.

Fill out your user profile from the Account Settings of your Hygraph account, or find the full onboarding on the Welcome Screen of your Hygraph Projects. Now you can learn more about what is available in your Hygraph projects, get the latest Hygraph news, and help identify your teammates by adding a profile image, along with other small helpful details.

View State

A rather small but nifty update – remembering View State helps developers navigate between different views like content and schema without losing their position.

Initially, whenever you made any content changes and jumped between the content view and schema editor, returning to content editing views would reset you to a default view.

Hygraph now remembers which model or view you were in when you navigate away from the UI. For instance, if you added a new field to your page model, went to the API playground to check queries, then went back to the Schema Builder to make any changes, you’d return back to the model you were modifying.

This same works for the content views as well – your language selections, filters and search terms, etc. are also saved

#HUGE Upcoming Updates

Nested Components

Nested components (2).png

Nested Components is an extension to our already existing Components feature that frees up time for developer teams, giving more flexibility and control over the content creation process to content creators.

If you haven’t already, check out a quick recording from our very own Jamie, as he covers working with components in Hygraph.

Originally, Components enabled teams to build Content Models within the Schema which have reusable content templates, accelerating content operations and reducing Schema complexity.

Explore the Components Release →

Hygraph Marketplace

If you’ve been paying attention to our recent product updates, you may have noticed our focus on Extensions and Integrations. From Configurable Sidebars to connecting your most important legacy systems, we are getting ready to announce our new Hygraph Marketplace.

The Hygraph Marketplace will help you connect your most valued tools, starter templates, and more, directly and without hassle into your Hygraph project. Choose from software integrations and UI Extensions that will help you tailor your project views and content in the way that makes sense for you and your teams.

Look for the launch as early as next week to browse what we already have available to use for your Hygraph projects along with new integrations and extensions!

Remote Fields

Remote Fields (1).png

We have been making huge improvements to our current Remote Fields offering and are in the final stages before mass release. This release is an invaluable addition towards our focus on Content Federation, expanding our capabilities and the ease-of-use for developers working to create a unified API through Hygraph.

But, before we can launch, we need your help.

Calling all Hygraph power users to help us test the latest version of Remote Fields before we launch. Drop us a message via the on-site chat, or get in touch via our contact page to discuss how you can help improve remote fields for our upcoming releases!

#Join Our Community

Want to know when features roll out in real time to test, provide feedback and direction for Hygraph? Join our community through slack to stay up-to-date on all Hygraph announcements, events, and all the growing ways to get involved with Hygraph and our team.

Join our Community Slack →

Blog Author

Alexandra Buckalew

Alexandra Buckalew

[she/her] Alex is driving our product marketing efforts at Hygraph. She's also a storyteller and a mac & cheese enthusiast.

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