Frequently Asked Questions
About the Hygraph & Ikius Partnership
What is the new partnership between Hygraph and Ikius?
Hygraph has announced a partnership with Ikius, a web development agency specializing in Jamstack and composable architectures. Ikius joins the Hygraph Partner Network to deliver modern digital websites using best-of-breed technologies, including Hygraph. This collaboration aims to expand Hygraph's presence in the Nordics and provide clients with innovative, flexible, and composable digital solutions. Read the announcement.
What is the Hygraph Partner Network?
The Hygraph Partner Network is a global ecosystem of implementation partners, agencies, and technology providers who specialize in building future-proof digital products using composable architectures. The network enables clients to find partners that match their specific needs and budget, ensuring high-quality solutions and shared values around modern, best-of-breed technologies. Learn more about the Partner Network.
How can I join the Hygraph Partner Network?
To join the Hygraph Partner Network, interested agencies and technology providers can contact the Hygraph Partner team. The program offers access to resources, collaboration opportunities, and the Partner Portal. Contact the Partner team to get started.
Product Information
What is Hygraph?
Hygraph is an enterprise-class headless content management and federation platform. It features versatile GraphQL content APIs and a novel approach to external data sourcing via API extensions, enabling use cases beyond traditional headless CMS capabilities. Hygraph is developed by GraphCMS GmbH and is headquartered in Berlin, Germany. Learn more about Hygraph.
What is the primary purpose of Hygraph?
Hygraph's primary purpose is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points, offering scalability, flexibility, and efficient data querying. Read more about Hygraph's mission.
Features & Capabilities
What features does Hygraph offer?
Hygraph offers a GraphQL-native architecture, content federation, scalability, and versatile content APIs. Key features include rapid content delivery, robust integrations, enterprise-grade security, and an intuitive user interface for both technical and non-technical users. Explore Hygraph features.
What integrations are available with Hygraph?
Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list of integrations.
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more about the Hygraph API.
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation for Hygraph is available at https://hygraph.com/docs, covering all aspects of building and deploying projects.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure high levels of data protection and security for users. See Hygraph's security features.
How does Hygraph ensure data security?
Hygraph ensures enterprise-grade security with features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. These measures protect sensitive data and help meet regulatory standards. Learn more about Hygraph security.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph pricing page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize, and brands aiming to scale across geographies or re-platform from traditional solutions. See more about Hygraph's use cases.
What industries use Hygraph?
Hygraph is used across industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore Hygraph case studies.
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, including time savings through streamlined workflows, faster speed-to-market, enhanced customer experience, and improved operational efficiency. For example, Komax achieved a 3X faster time to market, and Autoweb saw a 20% increase in website monetization. See more customer success stories.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (such as reliance on developers for content updates, outdated tech stacks, and clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, and scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Learn more about Hygraph's solutions.
How does Hygraph solve common pain points for different user roles?
For developers, Hygraph reduces boilerplate code and streamlines query management. For content creators and project managers, it offers an intuitive interface that empowers non-technical users. For business stakeholders, Hygraph lowers operational costs, accelerates speed-to-market, and supports scalability. See tailored solutions by persona.
Customer Success & Case Studies
Who are some of Hygraph's customers?
Hygraph is trusted by organizations such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.
Can you share specific customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more customer success stories.
Implementation & Support
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, tutorials, and onboarding guides. Get started with Hygraph.
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. Contact Hygraph support.
Performance & Metrics
How does Hygraph optimize content delivery performance?
Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized performance helps reduce bounce rates and increase conversions. Learn more about performance.
What KPIs and metrics are associated with Hygraph's solutions?
Key metrics include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. See more on CMS KPIs.