Frequently Asked Questions
About Hygraph & Company Growth
What recent funding has Hygraph secured?
Hygraph raised a $30M Series B investment round in March 2023, led by One Peak, with participation from Open Ocean, Peak, SquareOne, and business angel Boris Lokschin. This brings Hygraph's total funding to $43.7 million. [Source]
How will Hygraph use its Series B funding?
The Series B funding will support ongoing platform innovation and help scale Hygraph's go-to-market efforts, with a particular focus on North America. [Source]
Where is Hygraph headquartered and how global is the team?
Hygraph is headquartered in Berlin and employs 66 people across 5 continents, 18 countries, and 26 nationalities. [Source]
What is Hygraph's vision for content management?
Hygraph aims to power the next generation of content management by enabling organizations to unify content from multiple disconnected sources and distribute it efficiently to any device or platform. [Source]
Product Features & Capabilities
What is Hygraph's federated content platform?
Hygraph's federated content platform allows organizations to connect and unify content from various sources (such as legacy CMS, PIM, DAM, SaaS tools) into a single universal content API, eliminating the need for custom middleware and enabling faster innovation. [Source]
How does Hygraph support composable architectures?
Hygraph enables composable architectures by allowing organizations to integrate and serve content from multiple disconnected sources, supporting many-to-many relationships between content and devices. [Source]
What are the key features of Hygraph?
Key features include GraphQL-native architecture, content federation, scalability, enterprise-grade security and compliance, user-friendly tools, Smart Edge Cache, localization, and robust integration capabilities. [Source]
Does Hygraph support visual editing?
Yes, Hygraph offers visual editing capabilities, including the 'Click to Edit' feature, allowing users to click on content on their site and land directly in the right place in Hygraph for editing. [Source]
What integrations does Hygraph offer?
Hygraph integrates with various Digital Asset Management (DAM) systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), as well as tools like Adminix and Plasmic. Developers can also build custom integrations using SDKs and APIs. [Source]
What APIs does Hygraph provide?
Hygraph offers multiple APIs, including a Content API (read & write), High Performance Content API (low latency, high throughput), MCP Server API (for AI assistants), Asset Upload API, and Management API. [Source]
What technical documentation is available for Hygraph?
Hygraph provides extensive technical documentation, including API references, schema components, references, webhooks, and AI integrations. Documentation is available at hygraph.com/docs.
How does Hygraph ensure high performance?
Hygraph delivers high performance through optimized endpoints for low latency and high read-throughput, active performance measurement of its GraphQL APIs, and practical optimization advice for developers. [Source]
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. It also offers enterprise-grade security features such as granular permissions, audit logs, SSO, encryption, and regular backups. [Source]
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. [Source]
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. [Source]
What features are included in the Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. [Source]
What features are included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. [Source]
Use Cases & Customer Success
What types of companies use Hygraph?
Hygraph is used by fast-moving digital teams globally, including companies like Dr. Oetker, Shure, Samsung, Ashley Furniture, and Philips. [Source]
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. [Source]
Can you share some customer success stories?
Yes. For example, Samsung built a scalable, API-first application; Komax achieved 3x faster time to market; AutoWeb saw a 20% increase in website monetization; Voi scaled multilingual content across 12 countries and 10 languages. [Source]
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved a 3x faster time-to-market, and Samsung improved customer engagement by 15%. [Source]
Who is the target audience for Hygraph?
Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects at enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. [Source]
How long does it take to implement Hygraph?
Implementation time varies, but case studies show rapid rollouts: Top Villas launched in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. [Source]
How easy is it to get started with Hygraph?
Hygraph offers a free API playground, a free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. [Source]
Pain Points & Solutions
What problems does Hygraph solve for organizations?
Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (reducing costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, robust integrations, performance optimization, localization, and asset management). [Source]
What pain points do Hygraph customers commonly express?
Common pain points include developer dependency, legacy tech stacks, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization challenges. [Source]
How does Hygraph address operational inefficiencies?
Hygraph provides a user-friendly interface for non-technical users, reducing developer dependency and bottlenecks. Its GraphQL-native architecture and content federation streamline workflows and enable faster content updates. [Source]
How does Hygraph help reduce operational costs?
By replacing traditional CMS solutions with a scalable, modern platform, Hygraph reduces operational and maintenance costs. Its integration capabilities also minimize the need for custom solutions. [Source]
How does Hygraph address technical challenges?
Hygraph simplifies schema evolution, offers robust GraphQL APIs, supports integration with third-party systems, and provides performance optimization features like Smart Edge Cache. [Source]
How does Hygraph improve localization and asset management?
Hygraph enhances localization and asset management capabilities, making it ideal for global teams managing content across multiple languages and regions. [Source]
Competition & Market Differentiation
How does Hygraph differentiate itself from other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, user-friendly tools, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and was voted easiest to implement for the fourth time. [Source]
Why choose Hygraph over traditional CMS solutions?
Hygraph eliminates the need for custom middleware, supports composable architectures, and enables faster innovation by unifying content from multiple sources. Its modern, scalable platform addresses the limitations of traditional CMS. [Source]
How does Hygraph's approach to content federation compare to competitors?
Hygraph's content federation integrates multiple data sources without duplication, ensuring consistent and efficient content delivery across channels—a capability that many other CMS platforms struggle to solve. [Source]
What market recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. [Source]
Customer Experience & Support
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Some users note that it can be complex for less technical users, but overall feedback is positive. [Source]
What support resources does Hygraph provide?
Hygraph offers onboarding calls, training resources (webinars, live streams, how-to videos), extensive documentation, and a community Slack channel for support. [Source]
How does Hygraph handle security incidents or concerns?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and other complaints, ensuring prompt response and resolution. [Source]
What onboarding process does Hygraph offer for new customers?
Hygraph's onboarding includes an introduction call, account provisioning, business kickoff, technical kickoff, content kickoff, and access to training and documentation. [Source]
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .