Frequently Asked Questions
About the Hygraph & WeFuse Partnership
What is the partnership between Hygraph and WeFuse about?
Hygraph and WeFuse have announced a strategic partnership, with WeFuse joining the Hygraph implementation partner network. WeFuse is recognized for its expertise in crafting cutting-edge e-commerce experiences and headless websites, leveraging composable architecture tailored to each client’s needs. This partnership aims to accelerate business growth by combining WeFuse's innovative approach with Hygraph's headless CMS platform. Source
Who is WeFuse and what expertise do they bring to the Hygraph partner network?
WeFuse is a boutique digital agency specializing in e-commerce experiences and headless websites, with a strong focus on composable architecture. Their team of designers, developers, and data enthusiasts leverages Hygraph to build tailored digital solutions. WeFuse operates across Europe, the UK, and South Africa, and is known for its people-first philosophy and proven track record in scaling businesses globally. Source
Product Information
What is Hygraph?
Hygraph is a Headless CMS designed to help teams build content-driven applications that scale across brands and markets. It enables organizations to unify content into a single source of truth, simplifying global content distribution and enabling seamless collaboration across tech stacks. Source
What are the key features and capabilities of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, and scalability. Key features include rapid content delivery, integrations with leading platforms, enterprise-grade security, and an intuitive interface for both technical and non-technical users. These capabilities help businesses accelerate speed-to-market, reduce operational costs, and manage content at scale. Source
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API that allows users to fetch and manage content efficiently. More details can be found in the Hygraph API Reference.
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit the Hygraph Integrations page.
Where can I find Hygraph's technical documentation?
Comprehensive technical documentation for Hygraph is available at https://hygraph.com/docs, covering everything needed to build and deploy projects.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For the most up-to-date details, visit the Hygraph pricing page.
Features & Capabilities
How does Hygraph ensure performance and scalability?
Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Its architecture supports scalability for peak usage and business growth, helping reduce bounce rates and increase conversions. Source
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. More details are available on the Hygraph Security Features page.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize their technologies, and brands aiming to scale across geographies or re-platform from traditional solutions. Source
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, including time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. Source
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Source
Can you share some customer success stories with Hygraph?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the Hygraph product page.
Support & Implementation
What support does Hygraph offer after purchase?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. Source
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. Customers can sign up for a free account and use resources like documentation and onboarding guides. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Documentation, Case Study
What training and technical support is available for new users?
Hygraph offers 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, and webinars, and Customer Success Managers for expert guidance during onboarding. Source
Partners & Ecosystem
What is the Hygraph Partner Network?
The Hygraph Partner Network offers seamless integrated solutions tailored to unique client needs. It enables partners to fulfill client specifications faster and with ease. Source
How can I join the Hygraph Partner Network?
Potential partners can join the Hygraph Partner Network by contacting the Partner team or visiting the Hygraph Partners portal to get started.
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph is trusted by leading organizations such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details and case studies, visit the Hygraph Case Studies page.
Getting Started
How can I get started with Hygraph?
You can get started by signing up for a free-forever account at https://app.hygraph.com. Resources such as documentation, video tutorials, and onboarding guides are available to help you navigate the platform. Documentation