Frequently Asked Questions

Product Information & Myths

Is Hygraph only about Content Federation?

No, Hygraph is a fully-featured headless CMS that unlocks true composability. While Content Federation and GraphQL-native APIs are core strengths, Hygraph also decouples frontend from backend and can be implemented with any frontend framework, such as React, Vue, Svelte, and more. Source

Does Hygraph only work with JavaScript frameworks?

No, Hygraph is frontend agnostic. It can be integrated with any technology stack, including Django, Flask, Laravel, and more, thanks to its GraphQL API. Source

Does Hygraph lack third-party integrations?

No, Hygraph offers a robust marketplace of ready-made integrations, an App Framework for custom apps, and Remote Sources to fetch data from external systems. Source

Is Hygraph lacking in customization options?

No, Hygraph is highly customizable. Its schema is a blank canvas, and developers can use the App Framework, integrations, and Remote Sources to tailor the platform to specific needs. Source

Does Hygraph sacrifice editorial features?

No, Hygraph provides editorial features such as content preview, scheduling, role-based access control, and a WYSIWYG editor. The editorial experience can be customized for your team. Source

Is Hygraph only for technical users?

No, Hygraph enables cross-functional collaboration. Editors can add and update content easily, and features like live preview and highlight view improve productivity for non-technical users. Source

Can Hygraph fit into a REST-based architecture?

Yes, Hygraph can work with REST-based architectures. You can query through a RESTful API using Remote Sources and send data back via webhooks. Source

Does Hygraph only operate during EU hours?

No, Hygraph provides support worldwide. The team spans five continents, and enterprise customers receive service-level agreements specifying support hours. Source

Does Hygraph offer dedicated infrastructure?

Yes, enterprise customers can opt for dedicated infrastructure, ensuring data separation and the highest level of security. Source

Can Hygraph be hosted in any region?

Yes, Hygraph uses AWS data centers worldwide, allowing hosting in multiple regions for performance and compliance. Regional configuration is available during project setup. Source

Does Hygraph offer much to its free users?

Yes, Hygraph's free plan allows users to build complete projects and try out most important features. A comprehensive Getting Started tutorial is available. Source

Is Hygraph suitable for large editorial teams?

Yes, Hygraph is used by teams such as Travel Weekly, where 40 content editors manage over 100,000 articles independently, without developer bottlenecks. Source

Can I use Hygraph to unify my tech stack?

Yes, Hygraph's Content Federation allows you to fetch content from any external source with a single API, reducing architectural complexity and enabling programmatic data flow. Source

Does Hygraph provide a visual editing experience?

Yes, Hygraph offers visual editing features such as live preview and highlight view, especially with the launch of Hygraph Studio. Source

Can I get support from the Hygraph community?

Yes, Hygraph has a vibrant user community on Slack, open to discussing use cases and providing peer support. Source

Is Hygraph free to use?

Yes, Hygraph offers a free-forever account that is powerful enough to build any project you like. Source

How can I get started with Hygraph?

You can sign up for a free account and follow the Getting Started tutorial to build a project from scratch. Source

Does Hygraph support content preview and scheduling?

Yes, Hygraph supports content preview and scheduling, along with role-based access control and reusable components. Source

Can Hygraph be used for eCommerce personalization?

Yes, Hygraph helps eCommerce brands deliver relevant, connected experiences across every channel. Source

Does Hygraph support in-game surveys and taxonomy?

Yes, Hygraph taxonomies can be used to scale in-game surveys to millions of users. Source

Pricing & Plans

What does the Hygraph Hobby plan cost?

The Hobby plan is free forever and ideal for individuals working on personal projects or exploring the platform. It includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting workflow. Source

What features are included in the Growth plan?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Source

What does the Enterprise plan offer?

The Enterprise plan offers custom pricing and includes custom limits on users, roles, entries, locales, API calls, components, and more. It features scheduled publishing, dedicated infrastructure, global CDN coverage, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Source

Can I try Hygraph Enterprise for free?

Yes, you can try the Enterprise plan for 30 days or request a demo. Source

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. Source

Does Hygraph support high-performance endpoints?

Yes, Hygraph provides high-performance endpoints designed for low latency and high read-throughput content delivery. Source

What integrations does Hygraph offer?

Hygraph integrates with DAMs like Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot, and other tools such as Adminix and Plasmic. Custom integrations are possible via SDKs and APIs. Source

Does Hygraph provide APIs for developers?

Yes, Hygraph offers Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. Source

Where can I find technical documentation for Hygraph?

Technical documentation is available for APIs, schema components, references, webhooks, and AI integrations. Visit Hygraph Documentation for details.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. Source

How does Hygraph ensure data security?

Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options. Source

Is Hygraph compliant with GDPR?

Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations. Source

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is designed for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Source

What industries are represented in Hygraph's case studies?

Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Source

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. Examples include Komax achieving 3x faster time-to-market and Samsung improving engagement by 15%. Source

Can you share specific case studies or success stories?

Yes, notable case studies include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group. Source

Who are some of Hygraph's customers?

Customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. Source

Support & Implementation

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. Source

How easy is it to start using Hygraph?

Hygraph offers a free API playground, free developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. Source

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some users note it can be complex for less technical users. Source

How does Hygraph support global teams?

Hygraph provides localization, asset management, and hosting in multiple regions, making it ideal for global teams with diverse needs. Source

Competition & Comparison

How does Hygraph compare to traditional CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration. It offers content federation, user-friendly tools, and enterprise-grade features, setting it apart from traditional CMSs that rely on REST APIs. Source

Why choose Hygraph over alternatives?

Hygraph offers GraphQL-native architecture, content federation, enterprise-grade features, proven ROI, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). Source

How does Hygraph solve pain points differently than competitors?

Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, improves workflows, reduces costs, accelerates speed-to-market, and offers robust integration and performance optimization. Source

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Introducing Click to Edit

11 Hygraph myths busted

11 myths about Hygraph you should know.
Jing Li
Dino Kukic
Romina Soto

Written by Jing, Dino & Romina 

Oct 08, 2024
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Previously, we debunked 14 CMS myths and found that if you get to the root of some dubious statements, they can easily be discredited. In light of this, we have decided to debunk the Hygraph myths as part of this series.

Throughout the years, the community, peers from the ecosystem, and customers have asked us many questions that resemble Hygraph myths. These questions cover a wide range of topics, such as: Is Hygraph only for technical users? Can you use REST with Hygraph? Can you even customize Hygraph? Keep an eye out. You'll get all of that answered today.

Hygraph's UI for generating automatic preview links for live environments, showing a URL template for a 'Web' preview

#Myth: Hygraph is only about Content Federation

Fact: Hygraph is still a headless CMS, the kind that unlocks true composability

You may remember Hygraph for its Content Federation and GraphQL-native API, but in essence, Hygraph is a headless CMS. By decoupling the frontend from backend, Hygraph is entirely headless, and you can implement it with any frontend framework: React, Vue, Svelte, etc.

Additionally, Hygraph's API-first nature offers more possibilities, such as Content Federation, a feature that lets you fetch content from any external source with a single API, allowing you to build a future-ready stack. As an example, you can unify your stack into a single API to reduce the complexity of your architecture and seamlessly integrate all your services via one API to enable programmatic data flow.

#Myth: Hygraph only works with JavaScript frameworks

Fact: Hygraph is frontend agnostic

Jamstack's popularity further contributed to the rise of headless CMSs. However, this does not mean that Hygraph is a JavaScript-only CMS.

As a headless CMS, Hygraph is frontend agnostic. While it is often used with JavaScript frameworks due to its strong support for modern web technologies, Hygraph can be integrated with any technology stack. It provides a GraphQL API that you can use in any programming language or framework, such as Django, Flask, Laravel, etc. You can learn more about the frameworks you can integrate with Hygraph on this page.

Hygraph was in many ways technology agnostic, and it was something we really needed. We have not run into any limitations that would make us concerned about scaling further with Hygraph. It has been an incredibly stable and reliable platform.
Sarah Ramsay
Sarah RamsayVP of Technology at Gennev
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#Myth: Hygraph lacks third-party integrations

Fact: Do you know about Hygraph's marketplace?

We get asked a lot about the availability of additional third-party integrations. It is surely our responsibility to educate our users on what we offer, so we want to take this opportunity today to highlight these three ways to extend Hygraph functionality and connect with other components in your tech stack:

  • Ready-made integrations: The Hygraph Marketplace is a collection of apps built by either Hygraph or our partners for developers to supercharge your Hygraph projects.

  • App Framework: Developers can use the App framework to extend the UI of Hygraph. You can build apps integrating Hygraph with third-party services or custom integrations tailored to specific needs.


  • Remote Sources: If you don’t want to build a service or store data in your own stack, Remote Sources allow you to fetch data from external sources. This Content Federation utility enables teams to add content from other systems and sources to the Hygraph API without migrating content. This allows you to enrich your content entries or fetch third-party data from your Hygraph GraphQL endpoint and use only one API endpoint on your frontend.

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#Myth: Hygraph lacks customization

Fact: Hygraph is highly customizable

Some may believe custom CMSs are the only way to meet their specific content needs. However, it is always resource-intensive to create and maintain a CMS from scratch. Others might think Hygraph doesn’t offer much customization due to its cloud-based nature. The truth is, Hygraph is highly customizable thanks to its decoupled architecture and flexible setup.

On the one hand, the schema you get in Hygraph is like a blank canvas, which you can tailor to your project. On the other hand, Hygraph provides customization options through its App Framework, ready-made integrations, and Remote Sources, allowing developers to tailor it to specific project needs and integrate any third-party tool.

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#Myth: Hygraph sacrifices editorial features

Fact: Hygraph strives to make editors happy, too

Some believe Hygraph lacks traditional CMS features like content preview, scheduling, and role-based access control. Perhaps this stems from the stereotype that headless CMSs sacrifice editorial experience. In fact, Hygraph provides all of those features and more.

With Hygraph, your development team can customize the editorial experience that works best for you, including a preview option and a WYSIWYG editor. While it does not feature a page-building experience like some monoliths, this is better since getting rid of templates means more flexibility, and you can request new content types as reusable components.

Content Preview.png

#Myth: Hygraph is only for technical users

Fact: Hygraph enables cross-functional collaboration

Don't let the word headless scare you away. In reality, most headless CMSs are made to facilitate cross-functional collaboration, and Hygraph makes it frictionless.

Being particularly good at modeling complex data, Hygraph lets developers create schemas and content models efficiently. This way, editors can also add and update content easily. With the launch of Hygraph Studio, we also invested in improving the editorial experience with new features like live preview and highlight view that make content delivery more productive.

For non-technical users who are used to highly visual editors, Hygraph's user interface will indeed take some time to get used to. However, it’s a paradigm shift with many benefits. Hygraph's components ensure your content can be swiftly reused and simplify content managers’ jobs while keeping the design consistent across the entire website.

We love Hygraph. It is one of the (if not the) best headless CMS on the market. At Travel Weekly, Hygraph is used to store, manage, update, and publish over 100,000 articles. 40 dedicated content editors are able to add content, manage assets, style the content exactly as they please, and deliver at speed, without relying on any roundtrips to the development team.
Imre Nagy
Imre NagyHead of Technology at Travel Weekly

#Myth: Hygraph won’t fit my REST-based architecture

Fact: You can query through a REST API with Hygraph

While we are proud of the product history that our founders, Michael Lukaszczyk and Daniel Winter, began developing Hygraph because of their passion for GraphQL, and that Hygraph is a GraphQL-native headless CMS that uses powerful APIs to fetch content, Hygraph can still work with your REST-based architecture.

You can query through a RESTful API if you need to combine content from another system or product with Hygraph's Remote Sources. See our Remote Source Documentation for more details. Furthermore, if you need to send data back to your REST API, you can use Hygraph’s webhooks.

#Myth: Hygraph only operates during EU hours

Fact: Our support is available worldwide

If you have been a Hygraph user since about 6 years ago, we would like to take the opportunity to thank you for trusting us. However, if you are worried that Hygraph is only a small team operating from Berlin, you can rest assured that we provide timely support to users worldwide.

Over the years, Hygraph has grown to a team with over 80 people spread across five continents, many working in US time zones. The $30M Series B investment will help the company continue platform innovation and scale its go-to-market efforts. Enterprise customers get a service-level agreement that specifies certain hours out of the box. Furthermore, our vibrant user community is always open to discussing Hygraph's use cases.

The customer support provided by the Hygraph.com team is exemplary. They are prompt, knowledgeable, and go above and beyond to assist with any queries or concerns. Their dedication to customer satisfaction is commendable.
Lukas, H.G2 User
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#Myth: Hygraph does not offer dedicated infrastructure

Fact: You can work with dedicated infrastructure with Hygraph

Our customers often raise this out of regulatory and security concerns. While users on self-service plans are hosted on shared databases, you can opt for a dedicated infrastructure on enterprise plans. This way, your data is separated from others by a dedicated infrastructure, ensuring the highest level of security.

We can reduce the cost of ownership for the system setup and additional Ops resources with Hygraph.
Andre LangHead of Development Cheil at Samsung
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#Myth: Hygraph cannot be hosted in a certain region

Fact: Hygraph can host worldwide

At Hygraph, we use the infrastructure from a major cloud provider, AWS, which has data centers worldwide. This allows us to provide hosting in multiple regions, ensuring that data can be stored close to users and enhancing performance and compliance with local regulations.

Hygraph allows for regional configuration during project setup. You can specify the preferred geographical region for hosting. This ensures that all your data and services are provisioned in the chosen region, addressing concerns about data sovereignty and compliance.

Creating a project in Hygraph.png

#Myth: Hygraph does not offer much to its free users

Fact: You can create complete projects while on a free plan

Hygraph offers different plans, one of which is free. While different plans will afford you access to different features and feature limits, you can still do a lot with a free plan.

Suppose you’re looking to test Hygraph before deciding which CMS your company should use. In that case, our documentation offers a comprehensive Getting Started tutorial that allows you to build a project from scratch. You’ll have a chance to try out most of our important features while you learn about how our web app works.

Pro Tip

Boost your Hygraph usability and test things out with a free 30-day premium trial.

#Wrapping up

Have we dispelled any doubts you had about Hygraph before, or are you more curious about Hygraph now than ever?

Hygraph offers the high-performance, future-proof severability your organization needs to deliver any digital product with excellence. Our team is willing to answer any questions you might have. Don't be shy! You can contact us via chat, through our community on Slack, or talk to our sales team directly.

We recently found that when you type in "Is Hygraph...", people most frequently ask whether it's free to use. The answer is YES. You can sign up for a free-forever account that is powerful enough to build any project you like. Why hesitate? Sign up now!

A Google search for 'is hygraph free' addressing the common question about Hygraph's free-forever plan

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