Frequently Asked Questions

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans tailored to specific business needs. For the latest details, visit the Hygraph pricing page.

Features & Capabilities

What features does Hygraph offer for Jamstack projects?

Hygraph provides a reliable content infrastructure for Jamstack applications, including API-driven content delivery, SEO management tools, and integrations with static site generators like Gatsby. It enables content editors to work independently from developers, supports performant static sites, and offers a user-friendly interface for content modeling and management. Learn more at Hygraph Features.

Does Hygraph support integrations with other platforms?

Yes, Hygraph offers a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit Hygraph Integrations.

Does Hygraph provide an API for content management?

Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. You can learn more at the Hygraph API Reference.

What technical documentation is available for Hygraph?

Hygraph provides comprehensive technical documentation covering setup, integrations, API usage, and deployment. Access all resources at Hygraph Documentation.

How does Hygraph optimize content delivery performance?

Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized delivery reduces bounce rates and increases conversions. For more details, visit this page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. For more details, visit Hygraph Security Features.

How does Hygraph protect sensitive data?

Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to safeguard sensitive data and meet regulatory standards. Learn more at Hygraph Security Features.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software firms, enterprises seeking to modernize, and brands aiming to scale globally or improve development velocity. Source: ICPVersion2_Hailey.pdf

What business impact can customers expect from Hygraph?

Customers can expect time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience via scalable content delivery. These benefits help modernize tech stacks and drive operational efficiency. Source: ICPVersion2_Hailey.pdf

What industries are represented in Hygraph's case studies?

Hygraph's case studies span food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See more at Hygraph Case Studies.

Can you share specific customer success stories using Hygraph?

Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more at Hygraph Customer Stories.

How easy is it to get started with Hygraph?

Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, tutorials, and onboarding guides at Hygraph Documentation.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive interface and ease of setup. Feedback includes comments like 'super easy to set up and use' and 'even non-technical users can start using it right away.' The UI is described as logical and user-friendly. Source: Hygraph Try Headless CMS

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). For more details, visit Hygraph Product Page.

How does Hygraph solve these pain points?

Hygraph empowers non-technical users with an intuitive interface, modernizes legacy systems with GraphQL-native architecture, streamlines workflows to reduce costs, accelerates speed-to-market, and supports scalability. It simplifies development, streamlines query management, and resolves cache and integration challenges. See Hygraph Product Page for details.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, visit Hygraph CMS KPIs Blog.

Do the pain points solved by Hygraph differ by persona?

Yes. Developers benefit from reduced boilerplate code and streamlined queries; content creators and project managers gain independence from developers and a user-friendly interface; business stakeholders see lower costs, easier scaling, and faster speed-to-market. Solutions are tailored for each persona. See Hygraph Product Page.

Competition & Comparison

How does Hygraph compare to WordPress for Jamstack projects?

While WordPress can be used in a headless mode, it relies heavily on plugins and REST API queries, which can slow performance. Its editorial experience and extensibility are limited compared to a true headless CMS like Hygraph, which is API-first, modular, and offers a more user-friendly interface for content modeling and management. For more, see Hygraph vs WordPress Comparison.

Why should a customer choose Hygraph over other CMS solutions?

Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and cost efficiency. It enables impactful digital experiences, reduces operational costs, and improves efficiency. For more, visit Hygraph Product Page.

Support & Implementation

What support is available to Hygraph customers?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. For more, visit Hygraph Contact Page.

What training and onboarding resources does Hygraph offer?

Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. See Hygraph Contact Page for details.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph provides 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access documentation and the community Slack channel for additional help. Source: Hygraph Contact Page

Product Information

What is Jamstack and how does Hygraph fit into it?

Jamstack is a web development architecture that uses JavaScript frameworks, APIs, and pre-built markup to create fast, scalable, and secure websites. Hygraph is a headless CMS that integrates seamlessly with Jamstack, enabling developers to build modern, performant sites by decoupling the frontend from the backend. Source: Jamstack-ready CMS solutions explained

What is the primary purpose of Hygraph?

Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points and offers scalability, flexibility, and efficient data querying. Source: About Us

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more at Hygraph Case Studies.

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Jamstack-ready CMS solutions explained

How enterprises can maximize the benefits of Jamstack by combining it with a headless CMS.
Jing Li

Written by Jing 

Sep 18, 2023
Jamstack-ready CMS solutions explained

Jamstack has transformed how developers built for the web and ushered in a new era of fast-loading and secure websites that meet visitor expectations.

Since its inception, the Jamstack ecosystem has grown exponentially, and companies of all sizes have used it to help build modern web applications.

In this article, we’ll explain how enterprises can maximize the benefits of Jamstack by combining it with a CMS.

#What is Jamstack?

Jamstack refers to a web development architecture used for building modern applications. The combination of JavaScript frameworks for handling dynamic functionality, APIs that handle server-side operations and link third-party services, and pre-built Markup used to serve websites as static HTML files help create fast, scalable and secure websites.

#CMS solutions for Jamstack

As Jamstack has a list of CMS vendors on its official site, it comes as no surprise Jamstack is best suited for headless CMSs. Based on the filter, we know that most of those headless CMSs use API-driven, Git-based, or Git+API technologies.

Jamstack works best with headless CMS because the Jamstack principle itself decouples the web experience layer from data and business logic, enabling developers to take a composable approach where third-party services and custom logic are consumed via APIs. This way, Jamstack removes the requirement that business logic dictates the web experience.

A headless CMS allows Jamstack developers to choose their own frontend tools and frameworks when creating digital experiences. They can use their preferred combination of JavaScript frameworks and static site generators without restrictions.

#The performance issue with the monolithic application

The reasons for the emergence of Jamstack stem from the performance issues that occur with traditional websites and monolithic applications.

Traditional websites have to run on a web server at all times; otherwise, they cannot function. In order to power these websites, data gets sent from a database such as MySQL to a CMS like WordPress. The CMS then sends the data to a web server such as Apache, which delivers the website to the end user.

Scalability and security challenges

Using this legacy approach can be complex as it makes pages load slower, leads to more opportunities for malicious actors to attack websites and limits the website’s scalability and the ability to cope with increases in traffic.

Higher costs and poor experience

Since monolithic apps produce pages at runtime on the server, it can result in page load delays and cold starts. These delays result in higher costs as well as poor developer and user experience.

#Reasons for using a headless CMS with Jamstack

Jamstack offers faster websites and more secure infrastructure. However, in combination with a headless CMS, there are a number of other benefits that businesses can take advantage of, including:

Unified developer experience

A Jamstack CMS unifies the developer experience by enabling a unified frontend. Through frontend unification, developers can consolidate their technologies, languages and frameworks. This enables better developer workflows and allows them to launch new applications or ship changes faster and improve productivity.

Better performance

A headless CMS is a high performer as it can offer a CDN to store content and assets at the edge so that websites can load quickly and securely. Not only does this increase website speed, but it also improves scalability to ensure peak performance at all times.

Friendly user interface

One of the notable advantages of utilizing a headless CMS in conjunction with the Jamstack architecture is the user-friendly interface it provides for content editors. In the absence of a headless CMS, editors would typically have to work with Markdown files, which can be less than user-friendly due to its technical nature. With a headless CMS, content editing becomes more intuitive and accessible, allowing editors to focus on creating and managing content efficiently without the need for specialized technical knowledge. This streamlined workflow is a key benefit that enhances the content management process within a Jamstack setup.

#Why you should choose Hygraph as your Jamstack CMS

Hygraph offers a reliable content infrastructure for Jamstack applications. Content is stored in the CMS and connected to the rest of the frontend applications via API. Hygraph also provides SEO features for easy management and optimization.

Features like these make Hygraph an excellent option for Jamstack projects and developers who want to build performant static sites quickly. Content editors can have complete independence from development teams as they create engaging content, while developers can maintain their focus on enhancing the user experience without compromising site performance.

Alternative business lender Quickbridge needed to upgrade its tech stack to meet growing customer expectations. The previous website suffered from long page load times, high bounce rates and poor SEO performance. They opted for Hygraph so the development team could quickly build a new website. Hygraph’s intuitive content modeling and UI were some of the reasons they chose the headless CMS.

Their Jamstack setup included a static website built using static site generator Gatsby, Hygraph to manage the content and backend, a Cloudfront CDN, and AWS Amplify to host the website. Since adopting this approach, they have seen drastic improvements in their Google Page Insights score and faster development and deployment times.

Updating our technology stack with Hygraph allowed us to drastically improve our page load times and improve our SEO, making us significantly more competitive on mobile devices. Jonathan Romanowski Senior Staff Software Engineer, Quickbridge

#Ready for blazing-fast speeds with Jamstack?

A headless CMS like Hygraph can boost website performance while ensuring increased scalability and reliability, not to mention the improved developer experience. Hygraph can provide the ideal choice for your Jamstack and help launch blazing-fast websites.

#Frequently asked questions

Can I use WordPress with Jamstack?

Given that Jamstack requires a headless CMS, companies might be tempted to use WordPress as a way to make both developers and content editors used to its interface happy. However, this solution might fall short for the following reasons:.

  • Performance: The combination of WordPress plugins and REST API queries can lead to extremely slow loading times.

  • Editorial Experience: Even though WordPress offers headless functionality, the content editing experience outside of blogs and websites doesn’t compare to the user-friendliness of a true headless CMS.

  • Extensibility: Unlike a headless CMS like Hygraph, which integrates with the other tools in the tech stack using a modular approach and APIs, WordPress relies heavily on plugins, limiting the ability to extend the platform to meet modern requirements.

  • Content Modeling: WordPress comes with a predefined content model that fits a blog and while it can be extended, those extensions are not native to WordPress -Not API-First: WordPress is not API-First and as such requires aditional work to be done in order to make it work.

Blog Author

Jing Li

Jing Li

Jing is the Senior Content Marketing Manager at Hygraph. Besides telling compelling stories, Jing enjoys dining out and catching occasional waves on the ocean.


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