Frequently Asked Questions

Product Updates & Features

What new features were introduced in the June 2021 Hygraph product update?

The June 2021 Hygraph product update introduced several key features:

What are UI Extensions in Hygraph and how can I use them?

UI Extensions allow you to expand the Hygraph Web app with custom self-hosted applications. Use cases include building custom Rich Text Editors, adding custom fields, or integrating with external catalogs like Shopify. UI Extensions are currently in Preview, and you can get started with the SDK reference docs. Feedback is welcome via the #feedback channel in the Hygraph Community Slack.

How can I quickly build a marketing website with Hygraph?

You can use the open-sourced Marketing Website Starter, which provides a fully functional reference application, a step-by-step guide, and a GitHub repository. It is built with Vercel, Next.js, Chakra UI, and Hygraph. Learn more here.

Is there a guide for importing content into Hygraph?

Yes, Hygraph provides a step-by-step guide for migrating large amounts of data from external systems. The guide covers best practices and tips for a smooth transition. Read the migration guide.

What resources are available for learning how to use Hygraph with different frameworks?

Hygraph offers a playlist of video tutorials demonstrating how to use Hygraph with frameworks like Next.js, SvelteKit, and more. The Hygraph Examples repo is open-sourced for community contributions. Watch the video series.

How can I work with the GraphQL Code Generator and Hygraph?

Hygraph has published a guide on using the GraphQL Code Generator, an open-source project that generates type-safe code from your Hygraph schema. This helps save time and ensures type safety in your projects. Read the guide.

Recognition & Industry Proof

Has Hygraph received any industry recognition or awards?

Yes, Hygraph was ranked as the "Most preferred headless CMS amongst Jamstack Developers" in the 2021 "State of Jamstack" Report from Kentico. Hygraph was also included in the Forrester "Now Tech" report on Digital Experience Platforms, which highlights leaders in the space. Read more.

Features & Capabilities

What are the key features and capabilities of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. Key features include UI Extensions, integrations with popular frameworks, robust API access, and support for custom workflows. For a full list, visit the Hygraph Features page.

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including:

For more, see the Hygraph Integrations page.

Does Hygraph provide an API for content management?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.

How does Hygraph ensure content delivery performance?

Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Fast content distribution reduces bounce rates and increases conversions. Learn more.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure high standards of data protection and security. For more, visit the Hygraph Security Features page.

How does Hygraph protect sensitive data?

Hygraph provides enterprise-grade security features, including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For details, visit the Hygraph Pricing page.

Use Cases & Customer Success

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies. See case studies.

What industries are represented in Hygraph's customer case studies?

Hygraph's case studies span industries such as Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. Explore case studies.

Can you share some customer success stories with Hygraph?

Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more success stories.

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customers.

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (reducing reliance on developers, modernizing legacy tech stacks, supporting global teams, improving content creation UX), financial pains (lowering operational costs, speeding time-to-market, reducing maintenance, supporting scalability), and technical pains (simplifying development, streamlining queries, resolving cache and integration challenges). Learn more.

How does Hygraph solve pain points for different user personas?

For developers, Hygraph reduces boilerplate code and streamlines queries. For content creators and project managers, it provides an intuitive interface for independent content updates. For business stakeholders, it lowers operational costs, supports scalability, and accelerates speed to market. See details.

What KPIs and metrics are associated with the pain points Hygraph solves?

Key KPIs include time saved on content updates, system uptime, content consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, and scalability metrics. Read more about CMS KPIs.

Getting Started & Support

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. For example, Top Villas launched a new project in just 2 months. Get started here.

What support and training does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive and user-friendly interface, noting that it is "super easy to set up and use" and accessible for both technical and non-technical users. Read more feedback.

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available at Hygraph Documentation, covering all aspects of building and deploying projects.

Company Vision & Mission

What is Hygraph's vision and mission?

Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, enabling efficient data querying, scalability, and content federation. Learn more.

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Product Update: June 2021

Introducing UI Extensions, a new Marketing Website starter, an importer guide, tons of new content, and community updates.
Emily Nielsen

Written by Emily 

Jun 24, 2021
hygraph product update june 2021

We've been busy this month, rolling out a highly anticipated feature - UI Extensions! In addition, we've launched a new official Hygraph starter, a guide to import content into Hygraph, tons of new content, and several community updates.

#TL;DR

#Announcing UI Extensions!

UI Extensions in Hygraph

We are thrilled to announce the launch of UI Extensions!

UI Extensions give teams the ability to expand the functionality of the Hygraph Web app with custom self-hosted applications. Just some of the many use cases include creating your own Rich Text Editor, adding custom fields to search, and choosing products from a Shopify catalog, and much, much more.

Our Head of Dev Rel, Jamie, also created a short video walking through creating a UI Extension. Check it out.

This feature is still in Preview so we are looking forward to your feedback as we continue to improve it. You can drop your feedback in the #feedback channel of our Community Slack.

Get started with your own UI Extensions using the SDK reference docs

#Releasing our Marketing Website Starter

Hygraph starter for Modern Marketing Websites with a Headless CMS

With Hygraph it is now easier than ever to quickly spin up a modern website using our new Marketing Website starter.

The repository is open-sourced, making it easy to prototype and iterate your own website built with Vercel, Next.js, Chakra UI and Hygraph. The starter includes a fully functional reference application, a step-by-step guide on how to create your own project, and the open-sourced repo.

Create a new project using the Marketing Website starter.

#Importing Content into Hygraph

We’ve had many requests for a guide on migrating large amounts of data into Hygraph.

Earlier this month, Jamie created a guide to help teams do just that with plenty of helpful tips on things to look out for when migrating content into Hygraph. This generic step-by-step guide will give you a helpful bearing when migrating content from almost any system.

#Gaining momentum as “most preferred Jamstack Headless CMS” and “trusted DXP Vendor”

Hygraph was ranked as the “Most preferred headless CMS amongst Jamstack Developers” in the 2021 “State of Jamstack” Report from Kentico.

To gauge the maturity of the Jamstack and the technologies most important to developers who have adopted the Jamstack, Kentico surveyed 750 developers globally. Surprisingly, only 39% of respondents stated that performance was one of the driving forces behind switching to the Jamstack. Security (45%) and Cost-effectiveness (42%) were more popular reasons for the shift.

Read the details on the report.

Hygraph was also included in the latest “Now Tech” report on Digital Experience Platforms from Forrester. This report is intended to advise companies looking to improve agility and scale by adopting digital experience platforms. The report highlights leaders in the space as well as asserts that composable digital experience platforms will play a key role in content, data, and marketing in the future.

Read the details and access the report.

#Launching our new Community pages

Hygraph Community and Showcase

We wanted to show off all of the exciting things that our community builds with Hygraph as well as create a go-to place where you can find all the things you may need as a part of the community.

Users can also take part in our technical writing program and you can have your content featured on Hygraph. Our showcase page gives you a taste of just how many things can be created with Hygraph around the world.

Want to have your project featured on our Showcase page? Submit your project here and we will be in touch!

#Using Hygraph with your favorite Frameworks

Scott has been working hard on creating a playlist of videos demonstrating how to use Hygraph in tandem with other common frameworks and tools.

Ranging from Using MDX in NextJS with Hygraph to Using Hygraph with SvelteKit, and many more. These videos can serve as a jumping-off point for new users or for those starting on a new project and wanting to try out a new approach.

We’ll constantly be working on more videos and expanding on the Hygraph Examples repo, so if you have any contributions to make, the repo is open-sourced and PRs are welcome!

#Working with GraphQL Code Generator

Jamie created a new post on how to work with the GraphQL Code Generator and Hygraph. The GraphQL Code Generator is an open-source project which generates code from your Hygraph schema. The post gives a quick and easy overview of how to incorporate the GraphQL Code Generator into their tech stack. In addition to being a huge time saver, the code that is generated is also type-safe.

#Releasing our latest Hygraph Talks

In our latest edition of Hygraph Talks, Ronak chatted with Preston So, Senior Director of Product Strategy at Oracle to discuss Content Management, Content Strategy, and Voice Readiness.

The conversation dove into the evolution of content from WebCMS to DXPs and the shift in considerations when creating content for “non-visual” displays. Preston shared his insights on Voice Content and Usability including that data and content will continue to evolve beyond the web browser and that there are some technologies that will better equip teams for the future.

#Hygraph in the Wild

Blog Author

Emily Nielsen

Emily Nielsen

Emily manages content and SEO at Hygraph. In her free time, she's a restaurant lover and oat milk skeptic.

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