What is the Hygraph App Framework and how can it benefit my team?
The Hygraph App Framework allows you to build custom apps and tailor the platform to your team's unique workflows. You can add custom fields, customize the sidebar, create custom page views, fetch data from third-party systems, and trigger actions in other systems. This flexibility helps editors and business users work more efficiently with connected content across different systems. For more details, see Hygraph App Framework Documentation and examples.
How does Partial Cache Invalidation improve performance in Hygraph?
Partial Cache Invalidation enables Hygraph to invalidate only the cache for the specific model or stage where content changes occur, rather than the entire cache. This results in a higher cache hit ratio, lower latency, and faster load times for downstream applications and websites. End-users benefit from improved engagement and satisfaction due to quicker content delivery. This feature is available on the high-performance read-only endpoint. Learn more at Hygraph Caching Documentation.
What improvements have been made to the commenting feature in Hygraph?
Hygraph has enhanced its commenting feature with an Assignment Workflow and the ability to start discussions under any comment. Users can assign comments to specific team members, receive notifications, and resolve comments efficiently. These improvements help editorial teams publish content faster and reduce clutter during collaboration. For more information, see Introducing Comments.
What is Top-level Federation and how will it help streamline content sourcing?
Top-level Federation is an upcoming Hygraph feature that will allow users to directly fetch content from remote systems using a single Hygraph API, without needing corresponding content entries in Hygraph. This streamlines the process of sourcing and enriching content from external APIs, making integration and data management more efficient for organizations. For current capabilities, see Remote Sources Guide.
What new applications and integrations are available in Hygraph?
Hygraph introduced new integrations for commercetools (headless commerce), Crowdin (localization), and AltText.ai (AI-powered alt text generation). These apps help automate workflows, sync content, and improve SEO and accessibility. For example, Crowdin automates translation processes, and AltText.ai generates alt text for images using AI. Explore more integrations at Hygraph Integrations.
Does Hygraph offer a GraphQL API?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. This API supports advanced querying and integration with external systems. Learn more at Hygraph API Reference.
Integrations & Extensibility
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including Netlify and Vercel for hosting, BigCommerce, commercetools, and Shopify for eCommerce, Lokalise, Crowdin, EasyTranslate, and Smartling for localization, Aprimo, AWS S3, Bynder, Cloudinary, Mux, and Scaleflex Filerobot for digital asset management, Ninetailed for personalization and AB testing, AltText.ai for AI-powered alt text generation, and more. For a full list, visit Hygraph Integrations.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For detailed pricing and feature breakdowns, visit the Hygraph Pricing Page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale globally, improve development velocity, or re-platform from legacy solutions. For more, see Hygraph Case Studies.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as Food and Beverage (Dr. Oetker), Consumer Electronics (Samsung), Automotive (AutoWeb), Healthcare (Vision Healthcare), Travel and Hospitality (HolidayCheck), Media and Publishing, eCommerce, SaaS (Bellhop), Marketplace, Education Technology, and Wellness and Fitness. Explore more at Hygraph Case Studies.
Can you share some customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available at Hygraph Customer Stories.
What business impact can customers expect from using Hygraph?
Customers can expect time savings through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience via scalable content delivery. These benefits help modernize tech stacks and improve operational efficiency. See Hygraph Product Page for more details.
Technical Requirements & Documentation
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything from setup to advanced integrations and deployment.
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. Learn more at Hygraph Documentation.
Support & Implementation
What customer support does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. For more, visit Hygraph Contact Page.
What training and technical support is available to help customers get started?
Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. For more details, visit Hygraph Contact Page.
Pain Points & Solutions
What common pain points does Hygraph solve?
Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). For more, see Hygraph Product Page.
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with GraphQL-native architecture, ensures consistent branding via content federation, streamlines workflows to reduce costs, accelerates speed-to-market, minimizes maintenance, and supports scalability. Technical solutions include simplified development, streamlined query management, and robust cache and integration handling. See Hygraph Product Page for details.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, speed of deployment, consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, visit CMS KPIs Blog.
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph is trusted by companies such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details and logos, visit Hygraph Case Studies.
Product Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping organizations modernize their tech stacks and deliver exceptional digital experiences at scale. Learn more at About Hygraph.
We understand that every team is unique, each with its own requirements and workflows.
Keeping this in mind, we introduced our new App Framework, which allows you to build custom apps and customize the platform according to your unique needs.
You can add functionalities to Hygraph, connect to external systems, automate workflows and do much more.
Apps can be used to:
Add custom fields to models.
Customize the sidebar.
Create custom page views.
Fetch data from third-party systems
Trigger actions in other systems
The benefits
Customize your project to the needs of your business, create custom integrations and extend the out-of-the-box capabilities.
Make it easier for editors and business users to work with connected content across different systems.
Hygraph caches every content query using a globally distributed CDN, for optimal query performance. When you make changes to your content, instead of invalidating the entire cache, you can now set up Hygraph to invalidate only the model or stage at which the content changes were made.
At Hygraph, we help empower organizations to create high-performance, high-volume complex digital products. Hence, we saw the need for a more streamlined approach to caching.
This means that any changes made to a model will only invalidate the content cached for that model. The content for other models (if not requested in the same query) will not be invalidated.
For example, changes made to a content entry of the model "product description" will only invalidate entries cached for the "product description" model and not others; "price", "assets", etc. However, if another model, such as "price" is referenced within the "product description" and requested within the same query, only then the content for the "price" model will be invalidated.
Similarly, any changes made to content on the "draft" stage, will not invalidate the cache for content on the "published" stage.
The benefits
Higher cache hit ratio: Since the entire cache is not invalidated, content is more often served from the cache than the origin. This makes downstream applications/websites load faster.
Lower latency: The high-performance read-only endpoint offers low latency, and the new partial cache invalidation further improves this.
Improved User Satisfaction: Websites/applications load faster for your end-users, which leads to improved engagement and user satisfaction.
Note: Partial Cache Invalidation is only offered on the new high-performance read-only endpoint. To learn more about configuring endpoints and caching,visit our documentation.
Improvements to Commenting
To help teams collaborate effectively on content, we rolled out significant improvements to our recently launched Commenting feature.
These include the new Assignment Workflow and the ability to start a discussion under any comment.
Users can now assign a comment to another user.
The assignee will get a notification regarding the comment that has been assigned to them. Once this has been catered to, the assignee can then resolve the comment.
For improved visibility, users can see who a comment has been assigned to, and the ones that have been resolved.
Users can also now easily reply to any comment and start a discussion.
The benefits
The new Assignment Workflow helps editorial teams publish content much faster, as relevant stakeholders can be quickly informed about their tasks.
The ability to start a discussion under any comment reduces clutter and makes it easier to resolve comments.
commercetools is one of the world's leading commerce solutions built on modern MACH principles.
You can now bring your products from commercetools into Hygraph projects along with the rest of your content. No need to add product IDs manually. Simple!
With this integration, you can continue to use commercetools as your preferred headless commerce system and Hygraph for managing content. Information can be referenced across the two systems using product IDs.
You can also combine it with our remote sources feature, and use the unique product ID to fetch other related data from commercetools (such as price).
This helps simplify API requests. Rather than making separate API requests, you can fetch all product information from just Hygraph's API.
Crowdin is a cloud-based localization software for teams and businesses, which allows you to automate the translation of all your content.
Our new app allows you to sync content between Crowdin and Hygraph. Rather than manually adding content, you can view content from Hygraph in Crowdin and submit it for translation.
You can either selectively choose content entries to translate.
Or you can set up automatic translation, where the app checks for any new content (based on the time duration you specify) and automatically submits it for translation.
Lastly, the sidebar in Hygraph displays the progress of each translation right next to each content entry.
For SEO and accessibility purposes, it's important to add an alt text to your images. However, manually adding alt text can be cumbersome and time-consuming.
Here's where our new AI Alt Text Generator, integrated with alttext.ai can help.
It's a simple app that adds an alt text field to the asset model and a sidebar button to generate alt text.
The app uses AI from AltText.ai to process the contents of the image and automatically adds the relevant alt text to the asset.
Check out the AI alt text generator on our marketplace →
To help organizations streamline sourcing of content from external systems, we will be introducing significant improvements to our content federation capabilities.
Our current content federation capabilities allow you to enrich content from a remote API on a field level. This means that you need to have both a content entry in Hygraph and a unique identifier present (such as ID), which is passed as an input argument to fetch related data from the remote API.
We plan to streamline the process further by introducing Top-level Federation. This will allow you to directly fetch content from remote systems using one single Hygraph API, without the need to have corresponding content entries in Hygraph.
Explanation using an e-commerce example
Consider querying product information (e.g., price, product type, etc.) from your commerce system (e.g. Shopify) through the Hygraph API.
query{
ShopifyProduct(id:"108548309"){
title
description
totalInventory
onlineStoreUrl
}
}
Today, you would need to store Shopify product IDs in content entries in Hygraph, and then use this as an input argument to fetch other product information.
With the new Top-level Federation capabilities, you can directly query for product information from Shopify using the Hygraph API, without the need to store any content in Hygraph.
Improvements to Webhooks
We will be introducing significant improvements to Webhooks, which include the ability to extend the payloads and use endpoint parameters, as well as a UI redesign and a new Webhook replay button.
With extended Webhook payloads, data from resources (e.g., assets or relational models) can be included within the Webhook payloads. This eliminates the need to write proxy scripts to retrieve this data from the API instead.
Other improvements
We plan to further enhance the user experience when working with large content entries (with a large number of fields) in Hygraph.
Moreover, we will be working on numerous improvements that will help optimize the performance of digital products you build using Hygraph.
We conducted a webinar on our recently launched App Framework, with an overview of what it is, followed by a discussion with our customers and partners who built apps using the framework, and a demonstration of building a QR code app using Hygraph.
We have an upcoming webinar on April 26th at 4pm CET on the topic “Have you reached the tipping point to consider an ecommerce replatform?”
The webinar will feature Markus Lorenz, eCommerce Consultant at datrycs, Filippo Conforti, Co-founder & CEO of Commerce Layer and Gijs Hendrix, VP of Product at Hygraph.
We also released a few examples of what you can build using Hygraph, so do check them out and subscribe to our YouTube channel.
Join our community
Want to know when features roll out in real time to test, provide feedback and direction for Hygraph? Join our community through slack to stay up-to-date on all Hygraph announcements, events, and all the growing ways to get involved with Hygraph and our team.
Shahan is the Product Marketing Manager at Hygraph. Living in Pakistan, he loves to spend time exploring places, pencil sketching, reading, and watching science fiction and K-dramas.
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