Frequently Asked Questions

Product Updates & New Features

What new features were introduced in the March 2022 Product Update?

The March 2022 Product Update introduced several enhancements to Hygraph, including:

For more details, see the March 2022 Product Update.

How do Components improve content modeling in Hygraph?

Components allow content creators to create reusable content blocks that can be used across different content models. This reduces complexity, speeds up content creation, and enables more customized content structures compared to fixed content models. Components are available to all Hygraph users starting March 29th, 2022. Learn more.

What is Project Sharing and how does it work?

Project Sharing is an extension of the Project Cloning feature. It enables users to share their Hygraph projects as templates with others via custom links. You can choose to share schemas, content, webhooks, assets, and more. Share buttons can be embedded in websites or repositories for easy access. Read the full release or see the documentation.

What improvements were made to Filter & Search in Hygraph?

The Filter & Search feature received a cosmetic update and expanded functionality, allowing users to filter on fields with multiple values and find content more efficiently. These updates make the platform more intuitive and user-friendly. Read more about Filters and Search.

What upcoming features are planned for Hygraph?

Hygraph is developing an App framework for easier customization and integration, an official marketplace for prebuilt integrations, and Remote Fields (currently in alpha) to connect external data sources to the Hygraph schema via GraphQL API. Stay updated by joining the Hygraph Community Slack.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For the most up-to-date details, visit the Hygraph pricing page.

Features & Capabilities

What are the key features and capabilities of Hygraph?

Hygraph provides a GraphQL-native architecture, content federation, scalability, reusable Components, Project Sharing, advanced Filter & Search, and a wide range of integrations. These features enable faster speed-to-market, control at scale, and lower total cost of ownership. Learn more about Hygraph features.

What integrations does Hygraph support?

Hygraph supports integrations with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit the Hygraph Integrations page.

Does Hygraph provide an API?

Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. See the API Reference for more information.

How does Hygraph ensure performance and speed?

Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Fast content distribution reduces bounce rates and increases conversions. Learn more about performance.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. Security features include SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. See Hygraph Security Features.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies or re-platforming from traditional solutions. See case studies.

What business impact can customers expect from Hygraph?

Customers can expect time savings, streamlined workflows, faster speed-to-market, and improved customer experience through consistent and scalable content delivery. These benefits help modernize tech stacks and drive operational efficiency. Learn more.

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore case studies.

Can you share some customer success stories with Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. See more customer stories.

How quickly can I implement Hygraph and how easy is it to start?

Hygraph is designed for easy onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation and onboarding guides for a smooth start. See documentation.

What feedback have customers given about Hygraph's ease of use?

Customers describe Hygraph as 'super easy to set up and use,' with a logical and user-friendly interface that is accessible for both technical and non-technical teams. See more feedback.

Technical Requirements & Documentation

Where can I find Hygraph's technical documentation?

Comprehensive technical documentation is available at Hygraph Documentation, covering all aspects of building and deploying projects.

Support & Implementation

What support is available to Hygraph customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact Hygraph.

What training and onboarding resources does Hygraph provide?

Hygraph provides onboarding sessions for enterprise customers, 24/7 support, training resources such as video tutorials, documentation, webinars, and Customer Success Managers to guide users through adoption. Learn more.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph provides 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access documentation and the community Slack channel for additional help. Contact support.

Product Information & Company Vision

What is Hygraph and what problems does it solve?

Hygraph is a headless CMS with a GraphQL-native architecture and content federation capabilities. It solves problems such as reducing reliance on developers for content updates, modernizing legacy tech stacks, addressing global team needs, and improving content creation experiences. It also lowers operational costs, accelerates speed-to-market, and supports scalability. Learn more.

What is Hygraph's vision and mission?

Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, modernizing the concept of a Headless CMS. Learn more about Hygraph.

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.

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March 2022 Product Update

Our latest developments are designed to enhance collaboration and speed to keep teams innovating together.
Alexandra Buckalew

Written by Alexandra 

Mar 24, 2022
hygraph march 2022 product update

#TL;DR

  • Components are launching next week and aim to help content teams move faster
  • Let other Hygraph users use your unique project as a template through the release of Project Sharing
  • Find content in your Content View even faster with powerful Filtering & Search updates
  • A look at what we’re working on next like API Extensions, Integrations and more!

#New Features

Components

Modular Components Gif.gif

Available for all Hygraph users on March 29th, the Components Feature is a new, intuitive way to expand individual and team’s content modeling capabilities.

In the past, Content Creators have been restricted to fixed content structures which can slow down content creation and make it difficult to create more customized content. Though, with the introduction of Components, Content Creators can create reusable content blocks which can be used across different content models making content creation significantly faster by reducing complexity.

Be the first to know when Components drop by joining us on Slack→

Project Sharing

Share project.png

We’ve created a new, exciting extension of the Project Cloning Feature called Project Sharing. With Project Sharing, Hygraph users are now able to create a custom link to share their project as a template with other users outside of their individual projects. Share as much or as little as you want, from your unique schemas, content, webhooks, assets, and more.

Another facet of this new collaboration tool is the ability to generate a share button in Markdown or HTML. This button can be embedded on a website, a Github repository or any other frontend which gives your audience easy access to explore and create unique experiences based off of your original projects.

Try Project Sharing for yourself by clicking on the Project Sharing Button below to get started with our recently created Docs Starter.

Clone the Docs Starter

Read the Documentation →
The Full Release →

#Updates & Improvements

Filter & Search

UI Filter.png

Along with powerful collaboration tools, we also are working to ensure that your Hygraph project is intuitive and easy to use so that you or any member of your team can accomplish important tasks with minimal hassle. Part of this development focus is highlighted with a cosmetic update to our Filter & Search Feature, as well as an overall update to broaden you as a user’s ability to find content with the added ability to filter on fields with multiple values.

Filters Documentation →
Search Documentation →

#A Hygraph Sneak Peek

Our next development cycle has a lot of promise to be one of our most exciting yet. With more feature development around API Extensions and the ability for users to easily interact with

  • We’re developing a new App framework that will make it even easier to customize and integrate with Hygraph. As part of the App framework rollout, we will also create an official marketplace where you can find prebuilt and officially supported integrations with other vendors!
  • Remote Fields has just entered its alpha stage. With Remote Fields, customers can add content from other sources such as e-commerce systems, PIMs, Hasura, custom backend systems, and more, to the Hygraph Schema and query everything through our powerful GraphQL API. If you’d like to sign up for alpha access, please look for the announcement on our public slack.

#Join Our Community

Want to know when features roll out in real time to test, provide feedback and direction for Hygraph? Join our community through slack to stay up-to-date on all Hygraph announcements, events, and all the growing ways to get involved with Hygraph and our team.

Join our Community Slack →

Blog Author

Alexandra Buckalew

Alexandra Buckalew

[she/her] Alex is driving our product marketing efforts at Hygraph. She's also a storyteller and a mac & cheese enthusiast.

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