Frequently Asked Questions

Company & Funding

What recent funding has Hygraph received?

Hygraph announced a EUR 2.5 million seed funding round led by Peak Capital, with participation from Paua Ventures and strategic angel investors Evan Weaver (Fauna DB), Mirko Novakovic (Instana), and Emma Tracey (honeypot.io). This investment supports Hygraph's growth in the mid-to-large scale enterprise segment, especially in North America and Europe. Source (May 4, 2020).

Who are the founders of Hygraph?

Hygraph was founded by Michael Lukaszczyk and Daniel Winter. Source

What is Hygraph's mission and vision?

Hygraph's mission is to build the most cutting-edge content management system on the market, unifying data and enabling content federation so businesses can create impactful digital experiences. The vision is to remove traditional content management pain points through a GraphQL-native architecture, modernizing tech stacks and delivering exceptional digital experiences at scale. Source

Product Information

What is Hygraph?

Hygraph is the first native GraphQL Headless Content Management System (CMS), enabling teams to rapidly build and deliver multichannel digital experiences at scale. It provides a hosted GraphQL back-end and integrates with any front-end technology, such as React, Angular, and Vue. Source

What are the key features of Hygraph?

Key features of Hygraph include a GraphQL-native architecture, content federation, scalability, robust GraphQL API, and the ability to integrate with any front-end technology. It also offers enterprise-grade security, SSO integrations, audit logs, encryption, and sandbox environments. Source

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. Learn more

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list

Where can I find Hygraph's technical documentation?

You can access comprehensive technical documentation for Hygraph at https://hygraph.com/docs.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.

Features & Capabilities

How does Hygraph ensure performance and scalability?

Hygraph emphasizes optimized content delivery performance, which directly impacts user experience, engagement, and search engine rankings. Its architecture ensures rapid content distribution and responsiveness, reducing bounce rates and increasing conversions. Learn more

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. More details

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies or re-platforming from traditional solutions. Source

What business impact can customers expect from using Hygraph?

Customers can expect significant business impacts, including time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. Source

What industries use Hygraph?

Hygraph is used across industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See case studies

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more

Can you share specific customer success stories?

Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more

Pain Points & Solutions

What problems does Hygraph solve?

Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Learn more

How does Hygraph solve these pain points?

Hygraph provides an intuitive interface for non-technical users, modernizes outdated systems with a GraphQL-native, API-first architecture, ensures consistent branding with content federation, and streamlines workflows to reduce costs and speed up project delivery. It also simplifies development, streamlines query management, and resolves cache and integration challenges. Details here

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. See more

Support & Implementation

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. Documentation

What support does Hygraph offer after purchase?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. Contact Hygraph

What training and onboarding resources are available?

Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and Customer Success Managers to provide expert guidance during onboarding. Learn more

Customer Experience & Proof

What feedback have customers given about Hygraph's ease of use?

Customers have praised Hygraph for its ease of use and intuitive interface, noting that it is 'super easy to set up and use' and that 'even non-technical users can start using it right away.' The interface is described as logical and user-friendly. Source

Newsletter & Updates

How can I stay up-to-date with Hygraph news and releases?

You can sign up for the Hygraph newsletter to be the first to know about releases and industry news and insights. Source

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Press Release: Peak Capital Leads 2.5M € Seed Round in German Startup Hygraph

We're pleased to be welcoming Peak Capital on board, along with Evan Weaver, Emma Tracey, and Mirko Novakovic; joining our existing investors, Paua Ventures.
Hygraph Team

Written by Hygraph 

May 04, 2020
Hygraph raises a seed round

Berlin, Germany -- GraphCMS GmbH, the company behind the GraphQL-native Headless CMS Hygraph, announces a seed round of 2.5M €. The round is led by Peak Capital, with Hygraph being their first investment in the German startup ecosystem. Existing investor Paua Ventures, as well as strategic angel investors Evan Weaver (CEO & Founder of Fauna DB), Mirko Novakovic (CEO & Founder of Instana), and Emma Tracey (CEO & Founder of honeypot.io) have joined the round as well.

Hygraph provides a Headless CMS which offers web developers and digital marketers a way to collect and distribute content for websites, apps and any other web application from one single source. As such, it enables customers to deliver digital omni-channel experiences at scale, reduce the time to launch new applications and increase their ROI. Built on the increasingly popular GraphQL technology, Hygraph can offer increased levels of performance, scalability and reliability to its customers.

Hygraph was founded by Michael Lukaszczyk and Daniel Winter with the mission to build the most cutting-edge content management system on the market. As a product-centric B2B SaaS company, over 30,000 developers and businesses around the world use Hygraph to deliver digital experiences at scale, including companies like Unilever, Shure, Prym and Discovery.

The investment comes shortly after a major update and rebranding of the Hygraph product earlier this month. With the new product release, Hygraph is moving up-market in the Headless CMS and DXP markets. The new product enables mid-to-large scale organizations to migrate to a Headless CMS with a rich feature set and robust GraphQL API without having to worry about overheads like security, infrastructure, flexibility and scalability.

Michael Lukaszczyk, CEO and Founder of Hygraph about the investment:

“In addition to the further commitment by Paua Ventures, we’re thrilled to welcome Peak Capital as investors, as well as Evan Weaver, Mirko Novakovic and Emma Tracey. Throughout our discussions it's been very clear that Peak Capital is extremely focused on our vision of helping companies modernize their tech stack and deliver better experiences. We’re confident that having them on board with their established network and years of experience will accelerate the growth of Hygraph.”

David Zwagemaker from Peak Capital added:

“We are very impressed with the speed at which Michael, Daniel and the team have managed to build an enterprise-grade CMS product. The introduction of their new GraphQL core engine makes Hygraph more performant than most other CMS providers, which is a strong competitive edge. We believe the shift towards Headless CMS systems will continue and are excited to be part of this journey with Hygraph.”

Hygraph will use this investment to further develop their product and to strengthen their growth in the mid-to-large scale enterprise segment in their key markets in North America and Europe.

#About Hygraph

Hygraph is the first native GraphQL Headless Content Management System (CMS), enabling teams across the world to rapidly build and deliver tomorrow’s multichannel digital experiences at scale. Hygraph is trusted by over 30,000 teams of all sizes, and was designed for building a hosted GraphQL back-end that provides the tools needed for modern omni-channel content management. Hygraph integrates with any front-end technology, such as React, Angular, and Vue. Hygraph is developed by GraphCMS GmbH, headquartered in Gießen, Germany, with an additional office in Berlin, Germany. More information can be found on https://hygraph.com/

#About Peak Capital

Peak Capital is a European investment fund based in Amsterdam, The Netherlands. Founded and funded by experienced entrepreneurs, Peak Capital and offers smart venture capital to European fast-growing early-stage Marketplace, Platform, and SaaS companies. Peak Capital manages EUR 84 million and has made 24 investments to date including IENS, which was sold in 2014 to TripAdvisor (NASDAQ: TRIP), Radionomy, which was acquired in 2015 by Vivendi (EURONEXT: VIV) and CheapCargo, which was purchased in 2016 by PostNL (AMS: PNL). More information can be found on https://peak.capital

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Hygraph Team

Hygraph Team

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