Frequently Asked Questions
Company & Funding
What recent funding has Hygraph received?
Hygraph announced a EUR 2.5 million seed funding round led by Peak Capital, with participation from Paua Ventures and strategic angel investors Evan Weaver (Fauna DB), Mirko Novakovic (Instana), and Emma Tracey (honeypot.io). This investment supports Hygraph's growth in the mid-to-large scale enterprise segment, especially in North America and Europe. Source (May 4, 2020).
Who are the founders of Hygraph?
Hygraph was founded by Michael Lukaszczyk and Daniel Winter. Source
What is Hygraph's mission and vision?
Hygraph's mission is to build the most cutting-edge content management system on the market, unifying data and enabling content federation so businesses can create impactful digital experiences. The vision is to remove traditional content management pain points through a GraphQL-native architecture, modernizing tech stacks and delivering exceptional digital experiences at scale. Source
Product Information
What is Hygraph?
Hygraph is the first native GraphQL Headless Content Management System (CMS), enabling teams to rapidly build and deliver multichannel digital experiences at scale. It provides a hosted GraphQL back-end and integrates with any front-end technology, such as React, Angular, and Vue. Source
What are the key features of Hygraph?
Key features of Hygraph include a GraphQL-native architecture, content federation, scalability, robust GraphQL API, and the ability to integrate with any front-end technology. It also offers enterprise-grade security, SSO integrations, audit logs, encryption, and sandbox environments. Source
Does Hygraph provide an API?
Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. Learn more
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See the full list
Where can I find Hygraph's technical documentation?
You can access comprehensive technical documentation for Hygraph at https://hygraph.com/docs.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the pricing page.
Features & Capabilities
How does Hygraph ensure performance and scalability?
Hygraph emphasizes optimized content delivery performance, which directly impacts user experience, engagement, and search engine rankings. Its architecture ensures rapid content distribution and responsiveness, reducing bounce rates and increasing conversions. Learn more
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. More details
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies or re-platforming from traditional solutions. Source
What business impact can customers expect from using Hygraph?
Customers can expect significant business impacts, including time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. Source
What industries use Hygraph?
Hygraph is used across industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See case studies
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more
Can you share specific customer success stories?
Yes. For example, Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (like reliance on developers for content updates, outdated tech stacks, and clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, and OpenID integration challenges). Learn more
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes outdated systems with a GraphQL-native, API-first architecture, ensures consistent branding with content federation, and streamlines workflows to reduce costs and speed up project delivery. It also simplifies development, streamlines query management, and resolves cache and integration challenges. Details here
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. See more
Support & Implementation
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. Documentation
What support does Hygraph offer after purchase?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and a community Slack channel. Contact Hygraph
What training and onboarding resources are available?
Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and Customer Success Managers to provide expert guidance during onboarding. Learn more
Customer Experience & Proof
What feedback have customers given about Hygraph's ease of use?
Customers have praised Hygraph for its ease of use and intuitive interface, noting that it is 'super easy to set up and use' and that 'even non-technical users can start using it right away.' The interface is described as logical and user-friendly. Source
Newsletter & Updates
How can I stay up-to-date with Hygraph news and releases?
You can sign up for the Hygraph newsletter to be the first to know about releases and industry news and insights. Source