Frequently Asked Questions
Frameworks & Integration
Which frameworks can I use with Hygraph?
Hygraph offers a powerful GraphQL API that can be integrated with virtually any framework. Official guides and integrations are available for Astro, Next.js, NuxtJS, SvelteKit, Gatsby, React, Vue, Remix, Angular, Hydrogen, Meteor, Qwik, Preact, Knockout.js, Ember.js, Mithril.js, Solid.js, Ionic, Cordova, Swift, React Native, .NET, Rust, Node.js, Java, Kotlin, Symfony, Laravel, PHP, Go, Flutter, Dart, Ruby on Rails, Ruby, Flask, Django, Python, Hugo, Eleventy, Jekyll, Gridsome, and more. For a full list and integration guides, visit Hygraph Frameworks.
Is Hygraph limited to only the frameworks listed on your site?
No, Hygraph's GraphQL API is framework-agnostic, meaning you can use it with any framework or language that supports HTTP requests and GraphQL. The listed frameworks have dedicated guides for easier onboarding, but you are not limited to those options.
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph is a GraphQL-native Headless CMS designed for operational efficiency, scalability, and technical flexibility. Key capabilities include: user-friendly interface for non-technical users, content federation for integrating multiple data sources, Smart Edge Cache for fast global delivery, granular permissions, custom roles, rich text management, project backups, and enterprise-grade security. Proven results include 3X faster time-to-market for Komax and a 15% increase in customer engagement for Samsung. See more customer stories.
Does Hygraph support content federation and localization?
Yes, Hygraph supports content federation, allowing you to integrate multiple data sources without duplication and deliver consistent content across regions. It also offers robust localization and asset management features, making it ideal for global enterprises. Learn more about content federation.
What frameworks are officially supported with documentation?
Hygraph provides official documentation and guides for Astro, NextJS, NuxtJS, SvelteKit, Gatsby, React, Vue, Remix, and more. For the latest documentation, visit Hygraph Documentation.
Product Performance
How does Hygraph ensure high performance for content delivery?
Hygraph uses Smart Edge Cache to accelerate content delivery and improve performance for global audiences. Its high-performance endpoints have been enhanced for reliability and speed. The platform also provides practical advice for developers to optimize GraphQL API usage. For details, see this blog post.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. For more details, see the security features page and security report.
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features such as dedicated hosting and custom SLAs. Security issues can be reported, and certified infrastructure details are available in the security report.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially suited for organizations modernizing legacy tech stacks, global enterprises needing localization, and businesses seeking scalable, future-proof content management. Explore use cases.
What problems does Hygraph solve for businesses?
Hygraph addresses operational inefficiencies (reducing developer dependency, streamlining workflows), financial challenges (lowering operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, integrating third-party systems, optimizing performance, and improving localization and asset management). See related KPIs.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved 3X faster time-to-market managing over 20,000 product variations across 40+ markets. Samsung improved customer engagement by 15% with a scalable member platform. Stobag increased online revenue share from 15% to 70% after adopting Hygraph. Autoweb saw a 20% increase in website monetization. Read more customer stories.
Ease of Use & Onboarding
How easy is it to get started with Hygraph?
Hygraph offers a free API playground and a free forever developer account for immediate exploration. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Training resources (webinars, live streams, how-to videos) and extensive documentation are available at Hygraph Documentation.
What feedback have customers given about Hygraph's ease of use?
Customers consistently praise Hygraph's intuitive editor UI and accessibility for non-technical users. Many describe it as "super easy to set up and use," with positive sentiments about flexibility and effectiveness. Hygraph was recognized for "Best Usability" in Summer 2023. Try Hygraph.
Implementation & Support
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project within 2 months from initial contact, and Si Vale met aggressive deadlines during their implementation. The onboarding process is structured for efficiency, and teams can start immediately using the API playground and developer account. See Top Villas case study.
What support and training resources are available for Hygraph customers?
Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Access documentation.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is cloud-based, so all deployment, updates, security, and infrastructure maintenance are managed by Hygraph. Upgrades are seamless, with new features and improvements regularly introduced. Troubleshooting is supported by 24/7 support, Intercom chat, documentation, and an API playground for self-service. Learn more.
KPIs & Metrics
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, number of updates without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see the CMS KPIs blog.
Technical Requirements
What technical requirements are needed to use Hygraph?
Hygraph is cloud-based and accessible via its GraphQL API, which can be used with any framework or language that supports HTTP requests. No special infrastructure is required; you only need internet access and a compatible development environment. For details, see Hygraph Documentation.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to enable digital experiences at scale with enterprise features, security, and compliance. Its mission is rooted in trust, collaboration, ownership, customer focus, continuous learning, transparency, and action-first values. The product empowers businesses to modernize content management and deliver exceptional digital experiences. Learn more about Hygraph.