Frequently Asked Questions

Product Information: Hygraph Variants

What are Hygraph Variants?

Hygraph Variants are a feature that enables you to create multiple versions of content within a single, centralized content entry. Instead of duplicating entire pages for different audiences, you can create targeted variants (e.g., "VIP" or "new visitor") for specific components like hero banners. This approach keeps your content repository clean and manageable, allowing both marketers and developers to deliver personalized experiences efficiently. Learn more.

How do Hygraph Variants support personalization?

Variants let you create different versions of the same content for specific segments and serve them dynamically through the API, making personalization fast and scalable. You can define segments, create variants for each, and let your frontend decide which version to show based on user data or context. This enables tailored experiences for different user groups without cluttering your content repository. See implementation details.

How do Variants differ from Localization in Hygraph?

Localization in Hygraph is designed for adapting content to different languages and regions (e.g., en-US vs. de-DE), focusing on translation and cultural adaptation. Variants, on the other hand, are for tailoring content for different audience segments within the same locale (e.g., "new-users" vs. "high-value-purchasers" in the US). Both features can be used together for powerful personalization and localization strategies. Read more.

How can I implement Variants for personalization in Hygraph?

To implement Variants, enable them on your chosen model in the Schema builder (e.g., "Page" or "Hero Banner"). In the Content editor, add and name new variants for each segment (such as "new visitor" or "returning customer"). Your frontend application then fetches the appropriate variant via the GraphQL API based on user data or context. For a hands-on example, see the Variants code example and documentation.

How do Variants scale with my personalization strategy?

Variants are designed to grow with your personalization maturity. You can start with simple rule-based personalization in your frontend and scale up by integrating external tools like Customer Data Platforms (CDPs) and Personalization Engines for complex rules and A/B testing. Hygraph remains your central content hub, serving the correct variant as directed by your personalization engine. Learn more.

Is Hygraph Variants available to all users?

Variants is currently an Enterprise-only feature available on Hygraph Studio. If you don’t see it enabled in your Project Settings, contact your Customer Success Manager or sign up for a Free 30-Day Enterprise Trial to test the feature. Getting started guide.

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph offers unique features such as Smart Edge Cache for fast content delivery, Content Federation to integrate data from multiple sources, Rich Text SuperPowers for advanced formatting, Custom Roles for granular access control, and Project Backups for data safety. Business benefits include speed-to-market, lower total cost of ownership, scalability, and improved content workflows. Technical advantages include developer-friendly APIs, seamless integration with eCommerce and localization systems, and compliance with SOC 2 Type 2, ISO 27001, and GDPR. Learn more.

Does Hygraph support APIs?

Yes, Hygraph provides both REST and GraphQL APIs for querying, mutating data, and managing assets. These APIs enable seamless integration with external systems and support efficient data operations. For more details, visit the Hygraph Documentation.

What integrations are available with Hygraph?

Hygraph offers integrations with Digital Asset Management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), Hosting & Deployment (Netlify, Vercel), Headless Commerce & eCommerce (BigCommerce, commercetools, Shopify), Localization (Lokalise, Crowdin, EasyTranslate, Smartling), Personalization & AB Testing (Ninetailed), Artificial Intelligence (AltText.ai), and more. Explore the full list on the Hygraph Integrations Page.

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation, API references, guides on getting started, content workflows, and webhooks are available at https://hygraph.com/docs. Additional resources include a how-to video library, webinars, and live streams for technical training. Webhooks guide and Content Workflows documentation are also available.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph serves a diverse audience, including developers, IT decision-makers, content creators, project managers, agencies, and technology partners. It is particularly beneficial for brands looking to scale across geographies, re-platform from traditional solutions, increase development velocity, and improve content launch speed. Industries represented in case studies include ecommerce, automotive, staffing, travel, food & beverage, consumer electronics, media, healthcare, education technology, marketplace, SaaS, and government. See case studies.

What business impact can customers expect from using Hygraph?

Customers can expect significant outcomes such as reduced operational inefficiencies, faster speed-to-market (up to 5x), improved customer engagement (Samsung saw a 15% increase), scalability, and lower total cost of ownership. For example, Komax achieved a 3x faster time-to-market and Stobag increased online revenue share from 15% to 70%. Explore customer success stories.

Can you share specific case studies or success stories of customers using Hygraph?

Yes. Komax switched from Sitecore to Hygraph and achieved a 3x faster time-to-market, managing over 20,000 product variations across 40+ markets. Samsung improved customer engagement by 15% with a scalable member platform. Stobag transitioned to a digital-first approach, increasing online revenue share from 15% to 70%. Sennheiser saw a 136.7% increase in e-commerce conversions after migrating to a MACH-compliant headless commerce solution. Read more case studies.

Customer Experience & Feedback

What feedback have customers given about the ease of use of Hygraph?

Customers frequently praise Hygraph for its intuitive and user-friendly interface, making it accessible for both technical and non-technical users. The editor UI is clear and easy to use, especially after initial setup by developers. Hygraph was recognized for best usability in Summer 2023. Some users note that setup can be time-consuming or complex, depending on initial configuration. Try Hygraph.

How easy is it to get started with Hygraph?

Hygraph is super easy to set up and use, even for non-technical users. You can start building for free with a free forever developer account. The onboarding process includes an introduction call, account provisioning, business kickoff, technical kickoff, and content kickoff. Comprehensive documentation, training resources, 24/7 support, and a community Slack channel are available to help you get started quickly. Documentation.

How long does it take to implement Hygraph?

Hygraph is recognized as the #1 easiest to implement headless CMS. For example, Top Villas launched a new project within 2 months from the initial touchpoint, and Si Vale met aggressive deadlines smoothly. The structured onboarding process ensures a seamless start. See implementation example.

Support & Implementation

What customer service and support options are available after purchasing Hygraph?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive Service Level Agreements (SLAs) for critical issue resolution within less than an hour and a dedicated Customer Success Manager for personalized guidance. Additional resources include a community Slack channel, extensive documentation, Intercom chat, and training resources such as webinars and how-to videos. See support details.

What training and technical support is available to help customers get started with Hygraph?

Hygraph offers a structured onboarding process, including introduction calls, account provisioning, business and technical kickoffs, and content schema planning. Training resources include webinars, live streams, a how-to video library, and regular technical training sessions. 24/7 technical support is available via chat, email, and phone, along with a community Slack channel and extensive documentation. Access documentation.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph reduces maintenance overheads with its modern, GraphQL-native architecture. The platform is future-proof, with regular updates and enhancements communicated by the support team. Troubleshooting is supported by 24/7 technical assistance, SLAs for enterprise customers, and a dedicated Customer Success Manager. Extensive documentation and community resources are available for self-paced troubleshooting. Learn more.

Pain Points & Solutions

What core problems does Hygraph solve?

Hygraph addresses operational inefficiencies (e.g., dependency on developers for content updates, legacy tech stack issues), financial challenges (high operational costs, slow speed-to-market, limited integration capabilities), and technical issues (schema evolution, cache management, integration with multiple GraphQL endpoints). Its features like content federation, smart edge caching, and developer-friendly tools help modernize content management and scale digital experiences. Learn more.

What pains do Hygraph customers commonly express?

Customers often face operational inefficiencies (developer bottlenecks, legacy tech stacks, inconsistent content), financial challenges (high maintenance costs, slow launches, limited integrations), and technical issues (complex schema evolution, cache problems, integration difficulties). Hygraph solves these with its GraphQL-native architecture, content federation, and advanced workflow tools. See customer stories.

Customer Proof & Industry Coverage

Who are some of Hygraph's customers?

Hygraph is trusted by leading brands across various industries, including Sennheiser, Holidaycheck, Ancestry, JDE, Dr. Oetker, Ashley Furnitures, Lindex, Hairhouse, Komax, Shure, Stobag, Burrow, G2I, Epic Games, Bandai Namco, Gamescom, Leo Vegas, Codecentric, Voi, and Clayton Homes. See customer logos and stories.

What industries are represented in Hygraph's case studies?

Industries featured in Hygraph's case studies include ecommerce, automotive, staffing, travel and hospitality, food and beverage, consumer electronics, media and publishing, healthcare, wellness and fitness, education technology, marketplace, SaaS, and government. Explore industry coverage.

Performance & Security

What should prospects know about Hygraph's product performance?

Hygraph is optimized for rapid content delivery, reducing bounce rates and increasing conversions. Its GraphQL API is designed for high performance and provides practical advice for developers to maximize efficiency. The platform is compliant with SOC 2 Type 2, ISO 27001, and GDPR, ensuring robust security and data protection. Performance checklist.

Getting Started

How can I get started with Hygraph Variants?

Variants is available for Enterprise customers on Hygraph Studio. To get started, contact your Customer Success Manager or sign up for a Free 30-Day Enterprise Trial. Explore the documentation, try interactive demos, or watch a recorded demo of the Variants Coffee example. Join the community Slack channel for feedback and support.

See Hygraph MCP Server, AI Agents, and Editorial Experience Upgrades in Action

Introducing Variants

With Variants, you can create and manage personalized content at scale, directly within your content schema. Build tailored experiences for different user segments without cluttering your content repository.
Jörg Schäffer

Written by Jörg 

Oct 09, 2025
Introducing Variants

In 2025, a one-size-fits-all approach to content is no longer sufficient. Customers expect experiences that are relevant to their needs and context. Research indicates that 89% of business leaders consider personalization crucial to success, and 76% of consumers expect to receive personalized communications. Companies have seen up to 30% lift in conversion rates from behaviour-based content.

Delivering this level of personalization, however, has traditionally presented a significant challenge for content teams: managing numerous duplicate pages for different audiences, resulting in content sprawl and maintenance headaches.

We're excited to introduce Hygraph Variants, a powerful new way to create and manage personalized content at scale, directly within your content schema. With Variants, you can build tailored experiences for different user segments without cluttering your content repository, empowering your team to work faster and deliver more impactful content that drives conversions.

#What are Hygraph Variants?

Hygraph Variants enable you to create multiple versions of content within a single, centralized content entry.

Instead of cloning an entire page to create a special offer for VIP customers, you can simply create a "VIP" variant of a specific component, like a hero banner.

This approach is built on a simple but powerful principle: focus on variants, not duplicates. Your content teams manage a single source of truth for each piece of content. At the same time, developers have the flexibility to request the appropriate variant via our GraphQL API based on user data, behavior, or context.

This unlocks several key benefits:

  • Work faster:
    Empower marketing teams to create and test personalized campaigns without relying on developers to clone pages or components.
  • Maintain consistency:
    Update core content in one place and ensure it is reflected across all variants, thereby eliminating the risk of inconsistent information.
  • Reduce clutter:
    Keep your content repository clean and manageable by avoiding the endless duplication of entries for each campaign or audience segment.

#How to implement Variants for Personalization

Getting started with Variants is a straightforward process that integrates directly into your existing schema workflow. While the exact implementation will depend on your frontend setup, the core logic inside Hygraph remains simple.

  1. Enable Variants on your Model:
    In the Schema builder, select the model you wish to personalize, such as a "Page" or a "Hero Banner" component. You can then enable Variants for each field in this model, which allows you to create different targeted variations of its content entries.

  2. Create Content with Variants:
    In the Content editor, open an entry for your variant-enabled model. On the sidebar, you can now add and name new variants, such as "new visitor" or "returning customer." Content editors can then populate each variant with tailored text, images, or other content. Once you have created your content Variant, you assign it to one or multiple pre-defined Segments.

  3. Fetch Variants in your Frontend:
    Your frontend application will handle the logic for determining which variant to show. Based on user data (e.g., a cookie or login status), you make a GraphQL API call to Hygraph requesting the specific variant for that user Segment.

For a hands-on look, check out our Variants code example to see how you can build this logic into your application.

#How do Variants scale with your Personalization strategy?

Variants are designed to grow with your personalization maturity. You can start with a simple setup and scale up to a sophisticated, omnichannel solution as your needs evolve.

  • Phase 1: Native Logic
    Initially, you can build the personalization logic directly into your frontend application. This is ideal for rule-based personalization, such as displaying different content based on context or user data. You could target people based on UTM tags coming from a specific campaign, by date and time, or differentiate between new and returning visitors. Alternatively, use the user profile data already available to your application's backend.

  • Phase 2: Composable Stack
    As you scale, you can integrate best-of-breed tools. Add a Customer Data Platform (CDP) to create unified user profiles and an external Personalization Engine to manage complex rules and A/B testing. Hygraph remains your central content hub, serving the correct variant as directed by your personalization engine.

#How are Variants different from Localization?

It's common to wonder how Variants differ from our existing Localization feature. While both allow you to create different versions of content, they serve distinct purposes:

  • Localization is the process of adapting content for different languages and regions (e.g., displaying content in en-US vs. de-DE). It's about translation and cultural adaptation.

  • Variants are for tailoring content for different audience segments within the same locale (e.g., showing different promotions to “new-users” vs. “high-value-purchasers” in the US). It's about personalization.

The two can work together powerfully. For example, you could have a "New Year's Sale" hero banner with a German locale that has two variants: one for new customers and one for existing ones.

#Interested in learning about real-life implementations?

Check out the blog posts from our guest authors

Or watch our webinar with a panel discussion

#Getting started

Ready to create more engaging experiences for your users?

Explore our documentation to learn more about Hygraph Variants.
We’d love to hear your feedback in our community Slack channel!

You can also try our interactive demos on our website, or watch a recorded demo of our Variants Coffee example.

Frequently Asked Questions

Blog Author

Jörg Schäffer

Jörg Schäffer

Product Marketing Lead, Hygraph

Jörg is the Product Marketing Lead at Hygraph. When not tinkering with AI, he enjoys traveling the world.

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