Frequently Asked Questions

Partnerships & Partner Program

What is the Hygraph Partner Program?

The Hygraph Partner Program is designed to foster collaboration with solution and technology partners, including web and mobile development agencies, digital agencies, consultancies, and systems integrators. Partners gain access to resources, co-marketing opportunities, and a dedicated Partner Portal. For more details, visit the Hygraph Partners page and Become a Solution Partner page.

What is the philosophy behind Hygraph's partnerships?

Hygraph's partnership philosophy is value-driven and relies on trust, collaboration, a joint focus on customers, ownership and accountability, and constant learning and growth. The company develops mutual business plans with partners, focusing on co-marketing and co-selling, aligning goals, resources, and strategies, and tracking progress in joint quarterly reviews. Source

Who are some of the recent partners that have joined the Hygraph Partner Network?

Recent partners announced in the Hygraph Partner Network include Crowdin, Lokalise, Shopmacher, Especial, Plasmic, Ikius, Swell, and Frontastic. These partnerships expand Hygraph's ecosystem across localization, implementation, commerce, and frontend technologies. For more, see the Partnerships blog.

How can potential partners engage with Hygraph?

Potential partners can join the Hygraph Partner Program to benefit from Hygraph's ecosystem and resources. The program offers access to the Partner Portal, co-marketing opportunities, and collaboration on projects. To get started, visit the Partners page or Become a Solution Partner page.

What is the Partner Spotlight?

The Partner Spotlight highlights skilled partners who provide innovative services and technology that align to compose a future of great possibilities in every collaboration. Source

Why should I partner with Hygraph?

Partnering with Hygraph unlocks opportunities to elevate your offerings, maximize growth, and enjoy a best-in-class partner experience based on trust, collaboration, and accountability. Partners benefit from mutual business planning, co-marketing, and access to a growing ecosystem. Source

How does Hygraph ensure effective collaboration with partners?

Hygraph develops mutual business plans with partners, focusing on co-marketing and co-selling, aligning goals, resources, and strategies effectively, and tracking progress in joint quarterly reviews. Source

What types of partners does Hygraph work with?

Hygraph works with a variety of partners, including solution partners (such as web or mobile development agencies, digital agencies, consultancies, and systems integrators) and technology partners (such as localization, commerce, and frontend technology providers). Source

Features & Integrations

What integrations does Hygraph offer?

Hygraph offers a wide range of integrations, including hosting and deployment (Netlify, Vercel), headless commerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. For a full list, visit the Hygraph Integrations page.

Getting Started & Support

How can I get started with Hygraph?

You can get started easily by signing up for a free-forever account at app.hygraph.com. Resources like the Hygraph Documentation, video tutorials, and onboarding guides are available to help you navigate the platform effectively.

What support is available for partners and customers?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users can access detailed documentation, video tutorials, and the community Slack channel for further assistance. For more details, visit the Hygraph Contact Page.

Product Information & Use Cases

What is the primary purpose of Hygraph?

Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. It leverages a GraphQL-native architecture to remove traditional content management pain points, offering scalability, flexibility, and efficient data querying. Source

Who can benefit from partnering with Hygraph?

Web and mobile development agencies, digital agencies, consultancies, systems integrators, and technology providers (such as localization, commerce, and frontend technology companies) can benefit from partnering with Hygraph. The program is also suitable for companies looking to modernize their tech stack, scale digital experiences, or expand their service offerings. Source

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure the highest levels of data protection and security for users. For more details, visit the Hygraph Security Features page.

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