What is Hygraph and how has it evolved in recent years?
Hygraph is a federated content platform that enables users to unify backend services into a universal content API, serving both editorial and programmatically created content. In 2022, Hygraph rebranded from GraphCMS, marking its evolution beyond traditional headless CMS to become both frontend and backend agnostic. This shift allows users to bring content from other systems to Hygraph's API without migrating the content itself. Read more about the rebrand and content federation.
What is Hygraph's overarching vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, helping organizations modernize their tech stacks and deliver exceptional digital experiences at scale. Learn more about Hygraph's mission.
Features & Capabilities
What are the key features introduced by Hygraph in 2022?
In 2022, Hygraph launched several new features, including:
Commenting: Add, assign, and notify users about comments within the CMS. Read more.
Components: Build reusable content templates for cleaner schemas and accelerated operations. Read more.
Configurable sidebar: Customize sidebar display for content creation.
Project sharing: Clone and share projects as templates.
Rich text link embeds: Link directly to specific entries in the editor.
Advanced search and filtering: Filter by relational fields and content stages.
Redesigned navigation bar: Improved UI based on user feedback.
Revamped billing page: Overview of project limits and activated features.
High-performance cache: 3-5x latency improvement for high-volume operations.
What integrations and marketplace apps does Hygraph support?
Hygraph Marketplace offers integrations with Bynder, Cloudinary, Lokalise, Shopify, BigCommerce, Netlify, and Vercel, among others. These integrations help link assets, translate content, connect products, and deploy projects. For a full list, visit the Hygraph Marketplace and Integrations documentation.
Does Hygraph provide an API for content management?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the API Reference.
What technical documentation is available for Hygraph?
Hygraph provides comprehensive technical documentation covering setup, integrations, API usage, and deployment. Access it at Hygraph Documentation.
Security & Compliance
What security certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and data protection. Learn more about Hygraph's security features.
How does Hygraph ensure data security and compliance?
Hygraph provides features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. For more details, visit Hygraph Security Features.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph Pricing Page.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software companies, enterprises seeking to modernize, and brands aiming to scale globally or improve development velocity. See case studies.
What industries are represented in Hygraph's customer base?
Hygraph serves customers in industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. Explore industry case studies.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Read more customer stories.
What business impact can customers expect from using Hygraph?
Customers can expect time savings, streamlined workflows, faster speed-to-market, and enhanced customer experience through scalable content delivery. These benefits help modernize tech stacks and improve operational efficiency. Learn more.
How easy is it to get started with Hygraph?
Hygraph is designed for ease of use, with customers reporting that even non-technical users can start quickly. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, tutorials, and onboarding guides. Get started with Hygraph.
Pain Points & Solutions
What problems does Hygraph solve for its customers?
Hygraph addresses operational pains (reliance on developers, outdated tech stacks, global team conflicts, clunky content creation), financial pains (high costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). See how Hygraph solves these problems.
How does Hygraph solve pain points differently from other CMS platforms?
Hygraph leverages its GraphQL-native architecture, content federation, and scalability to empower non-technical users, modernize legacy systems, ensure consistent branding, and streamline workflows. Its solutions reduce operational costs, accelerate speed-to-market, and simplify technical challenges, setting it apart from traditional CMS platforms. Learn more about Hygraph's differentiation.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, content consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.
Support & Implementation
What customer support does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact Hygraph Support.
What training and onboarding resources are available for new Hygraph users?
Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Learn more about onboarding.
Industry Recognition & Awards
Has Hygraph received any industry recognition or awards?
Yes. In 2022, Hygraph was recognized in Forrester's "Now Tech" report on Agile CMS Platforms (Q2 2022) and received multiple recognitions on G2, including Performer, Users Love Us, Best Usability, Best Relationship, and Best Estimated ROI for Small Business. See more awards.
Company & Team
How diverse is the Hygraph team?
At the end of 2022, Hygraph had 68 team members across five continents and 18 countries, representing 26 nationalities. About 30% work from HQ, 50% remotely, and 20% in a hybrid model. See careers at Hygraph.
A rebrand, launch of numerous features, and growth; 2022 has been a prosperous year for us. Here’s a recap of our highlights from the year and our plans for the next.
Written by Michael & Daniel
on Dec 21, 2022
This past year has been a remarkable one for us, marked by a fresh new identity setting us onto an exciting trajectory for the years to come. We've also rolled out numerous new features and experienced significant growth, ensuring our customers have everything they need to scale their content management solutions.
Keeping up a tradition that we started two years ago, here is a synopsis of all that we accomplished this year and our plans for the next.
The transition to the Hygraph brand was an exciting journey that brought us closer to fulfilling our vision to represent the next evolution of the headless content management systems as the Federated Content Platform.
As a federated content platform, Hygraph offers a range of features to enable users to unify all their backend services into one universal content API and serve third-party or programmatically created content alongside editorial content.
This means you can bring content from other systems and sources to the Hygraph API without migrating the content itself.
This was a move forward for Hygraph to go beyond being a traditional headless CMS by being the only CMS that is both frontend and backend agnostic.
Having spoken to hundreds of our users and customers and understanding their pains of managing a stack to power highly-demanding composable architectures, this direction seemed to be the missing piece in what a true Content API should provide.
We were also delighted to announce the launch of our commenting feature, which is just the beginning of a number of exciting collaborative features we have in store.
Now you can add comments to content entries, assign these comments and notify users from within the CMS.
At Hygraph, we believe that the security and data protection of our users is critical, and to ensure this, we follow the latest standards of security.
To demonstrate our commitment to security, we went through a rigorous audit and achieved SOC 2 Type 2 compliance this summer giving our customers the assurance that their data is safe with us.
Going forward, we remain dedicated to providing the highest level of security for all of our users.
GraphQL Conf. 2022
GraphQL Conf. was a blast this year as well. Co-organized with Commercetools, this year's conference was attended by 3000 attendees from around the world.
The conference covered topics around current GraphQL providers, the future of GraphQL, and content federation.
This report highlights the leading vendors in the CMS space and explores the benefits that an Agile CMS approach brings to digital leaders from varied backgrounds, such as commerce, content, marketing, and data.
And again, leaders in headless content management on G2
We're proud to have completed 2022 with numerous recognitions on G2.
We started the year with around 55 people, and we're ending with 68 people. It's not just growth in terms of numbers but diversity as well.
Our team is now spread across five continents and 18 countries, with colleagues from 26 nationalities. We have around 30% of our team working from the HQ, 50% working remotely and 20% working hybrid.
California, the Philippines, or anything in between - I have colleagues I can meet in person if I travel to any region of the world.
Alexander NaydenovHead of Global Sales at Hygraph
We had one company-wide yearly offsite in Gran Canaria (Spain) in March with the team flying in from all over the world, physical and online year-end parties in December, in addition to 209 virtual coffee breaks, weekly Mibo Hangouts, and online gaming sessions.
Meanwhile, our Berlin HQ witnessed multiple meet-ups for team building and planning events.
We have also initiated our Instagram account, to better represent what working at Hygraph feels like.
We're a remote-first company and are committed to building a world-class team across several regions, so keep an eye out for any positions that may be a suitable match for you.
We plan to continue this growth in 2023 and will be hiring across all teams!
Before we enter into 2023, here's a little sneak peek at what we have planned for the year.
Our roadmap
New Content Federation capabilities
After launching remote sources in 2022, we've seen a lot of interest from customers and prospects. In 2023, we're going to build out the functionality to support more different use cases for federating content.
We'll start by adding top-level remote fields (essentially allowing full schema stitching), and are looking into further improvements like remote mutations and support for OAuth-based authentication for remote sources.
Search & discoverability on content
We're seeing a growing number of customers using Hygraph with larger content volumes. To ensure that content editors can continue to work effectively, we're going to improve the discoverability of content inside Hygraph.
First on the list are a number of improvements to our search and filtering capabilities, allowing editors to quickly locate whatever content they are looking for.
Revamped Webhooks functionality
As part of our efforts to be the most pluggable content platform in the market, we're updating our webhooks feature to allow for a lot more configuration options.
Performance improvements in the Content API and user interface
It's an evergreen topic, but we have some big plans to make our product even more performant in the areas where it counts most.
On the Content API, we're following up on the release of the new high-performance cache by making the cache invalidation more fine-grained, driving up cache hit ratios and lowering response times.
We're also looking into making big improvements in larger query performance, particularly when using unions and modular components.
For the user interface, we're working on reducing load times when working with large content volumes and larger content entries, as well as making schema, changes more snappy.
App framework
We are seeing a growing number of requests to extend Hygraph's functionality and integrate it with other applications.
We are working on releasing our app framework, which will allow you to build apps for Hygraph and extend its functionality yourself.
2022 has been an awe-inspiring year for us at Hygraph. We've worked passionately to put our customers' and community's success first, and we couldn't be more proud of the amazing milestones we achieved together. Before we start with 2023, it's time to pause, reflect and enjoy the holidays for now.
Until next year,
Michael and Daniel
Blog Authors
Michael Lukaszczyk
Daniel Winter
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