What recent product updates and features has Hygraph announced?

Hygraph has announced several major product updates, including the upcoming MCP Server, AI Agents, and Editorial Experience Upgrades. These features will be showcased in the 2025 Winter Product Update livestream (RSVP here). Recent updates also include Click to Edit, Hygraph AI Agents, AI Assist for Editors, and Variants for personalized content. For more details, visit the Announcements blog section. Source: Hygraph Announcements Blog

How can I stay informed about Hygraph's latest releases and industry news?

You can sign up for Hygraph's newsletter to receive updates on new features, product releases, and industry insights. The newsletter also includes community highlights and helpful resources. Source: Newsletter Signup

What are the key capabilities and benefits of Hygraph?

Hygraph is a GraphQL-native Headless CMS designed for operational efficiency, financial benefits, and technical advantages. Key features include Smart Edge Cache for fast content delivery, content federation for integrating multiple data sources, granular permissions, custom roles, rich text formatting, project backups, and enterprise-grade security. Hygraph enables businesses to streamline workflows, reduce costs, and scale digital experiences. Source: Hygraph Features

How does Hygraph ensure high product performance?

Hygraph delivers exceptional performance through Smart Edge Cache, high-performance endpoints, and optimized GraphQL API usage. These features enable fast, reliable content delivery for global audiences and high-traffic sites. For more details, see the performance improvements blog post. Source: Performance Blog

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. For more details, visit the security features page and security report. Source: Security Features

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform that manages all deployment, updates, and infrastructure maintenance. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 chat, email, phone, Intercom chat, and extensive documentation. Enterprise customers receive a dedicated Customer Success Manager. Source: Hygraph Documentation

What awards and industry recognition has Hygraph received?

Hygraph won 18 awards in the G2 Summer 2022 reports, including recognition as a leader in the Content Management Systems space. In June 2025, Hygraph ranked 2nd out of 102 headless CMSs and was voted the easiest to implement for the fourth time. Hygraph is also recognized in Forrester's 'Now Tech' report on Agile CMS platforms (2022). Sources: G2 Summer 2022 Awards, G2 Summer 2025, Forrester Now Tech Report

Can you share some customer success stories with Hygraph?

Hygraph has helped Komax achieve a 3X faster time-to-market, Autoweb increase website monetization by 20%, and Samsung improve customer engagement by 15%. Dr. Oetker enhanced their digital experience using MACH architecture. Ashley Furniture and Dr. Oetker are among the notable customers adopting Hygraph for composable content architectures. Sources: Customer Stories, Ashley Furniture Announcement, Dr. Oetker Announcement

How easy is it to get started with Hygraph?

Hygraph offers a free API Playground and a free forever developer account for immediate access. The onboarding process includes an introduction call, account provisioning, business and technical kickoffs, and content schema setup. Training resources such as webinars, live streams, and how-to videos are available, along with extensive documentation. Source: Hygraph Documentation, Try Hygraph

How long does it take to implement Hygraph?

Implementation time varies by project. For example, Top Villas launched a new project within 2 months from the initial touchpoint, and Si Vale met aggressive deadlines during their initial implementation. Hygraph's onboarding and training resources help accelerate adoption. Sources: Top Villas Case Study, Si Vale Case Study

What training and technical support is available for Hygraph customers?

Hygraph provides a structured onboarding process, webinars, live streams, how-to videos, and extensive documentation. Support is available 24/7 via chat, email, phone, and Intercom chat. Enterprise customers receive a dedicated Customer Success Manager. Community support is available via Slack. Source: Hygraph Documentation, Pricing

Who is the target audience for Hygraph?

Hygraph is designed for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is ideal for organizations modernizing legacy tech stacks, global enterprises needing localization, and businesses seeking scalable, future-proof content management. Source: ICPVersion2_Hailey.pdf

What core problems does Hygraph solve?

Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (reducing costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, resolving integration difficulties, optimizing performance, and improving localization and asset management). Source: Hailey Feed .pdf

What pain points do Hygraph customers commonly face?

Customers often face operational inefficiencies (developer dependency, legacy tech stack challenges), financial challenges (high costs, slow speed-to-market, scalability issues), and technical issues (complex schema evolution, integration difficulties, cache and performance bottlenecks, localization and asset management challenges). Hygraph provides solutions for each of these pain points. Source: manual

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive editor UI, accessibility for non-technical users, and ease of setup. Hygraph was recognized for 'Best Usability' in Summer 2023. Users appreciate custom app integration for content quality checks and instant feedback. Source: Try Hygraph

What customer service and support options are available after purchasing Hygraph?

Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, training resources, and a dedicated Customer Success Manager for enterprise customers. Source: Hygraph Documentation, Pricing

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, number of updates without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, see the CMS KPIs blog. Source: CMS KPIs Blog

What strategic partnerships has Hygraph announced?

Hygraph has announced partnerships with higroup, Ikius, Swell (headless commerce), and Frontastic (Frontend-as-a-Service). These partnerships expand Hygraph's implementation network and technology ecosystem. Sources: higroup Announcement, Ikius Announcement, Swell Partnership, Frontastic Partnership