Hygraph is a GraphQL-native headless content management system (CMS) designed to unify data and enable content federation for businesses. It empowers organizations to create impactful digital experiences by removing traditional content management pain points, offering scalability, flexibility, and efficient data querying. Learn more on the About Us page.
What were Hygraph's major achievements in 2023?
In 2023, Hygraph raised a $30M Series B investment led by One Peak, launched numerous new features and integrations, onboarded new customers and partners, and expanded its team across five continents and 27 countries. Hygraph also received industry recognition from Gartner, Forrester, and G2. Read the full Series B story.
Who are the leaders at Hygraph?
In 2023, Hygraph welcomed Dr. Mario Lenz as Chief Product Officer (CPO) and Edan Gottlib as Chief Revenue Officer (CRO), joining Co-founder and CEO Michael Lukaszczyk. Read more about the leadership team.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph pricing page.
Features & Capabilities
What new features and improvements did Hygraph release in 2023?
Hygraph released several new features in 2023, including Top-level Remote Fields, a new app framework, partial cache invalidation, read-write support on high-performance cache, assignment workflow for comments, improved content duplication, and revamped onboarding documentation. For more details, see the 2023 summary.
What integrations does Hygraph support?
Hygraph supports a wide range of integrations, including Akeneo (Product Information Management), Aprimo (AI-powered content operations), commercetools (eCommerce), Scaleflex and Mux (digital asset management), EasyTranslate, Smartling, and Crowdin (localization), and AltText.ai (AI-generated alt text). For a full list, visit the Hygraph Integrations page.
Does Hygraph provide an API?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the API Reference.
What documentation and resources are available for Hygraph?
Hygraph provides comprehensive technical documentation, onboarding guides, video tutorials, and a community Slack channel. Access all resources at the Hygraph Documentation.
How does Hygraph optimize content delivery performance?
Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized performance helps reduce bounce rates and increase conversions. For more details, visit this page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant, ensuring enterprise-grade security and regulatory compliance. Features include SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit the Hygraph Security Features page.
Awards & Industry Recognition
What awards and recognitions did Hygraph receive in 2023?
Hygraph was named an Aspiring vendor in the 2023 Gartner Peer Insights Voice of the Customer Web Content Management report. It was also recognized in Forrester's Content Management Systems Landscape Q2 2023 and Digital Experience Platforms Landscape Q2 2023. On G2, Hygraph received accolades such as Performer, Users Love Us, Best Usability, Best Relationship, and Best Estimated ROI for Small Business. See Gartner recognition and G2 awards.
Use Cases & Customer Success
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. Explore more customer stories on the Case Studies page.
What industries does Hygraph serve?
Hygraph serves a wide range of industries, including food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See industry-specific case studies on the Case Studies page.
Can you share some customer success stories?
Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more success stories on the Hygraph product page.
How long does it take to implement Hygraph?
Hygraph is designed for quick implementation. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. Customers can get started quickly by signing up for a free account and using onboarding resources. Learn more at the Hygraph Documentation.
How easy is Hygraph to use?
Customers consistently praise Hygraph for its intuitive and user-friendly interface. Both technical and non-technical users can start using it right away, with feedback highlighting its logical design and ease of setup. See more on the Try Hygraph page.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting needs from global teams, clunky user experiences), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). Learn more on the product page.
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy systems with GraphQL-native architecture, ensures consistent branding with content federation, and streamlines workflows to reduce costs and accelerate speed-to-market. Technical solutions include simplified development, streamlined query management, and robust security and integration features. See detailed solutions on the product page.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more, see the CMS KPIs blog.
Support & Implementation
What support and training does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, webinars, and a community Slack channel. For more, visit the Contact page.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers benefit from dedicated onboarding and expert guidance, while all users can access detailed documentation and community resources. See more on the Contact page.
Getting Started
How can I get started with Hygraph?
You can get started easily by signing up for a free-forever account at app.hygraph.com. Resources like documentation, video tutorials, and onboarding guides are available to help you navigate the platform.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, modernizing tech stacks and delivering exceptional digital experiences at scale. Learn more on the About Us page.
We raised Series B, introduced numerous features, and unveiled plans for our new interface. Here's a summary of 2023 with a quick update on Q4.
Written by Michael & Daniel
on Dec 19, 2023
Reflecting on the past year, it has been a remarkable journey for us. We raised a Series B investment, launched innovative features, onboarded new customers and partners, and grew our team with experienced industry leaders.
Keeping up with the tradition, here is a synopsis of all that we accomplished this year and our plans for the next.
Earlier in March, we raised a $30M Series B investment round led by One Peak to accelerate the next generation of content management for the era of composable architectures.
The Series B funding has helped support our ongoing platform innovation and scale the company's growth.
We recently unveiled our plans for the new Hygraph interface.
This is designed for optimum performance, with a more intuitive user interface and numerous new features.
Here's what this new experience will offer:
Improved performance: It is designed to perform faster, with a smoother and hassle-free user experience.
Quicker enhancements in the future: With better maintainability, it will allow us to launch new features and improvements much quicker.
New features: It will include Field Outlines, a new Command Menu (CMD + K), a redesigned new Asset Management optimized for performance and reliability, and redesigned Content Table, and improvements to Roles and Permissions.
Note: There will be an opt-in and we will keep the old version available for use for a certain time.
In 2023, two new experienced leaders joined our team to support our vision to build an innovative and future-proof platform to power the next generation of content management.
We are delighted to extend a warm welcome to Dr. Mario Lenz, joining us as our new Chief Product Officer (CPO), and Edan Gottlib as our new Chief Revenue Officer (CRO).
This quarter, our teams continued to work on our new interface and made substantial progress on that front.
Here's a sneak peek of some of the improvements we plan to introduce in the new interface.
While the new interface is in the works, we also released the following new applications this quarter.
New applications
Akeneo
Akeneo is a Product Experience company and global leader in Product Information Management (PIM), helping organizations deliver enriched, engaging, consistent, and compelling product experiences across all owned and unowned channels.
The new app allows editors to search and link products from Akeneo directly from the Hygraph interface, and thereby deliver consistent product information across all channels; including eCommerce, mobile, print, social, points of sale, and beyond.
Aprimo helps enterprises unleash the power of their content by providing an AI-powered content operations platform. It helps them manage content planning, creation, and distribution all in one place while leveraging in-depth insights into how their content performs.
The new app allows content editors to add assets from Aprimo directly from the Hygraph interface, thus preventing any duplication of assets or having editors jump from system to system.
Here's a summary of all that we shipped this year:
Top-level Remote Fields to allow you to fetch content from remote systems using one single Hygraph API, without the need to link remote content to content hosted in Hygraph.
New app framework to add functionalities to Hygraph, connect to external systems, automate workflows and do much more.
To help further reduce latency, we introduced Partial Cache invalidation and Read-write support on our high-performance cache. We will also be deprecating our old endpoint, so please make sure to replace it with the new endpoint.
The "Voice of the Customer" is a document that synthesizes Gartner Peer Insights' reviews over an 18-month period of vendors with end users of companies with >$50M in annual revenue. It was an honor to receive such positive feedback from these enterprises.
Recognitions by Forrester
This year, Hygraph was recognized in both of Forrester's reports on DXPs and CMSs.
And again, we're proud to have completed 2023 with numerous recognitions on G2.
People highlights
We started the year with around 68 people, and we're ending with 80.
We've also grown in terms of diversity, as our team is now spread across five continents and 27 countries, with colleagues from 33 different nationalities. We have around 47% of our team working hybrid in Germany, and the rest 53% working remotely from around the world.
Despite being remote-first, each of our teams met in person at offsites in Prague, Sofia, and Marburg. Moreover, our Berlin HQ witnessed multiple meet-ups for team building and planning events. We also had 224 virtual coffees within the team.
We're a remote-first company and are committed to building a world-class team across several regions, so keep an eye out for any positions that may be a suitable match for you.
We plan to continue this growth in 2024 and hire across all teams!
Before we enter into 2024, here's a quick outlook for Q1 and an overview of the key areas we will focus on and the features we plan to launch within them.
Plans for Q1 2024
Regional Management Server
Optimizing API performance is crucial for delivering an enhanced user experience, and we have been constantly introducing numerous improvements in this aspect.
Next quarter, we will be introducing distributed deployments for our Management Server. With the management server located on the same region as your content, you will get:
This will help Improve performance and disaster recovery, as well as provide further reduction in latency for management operations across all regions.
OAuth Support for Remote Sources
We will be introducing support for OAuth in addition to the existing authentication methods offered for Remote Sources.
Key areas of focus through the rest of the year
Features to increase efficiency of content editors
We plan to release features aimed at improving the efficiency at which content teams create, update, and publish content.
These include our Live Preview feature, where editors can see changes on a preview in real-time as they are made.
Other planned features later in the year include improved content discoverability, auto-saving of changes, improved publishing and more.
Features to improve the developer experience
Our major area of focus would be to release capabilities that help reduce the time it takes for developers to go-live and enhance their overall experience.
These include our app framework guide, enhancements to webhooks and management SDK, and more.
Features to facilitate evolving enterprise requirements
Based on feedback and evolving dynamics, we plan to release features that help teams meet enterprise requirements.
These include improved backups and recovery, improved import and export, configurable workflows and more.
2023 has been truly remarkable for us here at Hygraph. Our dedicated efforts were focused on prioritizing the success of our customers and community, leading to numerous milestones that fill us with pride.
As we approach 2024, let's take a moment to pause, reflect, and enjoy the holiday season.
Until next year,
Michael and Daniel
Blog Authors
Michael Lukaszczyk
Daniel Winter
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