Frequently Asked Questions

Product Updates & Company Milestones

What were the major highlights for Hygraph in 2023?

In 2023, Hygraph raised a $30M Series B investment led by One Peak, introduced numerous new features, onboarded new customers and partners, and grew its team with experienced industry leaders. The year also saw the unveiling of a new interface and significant progress in product innovation. (Source)

What is the significance of Hygraph's Series B funding?

Hygraph's $30M Series B funding, announced in March 2023, was led by One Peak and is being used to accelerate platform innovation and scale company growth for the next generation of content management in composable architectures. (Source)

Who joined the Hygraph leadership team in 2023?

In 2023, Dr. Mario Lenz joined as Chief Product Officer (CPO) and Edan Gottlib joined as Chief Revenue Officer (CRO), bringing experienced leadership to support Hygraph's vision for innovative content management. (Source)

How did Hygraph's team grow in 2023?

Hygraph's team grew from around 68 to 80 people in 2023, with members across five continents and 27 countries, representing 33 nationalities. About 47% work hybrid in Germany, while 53% work remotely worldwide. (Source)

What recognitions did Hygraph receive in 2023?

In 2023, Hygraph was named an Aspiring Vendor in the Gartner Peer Insights Voice of the Customer Web Content Management report, recognized in Forrester's Content Management Systems and Digital Experience Platforms Landscapes, and received multiple recognitions on G2. (Gartner, Forrester CMS, Forrester DXP)

What is Hygraph's approach to remote work?

Hygraph is a remote-first company, with a globally distributed team and regular in-person offsites for team building. The company is committed to hiring across all teams and regions. (Source)

What are Hygraph's plans for 2024?

Hygraph plans to introduce distributed deployments for its Management Server, OAuth support for remote sources, features to increase content editor efficiency (like Live Preview and improved publishing), enhancements for developers, and enterprise-focused features such as improved backups and configurable workflows. (Source)

Features & Capabilities

What new features did Hygraph launch in 2023?

In 2023, Hygraph launched top-level Remote Fields, a new app framework, partial cache invalidation, read-write support on high-performance cache, an assignment workflow for comments, improvements to content duplication, and revamped onboarding documentation. (Source)

What is the new Hygraph interface and what does it offer?

The new Hygraph interface, unveiled in 2023, is designed for improved performance, a more intuitive user experience, and includes features like Field Outlines, a Command Menu (CMD + K), redesigned Asset Management, a new Content Table, and enhanced Roles and Permissions. (Source)

What is the Akeneo integration in Hygraph?

The Akeneo integration allows editors to search and link products from Akeneo directly within Hygraph, enabling consistent product information delivery across all channels, including eCommerce, mobile, print, and more. (Source)

How does the Aprimo integration work in Hygraph?

The Aprimo integration enables content editors to add assets from Aprimo directly in Hygraph, preventing asset duplication and streamlining content operations. (Source)

What other notable integrations did Hygraph launch in 2023?

Hygraph launched integrations with commercetools, Scaleflex, Mux, EasyTranslate, Smartling, Crowdin, and AltText.ai, supporting product linking, asset management, content localization, and automatic image alt text generation. (Source)

What improvements were made to Hygraph's documentation in 2023?

Hygraph revamped its getting started workflow and editor onboarding documentation, making it easier for new users to adopt the platform. (Source)

What is Hygraph's Smart Edge Cache?

Smart Edge Cache is a feature that enhances performance and ensures faster content delivery, making Hygraph ideal for businesses with high traffic and global audiences. (Source)

What APIs does Hygraph provide?

Hygraph offers multiple APIs, including a Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support content querying, high-throughput delivery, AI integrations, asset uploads, and project management. (API Reference)

What technical documentation is available for Hygraph?

Hygraph provides extensive technical documentation, including API references, schema components, references, webhooks, and AI integrations. All documentation is available at https://hygraph.com/docs.

Integrations & Marketplace

What digital asset management (DAM) integrations does Hygraph support?

Hygraph supports DAM integrations with Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot, allowing seamless asset management within the platform. (Integrations Documentation)

Can developers build custom integrations with Hygraph?

Yes, developers can build custom functionalities using the Hygraph SDK or connect external APIs via REST and GraphQL. The Hygraph Marketplace also offers pre-built apps for headless commerce, PIMs, and more. (Marketplace)

Where can I find more information about Hygraph integrations?

Detailed information about Hygraph integrations is available in the Hygraph Integrations Documentation and the Hygraph Marketplace.

Security & Compliance

What security certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant, ensuring high standards for information security and data protection. (Source)

What enterprise-grade security features does Hygraph offer?

Hygraph offers granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and options for dedicated hosting in multiple regions. (Source)

How does Hygraph ensure compliance with data protection regulations?

Hygraph is GDPR compliant and uses ISO 27001-certified providers and data centers, ensuring adherence to international data protection and privacy standards. (Source)

Pricing & Plans

What pricing plans does Hygraph offer?

Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed for different team sizes and project needs. (Pricing)

What features are included in the Hygraph Hobby plan?

The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. (Pricing)

What does the Growth plan cost and what does it include?

The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support. (Pricing)

What is included in the Hygraph Enterprise plan?

The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. (Pricing)

Implementation & Ease of Use

How long does it take to implement Hygraph?

Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial implementation. (Top Villas, Si Vale)

How easy is it to get started with Hygraph?

Hygraph offers a free API playground, a free forever developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support, making it easy for new users to get started. (Documentation)

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Some users note it can be complex for less technical users, but overall feedback is positive. (Source, Source)

Use Cases & Customer Success

Who is the target audience for Hygraph?

Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects at enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. (Case Studies)

What industries use Hygraph?

Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. (Case Studies)

Can you share some Hygraph customer success stories?

Notable success stories include Samsung building a scalable API-first application, Komax achieving 3x faster time to market, AutoWeb increasing website monetization by 20%, and Voi scaling multilingual content across 12 countries. (Case Studies)

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved engagement by 15%. (Case Studies)

What are some case studies relevant to the pain points Hygraph solves?

HolidayCheck reduced developer bottlenecks, Dr. Oetker adopted MACH architecture for global consistency, Si Vale streamlined content creation, Komax achieved faster launches and lower costs, and Samsung scaled globally while reducing maintenance overhead. (Case Studies)

Pain Points & Market Differentiation

What core problems does Hygraph solve?

Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (cost reduction, faster speed-to-market), and technical issues (simplified schema evolution, robust integrations, performance optimization, localization, and asset management). (Case Studies)

What pain points do Hygraph customers commonly express?

Customers often mention operational inefficiencies (developer dependency, workflow challenges), high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and challenges with localization and asset management. (Case Studies)

How does Hygraph differentiate itself in solving these pain points?

Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, robust APIs, Smart Edge Cache, and advanced localization and asset management. These features enable faster content updates, easier integration, and scalability for global teams. (Case Studies)

Why should a customer choose Hygraph over alternatives?

Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, user-friendly tools, scalability, proven ROI (e.g., Komax 3x faster time-to-market), and is recognized by G2, Gartner, and Forrester. (Case Studies, G2 Summer 2025)

How does Hygraph compare to other CMS platforms?

Hygraph's GraphQL-native architecture, content federation, and enterprise-grade features set it apart from traditional CMS platforms that rely on REST APIs. It is recognized for ease of implementation and scalability, making it suitable for modern digital experiences. (Comparison)

Performance & Technical Requirements

How does Hygraph ensure high performance for content delivery?

Hygraph offers high-performance endpoints designed for low latency and high read-throughput, actively measures GraphQL API performance, and provides best practices for optimization. (Performance Blog, GraphQL Survey 2024)

What practical advice does Hygraph provide for optimizing GraphQL API performance?

Hygraph shares best practices and strategies for optimizing GraphQL APIs in its GraphQL Report 2024, helping developers improve performance and efficiency. (GraphQL Report 2024)

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Introducing Click to Edit

Looking back: Hygraph in 2023

We raised Series B, introduced numerous features, and unveiled plans for our new interface. Here's a summary of 2023 with a quick update on Q4.
Michael Lukaszczyk
Daniel Winter

Written by Michael & Daniel 

Dec 19, 2023

Reflecting on the past year, it has been a remarkable journey for us. We raised a Series B investment, launched innovative features, onboarded new customers and partners, and grew our team with experienced industry leaders.

Keeping up with the tradition, here is a synopsis of all that we accomplished this year and our plans for the next.

#Highlights of the year

Series B

Earlier in March, we raised a $30M Series B investment round led by One Peak to accelerate the next generation of content management for the era of composable architectures.

The Series B funding has helped support our ongoing platform innovation and scale the company's growth.

Read the full story →

Upcoming new interface

We recently unveiled our plans for the new Hygraph interface.

This is designed for optimum performance, with a more intuitive user interface and numerous new features.

Here's what this new experience will offer:

  • Improved performance: It is designed to perform faster, with a smoother and hassle-free user experience.
  • Quicker enhancements in the future: With better maintainability, it will allow us to launch new features and improvements much quicker.
  • New features: It will include Field Outlines, a new Command Menu (CMD + K), a redesigned new Asset Management optimized for performance and reliability, and redesigned Content Table, and improvements to Roles and Permissions.

Read more →

Joined by two new leaders

In 2023, two new experienced leaders joined our team to support our vision to build an innovative and future-proof platform to power the next generation of content management.

We are delighted to extend a warm welcome to Dr. Mario Lenz, joining us as our new Chief Product Officer (CPO), and Edan Gottlib as our new Chief Revenue Officer (CRO).

Announcement welcoming Dr. Mario Lenz as Hygraph's new Chief Product Officer (CPO) and Edan Gottlib as Chief Revenue Officer (CRO)

Read the full story →

#Q4 updates summary

This quarter, our teams continued to work on our new interface and made substantial progress on that front.

Here's a sneak peek of some of the improvements we plan to introduce in the new interface.

Hygraph UI comparison showing the 'Now' version of content columns versus the 'Upcoming' simplified content table design

Hygraph UI comparison highlighting improved navigation for content entries with a new sidebar for quick access

While the new interface is in the works, we also released the following new applications this quarter.

New applications

Akeneo

Akeneo is a Product Experience company and global leader in Product Information Management (PIM), helping organizations deliver enriched, engaging, consistent, and compelling product experiences across all owned and unowned channels.

The new app allows editors to search and link products from Akeneo directly from the Hygraph interface, and thereby deliver consistent product information across all channels; including eCommerce, mobile, print, social, points of sale, and beyond.

Check out the Akeneo integration on our marketplace →

Aprimo

Aprimo helps enterprises unleash the power of their content by providing an AI-powered content operations platform. It helps them manage content planning, creation, and distribution all in one place while leveraging in-depth insights into how their content performs.

The new app allows content editors to add assets from Aprimo directly from the Hygraph interface, thus preventing any duplication of assets or having editors jump from system to system.

Check out the Aprimo integration on our marketplace →

#Summary for 2023

New features and improvements

Here's a summary of all that we shipped this year:

New applications

Here are some of the notable integrations we launched on the marketplace this year:

Awards and recognitions

Recognition by Gartner

This year, Hygraph was named as an Aspiring vendor in the 2023 Gartner Peer Insights Voice of the Customer Web Content Management report.

The "Voice of the Customer" is a document that synthesizes Gartner Peer Insights' reviews over an 18-month period of vendors with end users of companies with >$50M in annual revenue. It was an honor to receive such positive feedback from these enterprises.

Recognitions by Forrester

This year, Hygraph was recognized in both of Forrester's reports on DXPs and CMSs.

Amongst 300+ CMS vendors on G2, it's an honor to be included in the 32 recognized in Forrester's Content Management Systems Landscape, Q2 2023.

Moreover, it was an honor to be included in the 33 recognized vendors in Forrester's Digital Experience Platforms Landscape, Q2 2023.

Upheld our leadership status on G2

And again, we're proud to have completed 2023 with numerous recognitions on G2.

Blog Image 10.png

People highlights

We started the year with around 68 people, and we're ending with 80.

We've also grown in terms of diversity, as our team is now spread across five continents and 27 countries, with colleagues from 33 different nationalities. We have around 47% of our team working hybrid in Germany, and the rest 53% working remotely from around the world.

Despite being remote-first, each of our teams met in person at offsites in Prague, Sofia, and Marburg. Moreover, our Berlin HQ witnessed multiple meet-ups for team building and planning events. We also had 224 virtual coffees within the team.

We're a remote-first company and are committed to building a world-class team across several regions, so keep an eye out for any positions that may be a suitable match for you.

We plan to continue this growth in 2024 and hire across all teams!

Check out our careers page →

#Looking forward

Before we enter into 2024, here's a quick outlook for Q1 and an overview of the key areas we will focus on and the features we plan to launch within them.

Plans for Q1 2024

Regional Management Server

Optimizing API performance is crucial for delivering an enhanced user experience, and we have been constantly introducing numerous improvements in this aspect.

Next quarter, we will be introducing distributed deployments for our Management Server. With the management server located on the same region as your content, you will get:

This will help Improve performance and disaster recovery, as well as provide further reduction in latency for management operations across all regions.

OAuth Support for Remote Sources

We will be introducing support for OAuth in addition to the existing authentication methods offered for Remote Sources.

Key areas of focus through the rest of the year

Features to increase efficiency of content editors

We plan to release features aimed at improving the efficiency at which content teams create, update, and publish content.

These include our Live Preview feature, where editors can see changes on a preview in real-time as they are made.

Other planned features later in the year include improved content discoverability, auto-saving of changes, improved publishing and more.

Features to improve the developer experience

Our major area of focus would be to release capabilities that help reduce the time it takes for developers to go-live and enhance their overall experience.

These include our app framework guide, enhancements to webhooks and management SDK, and more.

Features to facilitate evolving enterprise requirements

Based on feedback and evolving dynamics, we plan to release features that help teams meet enterprise requirements.

These include improved backups and recovery, improved import and export, configurable workflows and more.

#Concluding Note

2023 has been truly remarkable for us here at Hygraph. Our dedicated efforts were focused on prioritizing the success of our customers and community, leading to numerous milestones that fill us with pride.

As we approach 2024, let's take a moment to pause, reflect, and enjoy the holiday season.

Until next year,

Michael and Daniel

Blog Authors

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